Jonathan L Kates Email & Phone Number

Denver, Colorado, United States

Drive improvements in business functions by defining strategy, designing change, then implementing supporting technology and new processes. Coach all levels of employees on how to use new technology and processes

Denver, Colorado, United States

Designed and implemented cold chain and business operations for start-up. Managed all operations for food and entertainment start-up.

Atlanta, Ga

Oversee retail and consumer products projects. Clients have included Coke, Hanover Company Store, Hailing Food Shanghai, Home Hardware, Lipari Foods, Performance Food Group, and multiple start-ups.KEY ROLES and ACHIEVEMENTS:• Outside Vice President for Chinese start-up. Design of 15-30% lower operational cost model for new Chinese natural grocery business. Conducted global study of grocery retailers with Chinese team including: network strategy, concept strengths and weaknesses, operational best practices, and potential business advantages. Project activities included review of wholesalers, co-packers, and available products, business operational design, store cold chain design, SAP Retail project review, cold supply chain design, and food processing agreement and specifications.• Acting Senior Director For Home Hardware, drove 7-10% operating cost improvements across network of four DC's. Defined strategy, conducted network analysis, defined project plans, and supported implementation of lean processes and technologies for transportation, warehousing, procurement, manufacturing, global logistics, ASN’s, change management and e-commerce.

Boulder, Co

Practice leader and practitioner for people change, process improvement, and supply chain technology projects. Key clients included: Anheuser-Busch InBev, BCBG, Loblaw's, KPMG, P&G, Pepsi, Target, Tesco.• Recruited and managed new MBA and experienced resources;• Managed projects for e-commerce, supply chain, DC automation, people change, and related technologies. KEY ACHIEVEMENTS: • Achieved 4-8% efficiency improvements for client supply chain processes through process change and implementation of JDA, Infor, SAP, Kronos, and Manhattan Associates applications.• Acting Senior Director-Project Executive for Large Grocer (3 years), led client supply chain "business-technology architecture" team that defined blueprints, created and presented project roadmaps, created change management materials, designed technology solutions, defined best practices, and supported project teams. Process areas: ASN's, Order Management, Master Data, Forecasting, Procurement, Transportation, Warehousing (conventional/cross-docked), Labor, and Asset Management. Implementation included one of the fastest large scale, corporate rollouts of warehouse and transportation process-technology.

Eagan, Mn

Promoted from Brooks Group Project Manager to VP of Operations. Sold, led, and oversaw extended organizational effectiveness and operational efficiency transformation. • Implemented group strategy, lean administrative and customer service processes, organization structure change, competency based position profiles, and workflow technology. Supported due diligence and divestiture projects. • Managed 4 consulting teams across multiple business groups to reduce operating costs by 18%. • Sales of $2.1M in follow-on implementation projects for small consulting firm.

Boulder, Co

Created a formal supply chain function and strategy then transformed end-to-end supply chain from supplier to store as a part of a comprehensive organizational turnaround reducing landed cost by 10%. • Managed a $150M operating budget supporting a $1.45B business, across technology and supply chain functions, including replenishment, procurement, warehousing, global sourcing, and transportation• Led creation of a Center of Excellence to improve end to end supply chain related corporate functions, including recruiting, business solution design, and implementation,• Implemented new DC, outsourced DC's, transportation lanes with outsourced partners, as well as procurement, store replenishment, transportation and warehouse management technologies. • Achieved improvements to KPIs through Lean Six Sigma, including reduced inventory and shrink levels, reduced store labor, improved customer service, improved product quality, and reduced landed costs.

New York And Denver

Member of small and medium business consulting practice and then transitioned to management of a national industry practice. Clients included Brookshire, Citibank, HEB, Hilo Hattie, ING, Kroger, Macy's, Office Depot, Publix, and REI • Managed team of 20 consultants with full P&L responsibility. Developed annual business plans and weekly forecasts. • Led the merger of four large grocery retailers supply chains and technologies transforming a $4B retailer-manufacturer into a $20B retail group. Supported consolidation of physical assets and technologies to achieve $20M in annual synergies. • Manged project that set up KPIs, improved employee effectiveness, and, supported adoption of technology changes • Led the operations transformation and process re-design for a 250-seat call center and back office to reduce cycle times by 33% while improving customer service levels. • Won the IBM Global Engagement Excellence Award in 2000.