Jane Coates Email & Phone Number

New York, NY, US

New York, New York, United States

• Train all staff who use NYU Langone Health's clinical trial management system for reporting, billing compliance, and sponsor invoicing.
• Develop educational materials, including reference documents, slide decks, videos, and online assessments.
• Answer questions and resolve problems brought up by website users.

• Reviewed 10-15 new research study submissions per week for operational and financial feasibility, developed budgets
• Identified critical information from email thread that drove a complete study overhaul and saved time, money, and potential deviations from IRB-approved study protocol

New York, New York, United States

• Spearheaded training, managed communication and logistical collaboration between pharmaceutical/biotechnology sponsors and clinical trial team
• Built spreadsheet to track status and action items for rotating portfolio of ~20 clinical trials for 16 doctors, highlighting several staff members’ lack of critical systems access
• Launched five sponsor-initiated clinical trials within eight weeks after COVID-related research pause was lifted

New York, United States

• Helped drive rapid establishment of new procedures for a remote randomized drug trial during the first wave of the pandemic
• Defined the number and size of teams required, delineated an organizational structure for trial, and recruited team leaders for a constantly-shifting team size as part of the effort to respond to the pandemic emergency
• Generated a rapid onboarding program for 104 team members, deploying written and video content to ensure full comprehension while reducing burden on trainers
• Provided ongoing expertise on clinical trial conduct to leadership and regulatory teams

Greater New York City Area

• Managed all aspects of clinical trials, including regulatory submissions, recruitment, collecting questionnaire and vital sign data, and coordinating 4-8 groups from multiple departments
• Initiated volunteer program and hired a rotating staff of 2-5 volunteers who provided a total of 2.9 years of high-quality work; coached volunteers in collection of vital signs, medical history, and information about.
• Constructed and presented a departmental seminar on managing volunteers, improving retention
• Mentored 5 staff members from another department

Greater New York City Area

• Managed all aspects of clinical trials, including regulatory submissions, recruitment, collecting questionnaire and vital sign data, and coordinating 4-6 groups from multiple departments
• Designed and created database for trial, iterating and updating structure to minimize common data entry errors
• Cleaned data and ran descriptive statistics, correlations, regressions, and ANOVAs, highlighting demographic imbalances and resulting in a course correction in enrollment strategy
• Created materials for organizing data that are now given to new staff as templates.
• Exceeded recruitment goals for 8 consecutive months.

Stamford, CT

• Recruited, trained, and supervised 10-person team
• Raised attendance by 14% and enhanced satisfaction from 8.8/10 to 9.3/10 from 2016 to 2017
• Developed a training program and system to provide support to junior staff
• Recruited the largest influx of new staff in several years

Stamford, CT

• Recruited ~10 staff to run events at an annual convention with 100-150 attendees, selected and scheduled events to offer, assigned attendees to events based on preference, ability, and history
• Collected feedback and implemented solutions to improve attendee experience
• Compiled and created training documents for future coordinators

Greater New York City Area

• Wrote a 1-month curriculum to teach business etiquette and negotiation to young professionals
• Tested the curriculum with program candidates, incorporated feedback to improve
• Screened and interviewed 15 program candidates

Hartford, Connecticut Area

• Designed, administered, and analyzed results of surveys
• Doubled participant mailing list to over 1000 people
• Was the most-requested of 9 research assistants
• Was sought by 2 lab staff for ad-hoc work after ceasing to work for the lab

Hartford, Connecticut Area

• Researched methods used by able-bodied subjects and amputees to perform daily manual activities, Investigated how various characteristics of prosthetic devices assist or impede these activities
• Contributed new insight about reasons behind prosthetic disuse to the lab
• Created a battery of tests to evaluate prosthetic devices, assessed the lab's entire inventory of devices
• Presented recommendations about prosthetic device evaluation and design to the lab, which were incorporated into their prototypes and a publication

Master Of Business Administration - Mba, Healthcare, Leadership And Change Management, Strategy

Bachelor'S Of Science With Distinction, Psychology