J. John Kim Email & Phone Number

California, United States

Redwood City, California, Us

- Lead the Platform product management team focusing on the IT persona. Deliver capabilities around Users, Roles/Permissions, Single Signon, Integrations, Partner Ecosystems, APIs, Personalization/AI Services, Analytics, Composable User Experience and Actions, Search, and AI Assistant.

Lincolnshire, Il, Us

• Released Online APIs for building custom apps for frontline workers in Supply Chain. An early retail customer used 11 end points and made up to 20,000 calls a day during the initial 30-day period and is rolling the solution out to ~30,000 associates. • Devised API-first strategy, which became foundation for BU’s strategy. Showcased API-first for cloud transformation at DevCon 2023. Delivered API pricing that harmonized with online product portfolio. • Delivered BU’s enterprise admin portal, in which Zebra, customer, and partner admins can manage users, roles, permissions, sites, and other common data for tenants / customers. Led integration of portal with next gen collaboration app.• Drove development of customer journeys for all sales motions, including sales-, customer success-, device-, developer- and product-led for new stealth product, spanning across lead-to-order-to-cash. Led requirements and architecture around subscription license management across ecosystem. Built customer onboarding portal across all products.• Bulit out ecosystem for BU by integrating with SSO, leading employee apps (MS Teams), data analytics tools, and application launchers.• Transformed data platform team by refocusing on customer pains and engagements instead of internally focused POCs. Debuted first product at NRF 2023. Turned around three at-risk customers and saved $5MM in ARR in first six months.• Led the initiatives around conversational AI to empower store associates to assist customers on site by using voice to ask questions or trigger actions

Lincolnshire, Il, Us

-Advised VP/GM of Enterprise Software BU and SVP/GM of SaaS BU on ways of building world-class software products and product management teams. - Created the long-term portfolio-level product strategy for the SaaS BU. Drove the annual Strategic Plan. Collaborated with cross-functional teams on strategy and go-to-market plans. Created the 1st ever portfolio-level product roadmap across acquired assets

Satellite Beach, Florida, Us

• Zebra Technologies, 2018-2019: Advised general manager / vice president of newly formed IoT Cloud group to set up new software product management and engineering teams. Hired permanent head of product management in Chicago.• flexEngage, 2019-2020: As senior vice president / head of product, and drove concept development for new products. Conducted experiments to validate concepts. Presented prototypes at National Retail Federation conference in New York City in 2020. Launched AI-based promotion optimizer and post-sales digital marketing product and completed five referenceable pilots and new contracts, resulting in $1M increase in ARR.• 1010data, 2019: Assessed market opportunities for net new product. Centered offering on monetizing data as commercial offering. Identified top-three market segments to make go / no-go decisions.• Analog Devices, 2018: Enabled client on two-sided marketplace to engage with solution designers, design houses, and manufacturing partners. Coached team on use of product discovery tools and facilitated workshops.• Turnitin, 2018: Examined market trends in Research Journal Publishing and made recommendations on partner and monetization strategies, considering trends in Open Access and Open Education Resource.

Lincolnshire, Il, Us

- Advised the GM/VP of a newly formed IoT Cloud group on how best to set up new software product management and engineering teams. Hired a permanent head of product management in Chicago

Amsterdam, North Holland, Nl

• Led 20 product managers and 20 content managers. Managed $110M P&L of digital products. Grew digital revenue up to 40% YOY.• Launched Sherpath, the first adaptive learning product in health education, and generated $25M in first 12 months. Developed unique subscription-based pricing model for digital learning products that increased sell through on adoptions from traditional 10% to 100%.• Applied ML to tag unstructured content during content ingestion and generate next best content recommendations. • Developed and executed on product strategy unifying all products in portfolio for education business unit using analytics dashboard and in-dashboard commerce across game simulation, simulated eHR, learning, and reference products.• Made lifecycle decisions for product portfolio. Completed new market research, POC, and products to pursue new market segments, including online courses and School-to-Practice, a student portal for career success. • Improved NPS scores by utilizing customer insights. Reduced call volume by 15% and improved activation and adoption rates through search, registration, and usability enhancements on Evolve Learning Portal using WalkMe and product-led growth (PLG).• Closed multiple rounds of funding by pitching business cases to Elsevier Investment Review Board.

Amsterdam, North Holland, Nl

North Hills, New York, Us

Acquired by Cox Automotive• Managed up to 15 product managers and $250M P&L. Led product innovation. • Drove OKR-based experiments to optimize feature adoption and customer retention. • Launched Developed and implemented dealer pilot programs for tablet-based digital retailing, credit application and eMenu. on tablets.• Championed first dealership and lender analytics platform from ideation to launch, creating new opportunity with ARR$2MM.

Us

Acquired by Oracle• Led the go-to-market planning and coordination of Responsys’ entire product suite. Save one month of lead time.• Shipped a new product for a new Display Ad channel running on AppNexus APIs, adding a new source of revenue and increasing sales by 30%. Implemented a customer data platform where a first-party data is used to target across social, mobile, and advertising• Launched new products for channels beyond email, such as mobile, push messaging, social, and advertising

Oakland, Ca, Us

Acquired by Carnegie Learning- Created next generation Reading Assistant, an oral reading practice product and interactive eBook, powered by reading verification technology. - Oversaw development of MySciLEARN, an easy-to-use portal and dashboard on kids’ reading progress for educators. Delivered Eddy’s Number Party, an iPad app for Pre-K.

Austin, Texas, Us

Joined Oracle via its Siebel acquisition.During this era, I worked on Oracle Sales Cloud, and Oracle Social CRM• Launched Oracle Sales Prospector (sales.oracle.com), a sales analystics dashboard that displays prospect predictions for sales reps by machine-learning sales patterns. Product was presented by Larry Ellison as “the first Fusion application” at Oracle OpenWorld 2007, 2 years ahead of other Fusion applications. Obtained 3 patents. Produced demos and training material

Austin, Texas, Us

• Gathered market requirements, defined functional designs, and specified user interfaces for Oracle CRM’s flagship Opportunity Management product. Obtained approval to proceed on key functional designs. Managed 2 product managers

Austin, Texas, Us

With Siebel Systems. Siebel Systems was acquired by OracleProducts Launched• Siebel 7.8 Product Administration• Siebel 7.8 Catalog Management• Drove completion of Order Management product on Siebel 7.8 release, as a release manager from Product Management, managing 10 product managers to key metrics over a 2-year period, during which the team contributed to more than 80% of the release. • Pitched the solution to customers and internal stakeholders. The product line grossed more than $100M in revenue, becoming Siebel’s third largest revenue producer in 2003 and Oracle’s largest revenue producer post-merger in the Siebel product line in 2009. The product is sold to High Tech and Communications companies • Launched Product Administration, Product Configurator, and eCommerce Catalog solutions, taking it from concept to product, delivering large productivity and usability gains, including, in one instance, from 20+ clicks to 5 clicks for a task completion. Reviewed wireframes with early customers • Improved efficiencies of Call Center personnel by implementing Spread Discount functionality in Siebel Call Center http://www.oracle.com/us/products/applications/siebel/036241.pdf

Scottsdale, Arizona, Us

With Blue Martini Software, acquired by Escalate Retail, which was acquired by Golden Gate Capital. A few more acquisitions later, the company's products are now a part of Blue Yonder/JDA Software's product portfolio.- B2B eCommerce Senior Product Manager

Armonk, New York, Ny, Us

Corio Inc. Acquired by IBM- Launched products in eProcurement and eMarketplace

Dublin 2, Ie

Key Clients• HP, Samsung, and KikkomanProcesses• Sales, Distribution, Warehousing, Discrete Manufacturing, and ProcurementIndustries• Electronics and High-tech, Food Distribution, and Consumer ProductsApplications• Ariba, Commerce One, SAP, and MAC-PAC• As a business development manager, assessed solution vendors and identified joint business opportunities. Managed software OEM relationships, including those with SAP and Visa, and pitched eProcurement products, for the Center for Strategic Technology, Accenture -- Palo Alto, CA, 1997-99

Dublin 2, Ie

• Advised Hewlett Packard on Just-in-Time manufacturing at HP’s inkjet printer postponement centers. Generated $XYZ M in consulting fees. Delivered sales and distribution processes and solutions at HP’s North American business. Managed 20 consultants -- Sunnyvale, CA, 1995-97

Dublin 2, Ie

• Developed and delivered sales, procurement, and manufacturing processes for home appliances, hard disk drive and domestic sales divisions at Samsung Electronics, completing the first manufacturing project running SAP for Accenture in Asia, and the first SAP project for Samsung and Accenture in Korea. Managed a team of 8 consultants

Dublin 2, Ie

• Defined new business processes for Sales and Distribution, in charge of 4 consultants, for Kikkoman International/Japan Foods Corporation. Facilitated process adoption and delivered information systems for Kikkoman’s business in North America

Mba, Finance

Bs, Engineering