• Promoted to IT Director within the first 4 months due to a medical emergency, demonstrating adaptability and leadership in high-responsibility situations.• Led the transition from legacy to new server infrastructure, including the migration of Salto, BS&A, and Microsoft licenses.• Ensured network security and set up all necessary equipment for the 2024 presidential election.Secured remote and on-site access for 38 machines to maintain operational integrity.• Managed Active Directory Domains and Users, creating new accounts for employees and configuring machines in compliance with government policies and procedures.• Monitored Microsoft licenses, including Microsoft Government licenses, to ensure compliance and availability.• Implemented two-factor authentication (Duo Mobile) for all staff members, enhancing organizational security.• Managed FOIA requests using Microsoft Exchange and GFI Archiver to ensure compliance and data accessibility.• Oversaw contracts with UTEC, CTC Technology, Decker Agency, Washtenaw, and Michigan Government, securing close to $300,000 in technology innovations since joining.

• Knowledge and Compliance with Various Standards:Familiar with and compliant with NIST, DoD, IEC-62443, and CNNS standards.Implemented security measures and protocols to protect sensitive data and maintain system integrity.• Setup and Configuration of Task Racks:Successfully set up and configured task racks using Proxmox and PCVue.Ensured seamless integration and functionality of task racks within the company's IT infrastructure.• Network Configuration and VLAN Tagging:Performed VLAN tagging to efficiently manage network traffic.Configured and managed network devices to ensure secure and optimized network performance.• Network Monitoring:Monitored network performance using appropriate tools and software.Identified and troubleshooted network issues to maintain optimal network health.• Network Simulation and Testing:Conducted network simulations to test and validate network configurations.Performed network testing to ensure the reliability and performance of the network infrastructure.

• Responsible for the day-to-today operations of entire IT infrastructure, Including Windows and Linux servers, routers, proxies, and others system across the campus. • Assisted for the security of the environment by implementing security controls and monitoring systems including NGFWs with IPS/IDP, Content and Application Filtering, DLP, SIEM solution, and Vulnerability Scanners.• Communicate with DevOps engineers to address design modifications on SP Base Image, CNS loads, and Virtual Machine Tools.

I managed a network of 65+ Point of Sale (PoS) systems, ensuring seamless dining operations:Infrastructure Management: Oversaw network stability, minimizing downtime for efficient transactions.Ticket System: Efficiently handled support requests, maintaining smooth dining services.Template Development: Designed PoS templates for improved operational efficiency and customer satisfaction.System Integration: Collaborated on data flow with inventory and financial systems.

Supported IT policy initiatives, ensuring compliance and efficiency by:Policy Familiarization: Mastered organization's IT policies, including data security and network access.Trends & Research: Stayed updated with tech trends, informing policy development.Stakeholder Collaboration: Worked with IT, legal, and business units to align policies with goals.Data Analysis: Analyzed data for informed policy improvements.

Assist faculty, staff, administrators, and students with IAM issues, verification, and account accessAssist users in navigating the university public-facing Information Technology infrastructureUtilize VoIP (Voice over Internet Protocol Phone system) and assist in troubleshooting issues related to the university's VoIP system, including significant issues that are communicated to the VoIP specific teamTwo Factor Authentication assistance and enrollment through Duo Mobile and Duo Security Document client interactions through a Solarwinds ticketing systemAssist in updating the existing documentation.assistance for students living on campus.

Support engineering professors and students on administrative tasks to provide a better performance on daily responsibilities. Responsible for building and configuring computers to the new of ices and classrooms.Connect student orgs with the engineering department.

• Provide outreach services for EMU to students from other countries • Assist International Students with their application process• Plan and apply ideas with other colleagues to bring more International Students to the University• Review International Student applications and assist in admissions decisions• Receive and review financial documentation of international student applicants• Recognized for working with a large number of students through the International Student office