- Leading Diversity Initiatives:Spearheaded the update of the City’s Diversity Action Plan and Anti-Black Racism Action Plan, ensuring timely goal achievement and community development integration.Reported overall progress to senior leadership, the Mayor, Council, and organization-wide through dedicated communication channels, leveraging learnings and results to enhance DEI programs and processes.Training and Development:Developed, delivered, coordinated, or procured training, learning opportunities, and awareness programs in human rights, discrimination, harassment, anti-racism, anti-oppression, equity, diversity, unconscious bias, and inclusion for employees.Co-created the DEI learning journey in partnership with HR and other departments.Partnerships and Advocacy:Established deep and productive partnerships with all departments to advocate for and amplify under-represented voices.Inclusion and Equity Approaches:Developed approaches to identify and resolve barriers to inclusion.Created strategies to identify and escalate issues related to inequity in Markham.Diversity Analytics and Reporting:Assisted with diversity analytics, including benchmarking, tracking metrics, analyzing, and generating diversity reports for various audiences to highlight trends and demonstrate the impact of DEI programs and initiatives.- Employee Resource Groups (ERGs):Integrated and provided oversight to Employee Resource Groups, ensuring alignment with DEI and corporate strategy through planning, guidance, and counsel.

- Providing personalized and customized dialogue facilitation sessions and training on race and race relations with the goal of creating an Anti-racist organization - Promoting and elevating the value of diversity of thought and cultural awareness- Conducting equity assessments of your organizations through an intersectional lens- Reviewing and Creating Equity, diversity and Inclusion policies and statements for organizations- Developing Diversity and inclusive strategies that reflect best practice in organizations - Delivering Key Note presentations on EDI and antiracism and international humanitarian topicsShades of Humanity is founded on the principles around human differences are like brushstrokes to a thriving society and are the catalysts for our growth; forming the shades, of humanity. our team is highly skilled in training and facilitating difficult conversations related to inequities and supporting groups in developing an in-depth analysis of how racism and other forms of discrimination are embedded in workplaces, and how this can be remedied.Shades of Humanity also works with data analysts and training experts to ensure an all rounded, professional experience in change management.

- Supervision of Master's of Social Work (MSW) International Community Development Students on International and Community Development Programs and field deployment, -Currently Supervising Social Work practicums at the municipal level- Participating in a multidisciplinary team to ensure quality of practicum experience- Providing mentorship, coaching and cultural guidance to students working in an international context (specialized in the African context)-Liaising between Field Supervisors and FSW faculty staff on student experiences-Providing support and advice to staff and students on field experience

- Acting as the organizations’ point person on issues of Diversity and Inclusion, both internally and externally by navigating strategic diversity engagements with staff, Council and Chestermere residents. - Planing, developing and executing programs to ensure that D&I is seamlessly embedded across the full employee life cycle, including the development of D&I best practices that reinforce diversity in the workplace - Alongside community members, my role entails establishing a Welcoming and Inclusive Community committee (WIC)- Developing and coordinating community education and training programs- Working with Human Resources to identify and implement strategic opportunities to develop diversity pipelines- Working closely with the municipalities’ communications to ensure that the D&I communication objectives are met - Stakeholder engagement - Grant funding resourcing and management

-Program evaluation and reporting -Development and coordination of community education and training programs-Program planning, development and implementation of outreach to the community -Implementing FCSS programs and services in SE Rocky View County,- Outreach to the community as a liaison with organizations and community groups, -Volunteer Coordination- Supervision of grant recipients and acting as a City Liaison to local community groups with respect to Grant Funding opportunities training and exercises -Participating in the assessment of the current and future needs of the Community Services team, gathering input and feedback.-Participating in networking and facilitating partnerships with subject matter experts and service providers, -Undertaking studies and provide recommendations regarding the feasibility of policies, projects and services as required from time to time-Participating in the enhancement and implementation of City and Department Policies and Procedures within legislative, regulatory requirements and best practices, e.g., FCSS Act and Regulation, City of Chestermere’s Social Plan.-Representing Family and Community Services on a variety of professional associations and organizations, -Providing assistance to the Assistant Director (CSD) on sensitive issues. -Participating member of the Chestermere Emergency Response / Emergency Social Services team in preparing and enabling the community to respond in the event of a local disaster or regional disaster.

- Administering instruction on Social services and social work practices in the Human services- Planing, preparing and delivering quality classroom instruction and ensuring that it meets college and department standards.- Planing lessons, assignments and tests where applicable. Informing students about course requirements, evaluation procedures, and attendance policies.-Providing student mentorship by developing action plans to assist students in achieving their goals.-Motivating students by demonstrating sensitivity for their concerns and actively involving them in online classroom discussions and/or activities.-Keeping up-to-date with, and effectively use, relevant technology and media in classes.-Performing other duties/participate in special projects as assigned. Stay informed about changes and innovations in area of expertise.

- Developing and reviewing goal directed service plans in conjunction with clients and Support teams- liaising with community partners on a regular basis to ensure collaborative efforts in assisting clients to meet their personal goals - Assisting clients in establishing peer, family, and community support networks.- Providing clients with consultation and supportive counseling in the event of an emergent or crisis situation.- Advocating for clients when necessary and to ensure they receive adequate care, treatment services, and information from the community and CMHA.- Facilitating a cooperative living environment through the use of regularly scheduled community/house meetings, and individual interventions when necessary.

- Implementing the City of Calgary's Strong Neighborhoods Initiative- Engaging residents and stakeholders on building community support- Facilitating community conversations and efforts on diversity and inclusion- Implementing poverty reduction based strategies- Promoting and enhancing community leadership- Community Economic Development planning among local business- Engaging with law enforcement, school districts, and Business Revitalization zones on creating wholesome and safe communities- implementing the inner city Refugee inclusion business initiative

- Supervised, mentored and led a team of 12 high performing settlement counselors and 30 compassionate volunteers - Coordinated all Integration and Settlement departmental activities and services-Managed Public relations and inter-disciplinary collaboration with key stakeholders-Acted as a liaison with government, mainstream agencies and communities regarding refugee issues-Prepared and delivered of key presentations regarding activities, delivery and outcomes of the ISP program for immigrants, providing quality control of the same. - Program Monitoring and evaluation- Prepared strategic plans, and budgets for project funders and stakeholders- Reported on logic-model based outcomes to federal and provincial funders.

- Conducting research and reporting refugee and immigrant youth trends and issues (Africa to Northern Alberta)- Data analysis using NVivo- Currently pursuing independent joint research from data collected to be published in 2019 (co authors: Dr.E Khalema, Dr. Lucy Karanja)

- Intervened and assessed at-risk refugee youth and families seeking asylum in Cairo- Provided therapeutic counseling for refugee populations- Worked with implementing partners on ensuring bests interests of refugee children- Member of the inter-agency Child Protection panel, hosted by UNHCR- Participated in community discussions- Contributed to UN policy discussions on child protection

- Provided case management of families under the survivors of torture program- Resource provision on services available to immigrants in Calgary- Initiated the creation of an up to date trauma information manual- Practiced group and family counseling - Organized workshops in the Survivors of Torture series

- Conducting research and analysis on immigrant trends, demographics and projections- Data analysis of AAISA member agency reports- Synthesizing government and agency immigration data- Provincial Conference planning and preparation

- Designing and Implementing life skills Curriculum among immigrant youth in Calgary Board of Education schools- Developing and maintaining positive working relations with staff, parents/guardians and participants- Providing program leadership, staff support and supervision- Identifying and creating opportunities to enhance student experiences

- Provided community resources and counseling to immigrant women in Calgary- Provided immigration counseling- Assisted clients in the preparation of legal, academic and government submissions- Registration and intake of New CIWA clients - Supported staff members in administrative duties for events, clinics and workshops

- Conducted Psychosocial based research on refugees from Darfur, Sudan living in Kakuma Refugee camp, Kenya- Monitored individual case processing and PTSD assessment- Counseled PTSD identified clients- Conducted workshops on stress management - Proposal writing and grant management- Co-authored research baseline study report

- Oversaw foster care arrangements- Conducted UN BID procedures in determining durable solutions for the minors- Counseling refugee adults- Interviewed and assessed unaccompanied refugee minors

- Conducted workshops for over 1,000 US bound refugees in over 13 countries and 16 refugee camps on Cultural adjustment and psychological preparedness in resettlement. - Researched on cultural issues that affect refugees adjustment post-resettlement- Developed training curricula, staff manuals and teaching schemes to be used in the field

-First point of contact for unaccompanied urban refugee minors-Conducted needs assessments, intakes and home-visits-Made recommendations on Best Interest Determination of refugee youth for foster care, resettlement, repatriation, etc. -Monitored UN sponsored/ funded special refugee community projects