Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds Email and Phone Number
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds work email
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Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds personal email
Learning and a growth mindset is at the core of everything that I do. As a student, even through my own academic struggles, I found myself volunteering my time to support others in their learning. Throughout my high school and college retail and restaurant jobs, I always raised my hand to train new joiners, knowing that it would bring me joy and a sense of purpose.My first ‘grown-up’ job came to me through one of my regulars at the bar where I worked, proving to me that relationships truly matter. Early in my career, I earned my master’s degree in Adult & Organizational Learning with the dream of finding a role in Learning & Development, but the universe had other plans. I landed in customer success by accident which has afforded me the opportunity to work with incredible people throughout the corporate, higher education, and government space to create meaningful learning experiences. It was through this work that I was driven to study mindfulness, knowing how my own practice had supported me as a lifelong learner. Now, as a mindful coach and educator, I've focused my work on supporting midlife awakenings. I do this through workshops, meditations, and my coaching programs. In my work with organizations, I leverage my experience serving as an individual contributor, enablement specialist and leader in customer success to support workplaces that foster compassion and allow for each individual to communicate their needs so that they can do their best work. When working with individuals directly, I'm not afraid to go deep, always with empathy and compassion. We touch the tough stuff and nothing is off limits.I'm eager to share my gifts and truly make a difference in people's lives. I'm open to coaching, facilitation, customer success, and learning and development roles that align to my core value of promoting happiness in people's lives. I love connecting with new people and staying in touch with the amazing people that I've met along the way. I always welcome DMs from those who are truly interested in making a meaningful human connection.
Be Yourself ~ Show Yourself ~ Grow Yourself, Llc
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Founder: Mindful Coach & EducatorBe Yourself ~ Show Yourself ~ Grow Yourself, Llc May 2023 - PresentHopkinton, Ma, UsMy absolute passion is to support my fellow humans in transitioning from midlife crisis to midlife awakening; it is the whole vision behind my coaching practice. In this realm, I specialize in working with humans who are navigating burnout, career change, relationship change, or any other life transition. My work flows through coaching, meditation, and workshops. To learn more, visit www.jenjortnercassidy.com.
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Customer Success Strategy Consultant & Advisor (Fractional)Oji Life Lab Nov 2024 - PresentSan Francisco, Ca, UsIn my ongoing role with Oji Life Lab, I provide strategic guidance on customer success, focusing on best practices while also coaching and developing our team. I play an integral role in supporting the implementation and engagement of enterprise clients, ensuring smooth and impactful integrations. Additionally, I design and optimize processes for the launch of new offerings, collaborating closely with the company's founders as needed to drive success and innovation. -
Director Of Customer SuccessOji Life Lab Feb 2023 - Nov 2024San Francisco, Ca, UsThe Oji Life Lab team came together around a shared aspiration: to unlock the best learning - from academia and beyond - to make a big difference in peoples' lives. My work is focused on ensuring that organizations and their learners gain the maximum benefit from engaging with Oji's programs.
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Customer Success Enablement ConsultantHone May 2022 - Jan 2023Encinitas, California, UsAfter a brief stint on the customer success team, my work shifted to a focus on enablement. Recognizing this need, I was thrilled to focus on tools, templates, and training to support Hone's customer facing teams through a period of rapid growth. Customer facing teams are on the front lines supporting organizations as they work to bring equitable, engaging, and interactive training experiences to managers, leaders, and employees. Scaling and up-skilling the teams quickly was a top priority and it was my honor to play a role. -
Customer Success Team Lead, EnterpriseHone Jan 2022 - May 2022Encinitas, California, UsHone is a live learning platform for management training that cultivates soft skills with hard data. We blend the best of expert-led small group training, peer learning, continuous reinforcement, and a powerful technology platform to develop better leaders, managers, and teammates for today’s workplace.My role focuses on supporting enterprise customers to ensure that they are getting the most out of their investment in our platform and their people.
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FacilitatorLinkedin May 2020 - Jan 2022Sunnyvale, Ca, UsFacilitation is my first love. I'm grateful for the opportunity to volunteer my services through various programs at LinkedIn, including: Conscious BusinessConscious business, explains Fred Kofman, means finding your passion and expressing your essential values through your work. A conscious business seeks to promote the intelligent pursuit of happiness in all its stakeholders. It produces sustainable, exceptional performance through the solidarity of its community and the dignity of each member. 5DynamicsSimpli5, powered by 5Dynamics gives you the power to understand your natural tendencies as well as the natural tendencies of your coworkers. This perspective helps you to gain a new perspective of yourself and your teammates. Rock Your ProfileWe want who you are to align with what you do and great LinkedIn profile is the first step in getting there. These sessions help you to build an all star profile that helps you to tell your professional story. This includes building a profile that attracts attention, expanding your network, publishing content, acquiring skills on LinkedIn Learning, and more. These workshops are offered both inside and outside of LInkedIn. -
Wiser Workplace Community Leader, Remote EmployeesLinkedin Jun 2019 - Jan 2022Sunnyvale, Ca, UsI facilitate group sessions which dive into the science of mindfulness and emotional intelligence. During these sessions we discuss how to integrate more awareness, compassion and other skills related to mental and emotional well-being into the workday and the organization's culture.
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Culture Champion, Remote EmployeesLinkedin Mar 2019 - Jan 2022Sunnyvale, Ca, UsAt LinkedIn, one day a month, all around the world, co-workers and managers collaborate to build the culture in which they want to work. Whether practicing random acts of kindness in your city, taking a yoga class as a team, or helping train job applicants to get better jobs, any one InDay is made up of countless activities where we invest in ourselves and communities.I am proud to be part of the first team of culture champions representing LinkedIn's remote (home office based) employees around the world.
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Principal Customer Success Manager, Linkedin LearningLinkedin May 2015 - Jan 2022Sunnyvale, Ca, UsWhat I love about working at LinkedIn is that no two days are the same; there is always something exciting happening. LinkedIn's mission is to create economic opportunity for every member of the global workforce. LinkedIn Learning makes it possible for people to learn business, creative, and technology skills on their own time and at their own pace. My day-to-day varies greatly; one day I might be meeting with a group of key stakeholders to ensure the success of their implementation. The next day I could be presenting to learners at a university, company, or government agency so that they understand our offering and are inspired to learn. Last but not least, what makes my role really special is the opportunities that I have to collaborate with an amazing group of colleagues - from planning events to bring clients together to mentoring colleagues as our team continues to grow.
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Client Services Manager, Concierge ServicesLynda.Com May 2011 - May 2015Carpinteria, Ca, UsI joined Lynda.com at, what I would argue, was the perfect time. There was just over 100 employees and on my first day, part of the orientation was to walk around and be introduced to every single one of them. For a long time, I really did feel like I knew everyone in the company. In 2011, Lynda.com was making the leap from being only a consumer facing company to offering enterprise access to universities, companies, and government agencies. As the first in my role, I had the privilege of working with an incredible team to design and implement the first customer success program. Back in those days, there were two types of people - those who had never heard of Lynda.com and those who loved Lynda.com. It was an incredible journey to see more and more people move into the latter category as I traveled across the United States, Europe, and the Middle East. There were times when I felt that I was constantly working in a crazed state of chaos. But it sure was fun! -
Senior Customer Success ConsultantBrainshark Apr 2006 - May 2011Waltham, Ma, UsThis is where I got my start in customer success; it was a pretty new concept at that time. I was on the verge of completing my master's degree in adult and organizational learning and I jumped on the opportunity to try my hand at working in the startup world. In 2006, the Brainshark solution made it easy for anyone to create on-demand rich media by uploading a PowerPoint, adding audio with a telephone, and distributing via a link. It was innovative technology, ahead of its time. I had the privilege of living in the worlds of various subject matter experts, across industries, and not only teaching them how to use our product but also consulting with them on content best practices. Examples of this included guidance on making healthcare compliance training engaging and easy to follow, working with financial services companies on marketing pieces that demonstrated the value of their products, and helping the tech industry sell their services though value added resellers. I quickly moved from a junior to a senior role with the guidance of incredible mentors and a stellar leadership team. -
Learning Access CoordinatorGen Re Feb 2002 - Mar 2006Stamford, Connecticut, UsIt was during my time at GenRe that I had some real career breakthroughs and discovered the type of work that makes me thrive. When I accepted an entry level role here, I didn't know a thing about reinsurance. In many ways, I was a square peg in a round hole as a creative person in a land of the precise. Lucky for me, I worked for leaders who believed in me and allowed me to explore. This ultimately allowed me to expand and break out of my role and contribute to a wide variety of training projects. When a completely new processing system was rolled out globally, I was on the team that wrote the manual and traveled to branch offices to ensure a comfort level and overall adoption. eLearning had just been introduced to this organization as an overall concept and I was part of the small Learning & Development team tasked with facilitating change at this very traditional organization. It was during this time that I learned LMS administration, eLearning design, and needs assessment. I was most proud to be the face of eLearning and the helpful and approachable person behind the technology. I grew tremendously in my time here and came to understand both the challenges and rewards associated with L & D. -
Executive AssistantWingate Management Company, Inc. Nov 2000 - Feb 2002Detroit, Michigan, UsThis was my first job after graduating from college. As the executive assistant to a vice president, I was exposed to a variety of challenges and learning experiences. I found the field of property management to be very interesting. I'm most grateful for the fact that I came into this role through one of my regulars at the bar where I had been working. I've always recognized the power of building strong relationships and that has held true for me throughout my career.
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds Skills
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds Education Details
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Suffolk UniversityAdult And Organizational Learning -
Ipec CoachingCertified Professional Coach
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New York UniversityInner Mba
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Lesley UniversityMindfulness Studies
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Umass BostonBusiness Management
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Southington High School
Frequently Asked Questions about Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds
What company does Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds work for?
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds works for Be Yourself ~ Show Yourself ~ Grow Yourself, Llc
What is Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds's role at the current company?
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds's current role is Promoting happiness in people's lives through mindfulness, coaching, and a passion for learning.
What is Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds's email address?
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds's email address is jj****@****nda.com
What schools did Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds attend?
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds attended Suffolk University, Ipec Coaching, New York University, Lesley University, Umass Boston, Southington High School.
What are some of Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds's interests?
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds has interest in Animal Welfare, Education, Environment, Health.
What skills is Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds known for?
Jen Jortner Cassidy, Cpc, Eli-Mp, Ctds has skills like Training, Employee Training, Salesforce.com, Leadership, Management, Consulting, Learning Management Systems, Training Delivery, E Learning, Networking, Program Management, Needs Analysis.
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