Jan Kenneth Mati-Ong, Csm® Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Richmond, British Columbia, Canada

• Established the company’s digital timekeeping (HomeBase) which streamlined the attendance tracking required for employee payroll, also performed routine cloud backups for the safekeeping and archiving of time sheets
• Established the main communications platform (Slack), making team collaborations and discussions more organized through dedicated channels rather than browsing through multiple email threads
• Performed email automation via Wix for a marketing campaign, reaching 30+ targeted potential social media ambassadors based in Canada and US
• Onboarded 2 new non-technically adept interns with the company’s digital time keeping, communications and some tasks through checklists and a detailed step-by-step guide/work manual
• Created a technical manual to be used as future reference on establishing the company’s Azure Tenant, Azure Active Directory, and Azure AD Domain Services, deploying a test environment and necessary prerequisites for.

Burnaby, British Columbia, Canada

• Advanced through multiple roles starting from Cashier & Merchandiser, Canada Post Clerk, Pharmacy Assistant, Store Supervisor, until Cash Manager.
• Provided a strong customer service experience to customers in-person as well as customers in-call through effective verbal communication skills
• Performed administrative and detail-sensitive duties such as daily cash and cheques deposit, and reviewing various end-of-day operational and financial reports to reconcile discrepancies, resulting in a perfect score.
• Helped train 8 new hires on the company's policies, operations, and day-to-day responsibilities

Makati, National Capital Region, Philippines

• Consolidated, cleaned, validated, processed and monitored data across 17 business units nationwide for 6 key performance indicators for the Supply Chain.
• Analyzed data and reported key findings weekly to the Vice President for Supply Chain, and monthly to the Supply Chain Global Network
• Led a cross-functional team consisting of front-liners, business unit heads, department heads & other stakeholders, and conducted weekly meetings to discuss issues, collaborate on solutions, and prepare & implement.
• Implemented improvements for data consolidation, wrangling and processing through tools such as Excel VBA and OneDrive, resulting in the weekly reports containing data that is more recent by 3 days, and compressing the.

Makati, National Capital Region, Philippines

Philippines

• Recruited by a professor during the final term of university as a Junior Process Consultant & Specialist and a Research Assistant, focused on helping organizations prepare for ISO 9001:2015 (Quality Management System).
• Supported in the modelling business process maps following BPMN 2.0 in creation of process manuals, streamlining and optimizing the current system in the process
• Communicated technical terms by explaining, simplifying and adjusting according to the technical level of the audience

Pasig, National Capital Region, Philippines

Bachelor Of Science, Industrial Management Engineering, Minor In Information Technology

Activities and Societies: Student Lasallian Animators, Society of Young Engineers Towards Achieving Excellence The BS Industrial.

Junior Data Analyst Program (Vancouver - British Columbia), Information Technology

• Utilize Excel spreadsheets to perform data wrangling and data mining • Develop working knowledge of Python language for data analysis.

Diploma, Certified Information Technology Technician

The Certified IT Technician program fulfills the need for trained entry-level network Technicians. Computer network technicians establish.