We form a specialized connection between people and goods, but it’s the bonds that are created that stand us apart. Transporting is easy, anticipating and taking uncommon actions is the true test. Through empathy and understanding we take your position in the supply chain personal. Here we do more than just accommodate the trades of the world, we DEFY logistics entirely.

In this job role, I manage key accounts (BCOs) to guarantee successful company growth along with preparing reports on success and projections using crucial account information (KPI). I value discussions with all suppliers and transporters, conduct market research, and create LTAs (Long Term Arrangements) for each important client. I examine import and export conformance for each area. I oversee AR/AP, freight claims, and staff inter-communication processes, as well as all daily tasks, such as quoting, scheduling, filing, and evaluating packages (import/export).Prominent Accomplishments:● Directed a team of up to five employees for performance improvement.● Increased 50% of all KPIs, spanning on-time billing, data quality, and operation accounting.● Maintained work-life balance for all team members (Macro and Micro).● Devised all operational processes for delivering positive customer experience.● Addressed and solved all departmental issues in a reactive and proactive manner.

During this tenure, I obtained quotes from all major clients and performed price comparisons from every overseas forwarder affiliated with WCA. I monitored import-related activities, such as reservations, payments, ISF filing, customs handling, and drayage. I worked with LTL and FTL agents to organize nationwide collections and supervised shipments of textiles, equipment, and components to nations in South America, Central America, Europe, South Africa, and North America, as well as high-tech, animal, fruit, vegetable, and various DG goods.Major Achievements:● Drove 25% growth in top-performing accounts through direct customer service and cargo sales.● Headed team of six members and guaranteed maximum profit margins by invoicing and liquidating files.● Spearheaded all aspects of project cargo to South America, involving OOG, BreakBulk, Isotank / Flexitank, Vessel Tanker, and RO-RO shipments.● Ensured adequate allocations and intermodal transportation through anticipated reservations with all shipping lines.

Over this course of employment, I coordinated area pick-ups, FTL, LTL, and import shipments, while processing cargo in-bond / transit (7512), as well as entries for consumption (3461 and 7501). I oversaw all high-tech cargo to Paraguay and all daily airport pickups and transportation. I confirmed export compliance using business papers between the shipper and receiver (schedule B, ECCN, permits, and limitations).Basic Contributions:● Supervised a team of five to 15 employees for timely completion of assigned tasks.● Expanded 25% best-performing account through direct customer care and freight sales.● Drafted pre-departure AES filing on time and proper export paperwork in accordance with FMC, CBP, and destination rules (MAWB, HAWB, bonded entries, cargo manifests, DGD, and ISPM).