John Kenny Email & Phone Number

Denver, Us

Austin, Tx, Us

Responsible for the management of enterprise technology services. This includes development of custom applications to support contact center as well as telecommunications, infrastructure, end user support and back office applications. Utilized Agile methodology to respond quickly to needs of business.Led enhancement of our custom-developed application that supports Loan Services and Insurance groups helping to deliver double digit growth in 2016. The application is hosted at Amazon Web Services and is used by both internal resources at our contact center as well as resources from our lender network.Led development, implementation and support of SaaS solution for Loan Originations. Finance Genius is offering a highly configurable solution for the finance industry that operates on the LAMP stack from Amazon Web Services and is in use at several financial institutions across the US.Developed security and information technology policies and play a key role in monitoring compliance for SSAE16, PCI and other privacy requirements.Implemented virtualized Mitel phone system including migration to SIP with fully redundant failover in case of internet/power outage. Drafted and tested disaster recovery/business continuity plans.Supported technology move and setup at new location providing additional bandwidth while saving 20% annually in telecommunications charges.Key member of Executive Leadership team responsible for prioritizing projects and risk management.

Rollingwood, Texas, Us

Led IT function for all customer-facing systems in the Pawn, Retail and Financial Service business units at EZCORP. This included all North American Pawnshops and EZMONEY Shops, as well as Empeno Facil in Mexico and Cash Converter shops in the US and Canada as well as EZONLINE.Developed annual Strategic IT Capital Plan of $12M working with 20 key business users, ensuring alignment with corporate goals. Planned and delivered major enhancements to point of sale applications for retail storefronts, including new pricing module for used merchandise, increasing gross margin on inventory 15% with an estimated 10% improvement in finance charges for Pawn loans. Implemented and chaired monthly IT Steering Committee with business leaders across the company, identifying, evaluating and approving business cases for strategic projects.

Fort Worth, Texas, Us

Promoted and directed entire IT group for storefront business, including Point of Sale development team. Joined senior leadership team to collaborate on enterprise-wide initiatives.Planned and delivered custom designed new Pawn Loan and Retail Point of Sale application to 75% of the shops in the company using .NET and Oracle, utilizing Agile software development technology.Increased loan balances by $10M in first year of new Auto Title loan product in Midwest shops, integrating directly with external lender servicing system.Implemented new dashboard system for goal tracking and shop scheduling for over 1,000 storefronts that automated management functions, reducing weekly efforts and providing stores with employee level comparisons to actual results.Saved maintenance and utilities of $1.5M annually and strengthened overall disaster recovery capabilities by outsourcing backup data center to the cloud.Led cross-functional teams, executing all aspects of technology conversion, in expansion of US storefront operations including 4 major acquisitions totaling 320 new shops.Drafted and implemented ITIL compliant change and release management process, stabilizing operating environment, reducing outages 66% and improving system uptime to over 99.9%. Created a Project Management Office, coordinating strategic and major technology projects across the organization.

Fort Worth, Texas, Us

Built and supported the centralized underwriting system for unsecured lending at our shops. This product line was responsible for nearly 40% of our net revenues for the shops and was customized for different business rules in 22 states.Drafted the policies, procedures and controls for home office software development to ensure compliance with Sarbanes Oxley, Gramm Leach Bliley and SAS-70.Upgraded Lawson Financials ERP package which supported the financials and payroll functions to company. Implemented Hyperion Financials applications for external financials reporting.

Gb

Led team of consultants to deliver technology solutions for clients using structured methodology defined by firm.Planned, sold and delivered a $6m dollar engagement to design and build the point-of-sale system for a specialty rent to own company based in Fort Worth.Managed the design and development effort for the construction of “IRIS” – Integrated Retail Information System for Rent-A-Center, one of the largest rent to own companies in the US. The system replaced a legacy application using a client/server architecture at their 1,200 shops nationwide.Implemented software that models exploration and production of oil and gas for Burlington Resources.

Master Of Business Administration (M.B.A.), Business

Bba, Data Processing And Analysis