Jesse Springer, Crisc, Crm, Bpm Email & Phone Number

Richmond, VA, US

Richmond, Virginia, United States

First line of defense risk professional leading our GCO Consumer and Small Business Banking Issue Management team.This team support the successful and sustainable remediation of issues with our CSBB line of business. Along with senior level and board level issues remediation reporting.

Richmond, Virginia, United States

• First-line of defense risk, compliance, and governance officer. Executing risk and controls self-assessment (RCSA) process for the Consumer and Small Business Banking division.
• Restructured and implemented the risk and controls self-assessment (RCSA) process for the Consumer and Small Business Banking division.
• Validated and provided effective challenge on 70+ remediation plans resulting 100% on-time closure

Central Virginia

Level 3 Certified US Lacrosse Official

United States

• Responsible for executing several risk programs including the risk and controls self-assessment (RCSA) process for Partnership Card, as well as all US Card Partnerships Regulatory interactions (OCC, FRB, FINRA, and.
• Centralized regulatory and exam management across multiple business units to achieve a 50% efficiency gain and streamlining the handling of requests resulting 95%+ on-time delivery.
• Restructured and streamlined the handling of several large-scale risk programs resulting greater risk identification and mitigation across the Partnerships Card portfolio.

Richmond, Virginia, United States

• Responsible for Regulatory interactions (OCC, FRB, FINRA, and CFPB) for our technology, digital, brand, growth ventures, workplace solutions, corporate security, and enterprise supplier management divisions..
• Implemented strategic changes, resulting in a 35% improvement in operational efficiency and overall effectiveness.
• Consistently surpassed performance expectations, leading to a 20% increase in productivity and task accomplishment.
• Collaborated effectively across multiple organizations such as Operational Risk Management, Enterprise Risk Management, Compliance, Business Risk Offices, Operational Risk Sub-Steward organizations, Information.

Richmond, Virginia Area

Responsible for Regulatory interactions (OCC, FRB, FINRA and CFPB) for our technology, digital, brand, growth ventures, workplace solutions, corporate security and enterprise supplier management divisions. Responsible for overseeing and reviewing regulatory response across the full lifecycle, including facilitating integration and prioritization of various.

Richmond, Virginia Area

Responsible for the Loss Mitigation risk workstream including the Control Front Door Process, Collections Anomalies Process, Collections Steering Committee, SLQ2CQ FMEA creation and Card BRO Liaison. Partnered with the Card BRO to incorporate BARR risks within the Command Center workstream as well as facilitating risk assessments, PHAT and IV&V assessments.

Richmond, Virginia Area

• Responsible for collecting data, measuring performance against requirements and reporting on process performance to senior leadership and executives. Responsible for process infrastructure and centralized oversight as.
• Documented processes, participated in projects, managed day to day process activities (created project reports, presentations, business cases, and diagrams)
• Met with key stakeholders or performers required to complete the work
• Planned objectives/required actions to complete a project or process redesign effort (evaluated solutions and resources, assessed current state)
• Drove visual process management agenda, responded to audit requests, participated in risk event/defect management

Richmond, Virginia Area

• Objectives of the role are to contribute to the design, deployment, and refinement of an enterprise-wide Operational Risk Management (ORM) framework and set of methods to identify and manage operational risk. Methods.
• Understand, document and analyze current state capabilities regarding one or more ORM methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the ORM framework..
• Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides. Write, contribute to, edit, and deliver presentations that aide in the.
• Collaborate effectively across multiple organizations such as Operational Risk Management, Enterprise Risk Management, Compliance, Business Risk Offices, Operational Risk Sub-Steward organizations, Information.

Richmond, VA

• Accountable for the day-to-day implementation of risk management activities to ensure the delivery of quality and cost-efficient services to customers.
• Successfully led the effort to standardize the current Risk and Compliance Dashboard for all nine lines of business. Resulted in a 70% reduction in past due compliance tasks for 2012.
• Reduced overall past due compliance within Card IT by 64% in 2012.
• Successfully led the effort as the Project Manager to create and develop the Risk and Compliance Dashboard within SharePoint. With this automation the level of effort to create the dashboard was reduced 70 hours a.
• Led the cleanup effort for all of the Shared Email Mailboxes within the IT Risk office resulting in a reduction of 25% and adding better clarity and efficiencies around their use.
• Supported enterprise-wide compliance with enterprise standards, processes and policies.

Portsmouth, VA

Norfolk, VA

Associate in Insurance Services - AISAssociate in Insurance Claims - AIC

Executive Education, Power And Leadership

Bs, Biology

Activities and Societies: Theta Chi Fraternity

Education record

Activities and Societies: Latin Club, Football, Lacrosse, Band