Led planning initiatives for SaaS products leveraging Foundation Models(FMOps)- Conducted market research and benchmarking of global cloud services related to generative AI- Conceptualized work flow and designed admin console, screen layouts for FMOps productOrchestrated the operation for MLOps in a cloud platform

Delivered AI chatbots and AI voicebots using Natural Language Processing, Speech-to-Text (STT), and Text-to-Speech (TTS) technology while successfully managed project scope, schedule, resources with effective communication with internal development teams and clients.Involved in business development of the GPT chatbot utilizing LLM(Large Language Model), providing technical explanations, gathering feedback and requirements from clients, and managing the product roadmap.

Supported executive-level decision making through market research, competitor analysis and developed business strategies for global business and overseas investment.Conducted research and analyze local fintech services, industry, regulation to find and propose new business opportunities.Managed and supported the local subsidiary's business in Vietnam, facilitating communication and cooperation between the subsidiary and HQ.

Developed a healthcare solution for nursing hospital/facilities in US as a part leader.Designed databases and developed backend business logic, front-end and conducted webapp and back-end maintenance for mobile service.

Research, Marketing Department