Jenna Preston Email & Phone Number

Canada

• I am a client advocate and centralized facilitator to resolve cases and conflicts between client POCs and airCFO client-facing team. This includes personnel issues and more technical client concerns related to airCFO’s accounting, tax and finance services.• I create and manage an end-to-end process to deliver Executive Business Reviews (EBRs), financial statement reviews and client diagnostic for all clients with support of airCFO's client-facing team.• Utilize airCFO’s sales… Show more • I am a client advocate and centralized facilitator to resolve cases and conflicts between client POCs and airCFO client-facing team. This includes personnel issues and more technical client concerns related to airCFO’s accounting, tax and finance services.• I create and manage an end-to-end process to deliver Executive Business Reviews (EBRs), financial statement reviews and client diagnostic for all clients with support of airCFO's client-facing team.• Utilize airCFO’s sales pipeline, onboarding tracker and transition tracker to improve resource planning capabilities and enable the company to scale more effectively.• Assess and improve airCFO’s client-facing processes to increase satisfaction across the client journey, from onboarding to offboarding. Show less

Greater Seattle Area (Remote From Toronto)

Lead a team of innovative program managers working on high value global projects with a top Microsoft client. • Deliver project success measured against key program KPIs, resulting in account growth and increased project scope. • Consulting lead on global projects to identify issues, provide solutions and drive improvements resulting in increasing scalability and efficiency. • Leverage volumetric analysis and reporting tools to optimize program performance in partnership with… Show more Lead a team of innovative program managers working on high value global projects with a top Microsoft client. • Deliver project success measured against key program KPIs, resulting in account growth and increased project scope. • Consulting lead on global projects to identify issues, provide solutions and drive improvements resulting in increasing scalability and efficiency. • Leverage volumetric analysis and reporting tools to optimize program performance in partnership with cross-functional teams to drive client business objectives. • Nurture client relationships through a focus on satisfaction, goal alignment, and supportive collaboration. • Lead weekly client executive status presentations, cross-functional collaboration sessions, and senior stakeholder MBRs/QBRs. • Partner with Accounts and Accenture leadership teams to support resourcing plans, deliver client feedback, and drive account revenue tracking. • Lead employee performance reviews, develop individual growth plans, and provide ongoing coaching to support team’s professional development. Show less

Greater Seattle Area (Remote From Toronto)

• Managed a national ITDM/ ITPro/ BDM/ Developer training program to new and existing customers and partners.• Worked directly with priority stakeholders on demand generation strategy, marketing materials, event content, quarterly schedule, customer experience, data and analytics, and internal communications.• Team lead for the marketing coordinator team; overall mentorship, reoccurring 1:1s, assist with prioritizations, training on new tools and processes, providing feedback… Show more • Managed a national ITDM/ ITPro/ BDM/ Developer training program to new and existing customers and partners.• Worked directly with priority stakeholders on demand generation strategy, marketing materials, event content, quarterly schedule, customer experience, data and analytics, and internal communications.• Team lead for the marketing coordinator team; overall mentorship, reoccurring 1:1s, assist with prioritizations, training on new tools and processes, providing feedback, addressing concerns, and supporting daily tasks. Show less

Greater Seattle Area (Remote From Toronto)

• Managed a cross-functional team (data, creative, copywriting, events, off-shore deployment team) that partnered with various Microsoft stakeholders on driving marketing initiatives. • Utilize data driven targeting to deliver offers and newsletters to customers with gated Marketo content. • Collaborated on content/ approvals, program functionality and improvements, and providing/ presenting MBR and QBR data to upper management.

Mississauga, Ontario

• Supported the development of local marketing strategy and integrated cross-channel marketing plans for Microsoft SMB, Partner and Developer Experience division, as well as the Microsoft Dynamics business.• Including but not limited to; managing timelines ensuring key milestones and KPIs are achieved through optimization/ evaluation, managing demand generation strategy, budget management and reporting on campaign results/ ROI.