Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds Email & Phone Number

Boston, Ma, Us

Hopkinton, Ma, Us

My absolute passion is to support my fellow humans in transitioning from midlife crisis to midlife awakening; it is the whole vision behind my coaching practice. In this realm, I specialize in working with humans who are navigating burnout, career change, relationship change, or any other life transition. My work flows through coaching, meditation, and workshops. To learn more, visit www.jenjortnercassidy.com.

San Francisco, Ca, Us

In my ongoing role with Oji Life Lab, I provide strategic guidance on customer success, focusing on best practices while also coaching and developing our team. I play an integral role in supporting the implementation and engagement of enterprise clients, ensuring smooth and impactful integrations. Additionally, I design and optimize processes for the launch of new offerings, collaborating closely with the company's founders as needed to drive success and innovation.

San Francisco, Ca, Us

The Oji Life Lab team came together around a shared aspiration: to unlock the best learning - from academia and beyond - to make a big difference in peoples' lives. My work is focused on ensuring that organizations and their learners gain the maximum benefit from engaging with Oji's programs.

Encinitas, California, Us

After a brief stint on the customer success team, my work shifted to a focus on enablement. Recognizing this need, I was thrilled to focus on tools, templates, and training to support Hone's customer facing teams through a period of rapid growth. Customer facing teams are on the front lines supporting organizations as they work to bring equitable, engaging, and interactive training experiences to managers, leaders, and employees. Scaling and up-skilling the teams quickly was a top priority and it was my honor to play a role.

Encinitas, California, Us

Hone is a live learning platform for management training that cultivates soft skills with hard data. We blend the best of expert-led small group training, peer learning, continuous reinforcement, and a powerful technology platform to develop better leaders, managers, and teammates for today’s workplace.My role focuses on supporting enterprise customers to ensure that they are getting the most out of their investment in our platform and their people.

Sunnyvale, Ca, Us

Facilitation is my first love. I'm grateful for the opportunity to volunteer my services through various programs at LinkedIn, including: Conscious BusinessConscious business, explains Fred Kofman, means finding your passion and expressing your essential values through your work. A conscious business seeks to promote the intelligent pursuit of happiness in all its stakeholders. It produces sustainable, exceptional performance through the solidarity of its community and the dignity of each member. 5DynamicsSimpli5, powered by 5Dynamics gives you the power to understand your natural tendencies as well as the natural tendencies of your coworkers. This perspective helps you to gain a new perspective of yourself and your teammates. Rock Your ProfileWe want who you are to align with what you do and great LinkedIn profile is the first step in getting there. These sessions help you to build an all star profile that helps you to tell your professional story. This includes building a profile that attracts attention, expanding your network, publishing content, acquiring skills on LinkedIn Learning, and more. These workshops are offered both inside and outside of LInkedIn.

Sunnyvale, Ca, Us

I facilitate group sessions which dive into the science of mindfulness and emotional intelligence. During these sessions we discuss how to integrate more awareness, compassion and other skills related to mental and emotional well-being into the workday and the organization's culture.

Sunnyvale, Ca, Us

At LinkedIn, one day a month, all around the world, co-workers and managers collaborate to build the culture in which they want to work. Whether practicing random acts of kindness in your city, taking a yoga class as a team, or helping train job applicants to get better jobs, any one InDay is made up of countless activities where we invest in ourselves and communities.I am proud to be part of the first team of culture champions representing LinkedIn's remote (home office based) employees around the world.

Sunnyvale, Ca, Us

What I love about working at LinkedIn is that no two days are the same; there is always something exciting happening. LinkedIn's mission is to create economic opportunity for every member of the global workforce. LinkedIn Learning makes it possible for people to learn business, creative, and technology skills on their own time and at their own pace. My day-to-day varies greatly; one day I might be meeting with a group of key stakeholders to ensure the success of their implementation. The next day I could be presenting to learners at a university, company, or government agency so that they understand our offering and are inspired to learn. Last but not least, what makes my role really special is the opportunities that I have to collaborate with an amazing group of colleagues - from planning events to bring clients together to mentoring colleagues as our team continues to grow.

Carpinteria, Ca, Us

I joined Lynda.com at, what I would argue, was the perfect time. There was just over 100 employees and on my first day, part of the orientation was to walk around and be introduced to every single one of them. For a long time, I really did feel like I knew everyone in the company. In 2011, Lynda.com was making the leap from being only a consumer facing company to offering enterprise access to universities, companies, and government agencies. As the first in my role, I had the privilege of working with an incredible team to design and implement the first customer success program. Back in those days, there were two types of people - those who had never heard of Lynda.com and those who loved Lynda.com. It was an incredible journey to see more and more people move into the latter category as I traveled across the United States, Europe, and the Middle East. There were times when I felt that I was constantly working in a crazed state of chaos. But it sure was fun!

Waltham, Ma, Us

This is where I got my start in customer success; it was a pretty new concept at that time. I was on the verge of completing my master's degree in adult and organizational learning and I jumped on the opportunity to try my hand at working in the startup world. In 2006, the Brainshark solution made it easy for anyone to create on-demand rich media by uploading a PowerPoint, adding audio with a telephone, and distributing via a link. It was innovative technology, ahead of its time. I had the privilege of living in the worlds of various subject matter experts, across industries, and not only teaching them how to use our product but also consulting with them on content best practices. Examples of this included guidance on making healthcare compliance training engaging and easy to follow, working with financial services companies on marketing pieces that demonstrated the value of their products, and helping the tech industry sell their services though value added resellers. I quickly moved from a junior to a senior role with the guidance of incredible mentors and a stellar leadership team.

Stamford, Connecticut, Us

It was during my time at GenRe that I had some real career breakthroughs and discovered the type of work that makes me thrive. When I accepted an entry level role here, I didn't know a thing about reinsurance. In many ways, I was a square peg in a round hole as a creative person in a land of the precise. Lucky for me, I worked for leaders who believed in me and allowed me to explore. This ultimately allowed me to expand and break out of my role and contribute to a wide variety of training projects. When a completely new processing system was rolled out globally, I was on the team that wrote the manual and traveled to branch offices to ensure a comfort level and overall adoption. eLearning had just been introduced to this organization as an overall concept and I was part of the small Learning & Development team tasked with facilitating change at this very traditional organization. It was during this time that I learned LMS administration, eLearning design, and needs assessment. I was most proud to be the face of eLearning and the helpful and approachable person behind the technology. I grew tremendously in my time here and came to understand both the challenges and rewards associated with L & D.

Detroit, Michigan, Us

This was my first job after graduating from college. As the executive assistant to a vice president, I was exposed to a variety of challenges and learning experiences. I found the field of property management to be very interesting. I'm most grateful for the fact that I came into this role through one of my regulars at the bar where I had been working. I've always recognized the power of building strong relationships and that has held true for me throughout my career.

Master Of Science - Ms, Adult And Organizational Learning

Certified Professional Coach

Inner Mba

Graduate Certificate, Mindfulness Studies

Bachelor Of Science - Bs, Business Management

Education record