J. Allen M.

J. Allen M. Email and Phone Number

Business Transformation Manager @ Informativ
Texas, United States
J. Allen M.'s Location
Dallas-Fort Worth Metroplex, United States, United States
J. Allen M.'s Contact Details

J. Allen M. work email

J. Allen M. personal email

n/a
About J. Allen M.

J. Allen M. is a Business Transformation Manager at Informativ. He possess expertise in advertising, account management, photography, graphic design, email marketing and 43 more skills. Colleagues describe him as "Collaborating with Allen over the years has always been an exemplary experience. Allen strives to put his exceptional product knowledge to maximum effect by using positive first hand examples and case studies. His co-workers and customers have all benefited from his hard work and in-depth skill sets. I, for one, have learned from Allen and still utilize some of his tools in my roles.", "Allen is a Top-Notch, Customer-Centric Servant Leader. I had the pleasure of getting to know him and partner with he and his team over a nearly three (3) year span. Allen was always incredibly responsive to my calls and texts and always seemed to know exactly what was going on in every one of the accounts I called about (keep in mind, his team covered 1,000+ Customers). I highly recommend Allen; anyone that works with him will appreciate his professionalism, positive attitude, and creative problem solving skills!", and "I met this man in the chaos of the largest automotive convention in the world…NADA. We represented our company together and by the end of it he showed himself to be not only a competent professional but also an amazing person. When he became a manager for our company I had confidence that there was someone at the top with a clear understanding of customer needs and who really understood what Customer Success stands for. Every manager at every company should aspire to INSPIRE their teams and customers half as much as he would for all of those around him. I consider myself lucky to have known him and worked with him. I know he will do great things anywhere he chooses to go in the future."

J. Allen M.'s Current Company Details
Informativ

Informativ

View
Business Transformation Manager
Texas, United States
Website:
Informativ.com
Employees:
99
J. Allen M. Work Experience Details
  • Informativ
    Business Transformation Manager
    Informativ
    Texas, United States
  • Tekion Corp
    Sr. Manager, Partner Success
    Tekion Corp Jun 2024 - Present
    Pleasanton, California, Us
    Leading a team of Partner Success Managers to deliver best-in-class consulting and support to Automotive Retail clients.
  • Dealersocket
    Sr. Manager, Org Development
    Dealersocket Oct 2021 - Jun 2024
    Irving, Texas, Us
    Responsible for managing the at-risk process, on-site re-training and saves, internal process and product training, contract renegotiations and re-signs, developing/communicating monthly consulting strategy, internal change management.- Sustained over $1M in ARR through saves and contract renegotiations in 2022, and $1.3M in 2023.- Principal consultant to a team of 50 CRM CSMs, 6 Directors, and 3 Account Managers.
  • Dealersocket
    Director, Customer Success
    Dealersocket May 2020 - Oct 2021
    Irving, Texas, Us
    Responsible for over 350 customers generating $1M of MRR under the care of 7 CSMs across 7 south-central US states. - Increased YOY revenue and margin through working with Sales - sharing our initiatives and their incentives, providing product training to sales, helping with on-site demos, and putting a team emphasis on the at-risk/save process. - Assumed $720K in MRR, grew to $1.2M in MRR.- Drew territory lines to decrease expenses while still matching the customer to the best CSM.- Held lowest CSM churn, lending strength to the customer base, and company culture.
  • Dealersocket
    Principal Consultant
    Dealersocket Jan 2019 - May 2020
    Irving, Texas, Us
    2018 President’s Club Award. Position created and tasked to develop At-Risk/Save process, tackle at-risk accounts during pivotal company-wide service model changes, and stabilize CSM teams through at-risk training.- Road warrior; retained over $2.5M in ARR over 17 months.- Built at-risk/save process (including reporting) and duplicated across all 5 regional teams.- Trained new implementation consultants and CSMs.- Implemented 3 key accounts still retained in 2023.
  • Dealersocket
    Sr. Implementation Consultant
    Dealersocket Jul 2017 - Jan 2019
    Irving, Texas, Us
    Role presided over the implementation and training of new CRM, Desking, Equity Mining, and Inventory customers. Implementation encompasses post-build Q/A, onsite customization, and top-down dealer staff training. - Installed and trained 127 new CRM rooftops with a 97% 6-month retention rate. - Perform save-a-deal visits and re-trains.
  • Dealer Specialties
    Market Manager
    Dealer Specialties Feb 2014 - Jul 2017
    Monroe, Ohio, Us
    2014, 2015 and 2016 President’s Club Award. Responsible for 50 +/- accounts under the care of 6 Account Managers and one Account Executive in South Florida.- 2015 national leader in net new accounts.- 2016 leader in net new revenue.- 2016 runner-up in revenue % growth and net retention.
  • Adventure Photographics
    Professional Photographer
    Adventure Photographics Oct 2009 - Feb 2014
    Responsible for starting and developing a wedding and corporate event photography business during the 2009 downturn. - Doubled wedding bookings every year through networking and strategic partnerships.- Built the business from scratch to almost $100K annual gross in 3 years.- Retained Hendrick Automotive (Atlanta) as a corporate event client.- Started vendor networking org to give clients transparent and trusted event vendor options.- Expanded to service automotive merchandising, adding XCite Automotive as a contract client in 2013.
  • Year One Inc
    Managing Editor - Advertising
    Year One Inc Jun 2006 - Nov 2009
    Responsible for technical and creative content in print catalogs, online merchandising and marketing collateral. - Led a creative team from concept to completion through national print ad campaigns- Managed 13 print publications on a 16 month production schedule- Coordinated and scheduled ad placement in over 40 monthly publications- Write/edit press releases

J. Allen M. Skills

Advertising Account Management Photography Graphic Design Email Marketing Customer Service Marketing Team Building Social Media Sales B2b Press Releases Photoshop Management Editing Product Development Entrepreneurship Social Media Marketing Automotive Microsoft Office Marketing Communications Project Management Editorial Marketing Strategy Automobile Online Advertising Video Television Automotive Aftermarket Event Planning Public Relations Strategic Planning Social Networking Digital Marketing Vehicles Business To Business Event Management Copywriting Photos Blogging Creative Direction Trade Shows Digital Media Parts Warranty Facebook Weddings Adobe Creative Suite

J. Allen M. Education Details

  • Academy Of Careers And Technology
    Academy Of Careers And Technology
    Broadcast Journalism

Frequently Asked Questions about J. Allen M.

What company does J. Allen M. work for?

J. Allen M. works for Informativ

What is J. Allen M.'s role at the current company?

J. Allen M.'s current role is Business Transformation Manager.

What is J. Allen M.'s email address?

J. Allen M.'s email address is al****@****ion.com

What is J. Allen M.'s direct phone number?

J. Allen M.'s direct phone number is +156153*****

What schools did J. Allen M. attend?

J. Allen M. attended Academy Of Careers And Technology.

What are some of J. Allen M.'s interests?

J. Allen M. has interest in Politics, Photography, Bowling, Golf, Woodworking, History.

What skills is J. Allen M. known for?

J. Allen M. has skills like Advertising, Account Management, Photography, Graphic Design, Email Marketing, Customer Service, Marketing, Team Building, Social Media, Sales, B2b, Press Releases.

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