Jonathan Kyle Chee Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

• As a Service Director for Air Canada, it was my responsibility to ensure the safety and comfortability of my colleagues and passengers throughout all phases of the flight. This was done through offering a high level of.
• Provided leadership to a team of up to 12 flight attendants ensuring all safety and service standards are completed
• Conducted pre-flight briefings with flight attendants to establish goals and expectations
• Communicated with multiple airline departments by email, phone, in-person, and written reports to guarantee that expected time frames are achieved
• Coached, motivated, and supported the performance of new flight attendants and provided feedback to promote growth and understanding
• Prioritized multiple tasks by delegating objectives to ensure completion in a timely manner

Vancouver

• During my time as a Flight Attendant, it was my goal to ensure the well-being of all the passengers on the flight. This would include creating a warm and welcoming environment by greeting customers and by providing a.
• Offered a high level of customer service to a range of up to 450 passengers per flight ensuring that all individualize needs are met.
• Encouraged a positive team atmosphere by fostering an environment for open communication
• Listened and took direction from the Service Director and applied their feedback
• Educated passengers on safety regulations verifying that all Transport Canada requirements are followed

North Vancouver, British Columbia, Canada

• Within my role at ICBC, it is my responsibility to respond to customers who are creating insurance claims within a monitored call centre environment. To be successful in this role, I offer a high level of customer.
• Respond to customers’ queries and create claims efficiently by utilizing strong listening and administrative skills
• Investigate different scenarios surrounding auto insurance claims to determine validity of claim by asking strategic questions
• Examine auto insurance policies accurately to determine amount of damages covered
• Deliver important information to the customers through clear and precise communication

Vancouver, Canada Area

• My role as a Sales Associate for SMCP was to provide a luxury shopping experience to walk-in customers and clients by offering tailored services in a commission based environment.
• Created and maintained a client base of up to 30 customers in a luxury retail environment helping to increase brand loyalty and promote repeat business
• Marketed multiples products to the client by conveying the benefits through product knowledge
• Utilized Microsoft Office to create marketing materials and to maintain records of sales.
• Provided sound judgement for decisions made when working unsupervised to allow for an autonomous working environment
• Merchandised sales floor based on corporate guidelines to promote a clean working and shopping environment

Bachelor Of Business Administration (Bba), International Business

Dean's List - Spring 2012 Student Leader - 2012-2013 Study Abroad Ambassador - 2014 Retail Marketing Certificate - May 2013 Business.

International Business

Study Abroad Program

Explore Program Certificate, French

French Scholarship Program Explore Canada