• Based in the UK LiiveCentre in Ford Dunton, I am responsible for the collating and reporting of the data shown on the metrics Powerwall.• Assembling the weekly FordLiive Uptime Governance deck in order to visualise the metrics on the powerwall in a traditional presentation format.

• Collating & reporting corporate 0Km failure Written Concern & PPM performance of the products supplied directly to OEMs.• Leading a team of analysts who help coordinate the data.• I developed, and now maintain and operate a suite of complex Microsoft Excel workbooks to manipulate the input data from various OEM portals and sources. Each week I interrogate for any new items or changes, and output in a common reporting format.• Report out weekly and monthly up to Board of Director… Show more • Collating & reporting corporate 0Km failure Written Concern & PPM performance of the products supplied directly to OEMs.• Leading a team of analysts who help coordinate the data.• I developed, and now maintain and operate a suite of complex Microsoft Excel workbooks to manipulate the input data from various OEM portals and sources. Each week I interrogate for any new items or changes, and output in a common reporting format.• Report out weekly and monthly up to Board of Director level the updated Written Concern & PPM status.• Manage the Global Written Concern and PPM websites. Show less

• I ran two monthly European QOS meetings attended by the Quality Senior Leader and plant representatives to review monthly warranty trends, claims and the tracking & closure of hot issues which I collated from the OEM warranty systems.• Supported warranty liability discussions with customers on issues seen in the field in order to minimise our financial impact with thoroughly analysed and understood data.• Key member of the team who created the 8D Closure Council Process and then… Show more • I ran two monthly European QOS meetings attended by the Quality Senior Leader and plant representatives to review monthly warranty trends, claims and the tracking & closure of hot issues which I collated from the OEM warranty systems.• Supported warranty liability discussions with customers on issues seen in the field in order to minimise our financial impact with thoroughly analysed and understood data.• Key member of the team who created the 8D Closure Council Process and then facilitator of the process to review and ensure 8Ds were only closed once completed to a robust standard to truly future proof against a repeat of the failure.• Remained the European DFMEA Subject Matter Expert (SME) facilitating DFMEA reviews internally and together with customers. Show less

• Provide coaching and expertise in all quality related data and processes to the forward model program cross functional team• Responsible for ensuring that all of the quality responsible programme deliverables were completed on time and to the required standard to meet the gateway deadlines and ensuring a quality product. These deliverables included: - Capturing and agreeing customer quality targets as part of the SoW process,  DFMEA and robustness development and reviews with… Show more • Provide coaching and expertise in all quality related data and processes to the forward model program cross functional team• Responsible for ensuring that all of the quality responsible programme deliverables were completed on time and to the required standard to meet the gateway deadlines and ensuring a quality product. These deliverables included: - Capturing and agreeing customer quality targets as part of the SoW process,  DFMEA and robustness development and reviews with the customers – becoming European DFMEA SME Agreeing special characteristics with the plant, Participating in DVP reviews with special attention on the SCs, Participating in PFMEA reviews, Leading the 8D process for any failures seen during the development phase, Facilitating post gateway lessons learned reviews, ensuring lessons were fed into future programs,  Leading internal and customer monthly APQP reviews, Coordinating with the program manager in running pre-gateway documentation audits.• Weekly tracking and reporting of the status of these quality deliverables between gateways to key stakeholders to ensure successful gateway reviews. Show less

• Market research data specialist running internal market research studies and customer contact clinics

Shift Leader, Restaurant Wait Staff

5 month research contract in the Mechanical Engineering department of the University of Leeds to continue MSc project research into laser ignition