Jerry Joel Email & Phone Number

Chicago, Il, Us

Us

Cyber Navigator appointed by the State of Illinois through RL Canning to bolster election authorities' defenses and enhance statewide cyber resilience.Key Responsibilities:- Risk Assessment: - Conduct thorough cybersecurity risk assessments for election authorities using the CIS risk assessment method. - Identify vulnerabilities and assess potential impact and likelihood of cyber threats. - Provide actionable recommendations to fortify cybersecurity posture.- Cybersecurity Awareness Training: - Deliver annual cybersecurity training programs for county clerks and staff. - Educate teams on current cyber threats, fostering a vigilant and informed workforce. - Promote a culture of cybersecurity awareness and responsibility.- Incident Response: - Act as a liaison between election authorities and the state SOC. - Execute incident response procedures during cyber incidents. - Collaborate with county IT teams for swift threat mitigation and containment.- CrowdStrike Implementation: - Introduce CrowdStrike's EDR solution to election authorities, police departments, 911 PSAPs, sheriff offices, and municipalities. - Provide initial technical overviews, facilitating adoption for enhanced cybersecurity. - Leverage state-funded resources to strengthen overall cyber resilience.- Community Support: - Extend expertise to various state entities, including police departments, 911 PSAPs, sheriff offices, and municipalities. - Offer guidance on CrowdStrike implementation, risk assessments, and incident response strategies.- Data Trackers Management: - Create and manage trackers for efficient organization and tracking of cybersecurity data. - Facilitate collaboration, enhancing communication and coordination within the cybersecurity team. - Contribute to the development of metrics for assessing progress and improvements.

Houston, Texas, Us

Served as the first point of contact for employees of Caterpillar and Ameren, seeking technical assistance over the phone or email.*Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.*Performed diagnosis, investigation, and resolution of Incidents to meet customer SLA’s *Performed remote troubleshooting through diagnostic techniques and pertinent questions.*Helped Transition from Windows 7 to Windows 10.*Helped with VPN setup.*Enrolled useres into Microsolf endopoint manager and provided setup assistance to employees.*Performed root cause analyses and generates reports *Determined the best solution based on the issue and details provided by customers.

Chicago, Il, Us

*Processed submitted loan applications and issue loans according to company guidelines.*Used company systems and web to research, identify, and verify information throughout the loan process.*Provided a high level of service to customers to ensure they understand the loan process and would recommend service.*Recommended process improvements.

Lb

*Inspected police reports.*Registered claims in company's database.*Prepared and assessed claims and liaised with clients and underwriters to settle legitimate claims in a manner consistent with corporate guidelines and legislative requirements.

Minneapolis, Minnesota, Us

Participated in NMUN in New York, Visited UN Head office in New York

Maastricht, Limburg, Nl

Participated in EuroMUN in Netherlands as a delegate of United Nations General Assembly 1 (SOCHUM), visited number of international institutions such as NATO headquarter, European Parliament, EU Commission and United Nation regional office in Brussels.

Cybersecurity Bootcamp, Cybersecurity And Forensic Investigation

Diploma, Computer Science

High School Diploma, Computer Science