KEY DUTIES & RESPONSIBILITIES· Manage proper inventory control procedures and processes to ensure inventory accuracy· Examine systems and controls and provide recommendations for improvement of inventory efficiency and update Standard Operating Procedures accordingly· Responsible for cycle count activities, resolving discrepancies, and maintaining computer-based cycle count programs· Create and submit purchase orders to various vendors to fulfill customer orders and maintain adequate inventory levels· Manage shipping and receiving of customer rental and purchase orders, and equipment for inhouse service center· Maintain thorough and detailed records of incoming and outgoing equipment, as well as inspect for damaged and missing parts· Supervise, train, assign duties to direct reports to ensure productivity, efficiency, and effectiveness· Perform software installations and updates on rental fleet and outgoing equipment· Provide Management with updates and reports on inventory issues

• Develop growth plans and strategies that will increase departmental revenue for 2022.• Achieve a high Gross Margin in overall revenue for Field Service.• Continue to grow the preventative maintenance plan with current and new customers.• Travel to customer site and identify new clients. Growth the division into multiple new markets.• Develop plans and strategies that reduce Warranty expenditures for 2022.• Hire FS Technicians and admin support staff.• Develop and deploy a working app-based technology solution for completing FS paperwork,

• Provide excellent customer service to our customers. Travel to customer location to understand customer needs and set service expectations. Negotiate sales terms and provide insight to billing issues to determine best solution for both parties.• Schedule field service technicians, outlining hours of operation and blackout dates. Set scheduling based on customer’s needs. Identify possible down time to Service Manager. Communicate with field service team regarding upcoming schedule. Plan travel and set up logistics to minimize expense to Cobalt. Monitor and review travel expenses, tracking Per Diem.• Review job before invoicing. Determine fair travel expenses and pricing based on previous expectations set by Cobalt and customer. Identify any possible travel or inventory issues before billing. Minimize cost issued to Cost of Sales.• Work closely with Field Service Supervisor/ Trainer to provide feedback on customer. This will include identify areas of improvement on technicians’ interactions with customers. Additionally, identify what resources we will need to provide to the customer.• Work closely with the Field Service Manager to implement company policies and create new processes and procedures for continuous improvement.• Perform vehicle cycle counts to assure inventory levels are accurate and communicate to Field Service Manager of any discrepancies.

• Provide excellent customer service to our customers. Travel to customer location to understand customer needs and set service expectations. Negotiate sales terms and provide insight to billing issues to determine best solution for both parties.• Dispatch field service technicians to jobsites. Set scheduling based on customer’s needs. Identify possible down time to Service Manager. Communicate with field service team regarding upcoming schedule. Plan travel and set up logistics to minimize expense to Cobalt. Monitor and review travel expenses, tracking Per Diem.• Review job before invoicing. Determine fair travel expenses and pricing based on previous expectations set by Cobalt and customer. Identify any possible travel or inventory issues before billing. Minimize cost issued to Cost of Sales.

Track hours of runtime, inventory levels, products produced, and in progress to determine highest efficiency levels possible at the production facility. Implement lean production and the various production methodologies. Maintain inventory levels of product, manufacturing supplies, finished goods, and work in progress.Set forth plans for production plant upgrades/modifications/changes. Prepare presentation of these materials. ie: pictures, measurements, specs, pricing, discounts, vendor options, vendor pros/cons, lead times. Keep current spec sheets, ISDA labels, organic certifications, SDS sheets, vendor forms, customer forms and other required information. Stay current on conditional use permits for the mine-site. Keep MSHA documents and materials in order and submit quarterly reports. Accept purchase orders, create work orders based on those PO’s, verify inventory levels of required products to complete the orders, verify quality control and timing of product completion and shipment, set up and facilitate shipment. Verify accounting has properly setup and timely sent out invoice. Bid out freight shipments, determine best shipment options, create provided documentation, and coordinate between trucking companies and production to ship out sold material correctly and on time. Maintain vendors list for all necessary supplies. Work with accounting to generate monthly and quarterly reporting of sales by item and customer to reconcile tonnage and cash for each month, run numbers through break even analysis to determine monthly profitability. Set goals and forecasting from these numbers. Create yearly marketing plans to ensure profitability.

Work with the all Purchasing Department staff across multiple branches to order and maintain inventory. Work with the sales, service and off road departments to have all parts available at the start of all jobs. Prepare purchase orders and maintain interface with our Suppliers to ensure high products, expedient delivery and dependable service at optimum pricing. Utilize all sources to ensure the timely arrival, best price and service from vendors. Ensure timely processing of purchase requisitions. Track, investigate and expedite outstanding purchase orders. Process acknowledgements, monitor inventory and create part numbers as needed. Handle discrepancies and ensure timely resolutions. Perform cycle counts and maintain accurate inventory records. Always keep a watchful eye to see that all inventories have a dedicated bin location and is received to that location or to jobs as appropriate. Assist shipping/receiving to pick and stock parts as needed.

Oversee Spa and Billiard Accessory Sales. This includes developing market plans and promotions to move inventory. I also oversee the purchasing for three stores to ensure we have the products needed to sell. In addition to this, I manage the warehouse team to ensure freight is unloaded and shelves are stocked. I regularly meet Monthly and Quarterly Sales Goals to maintain proper cash flow.

Ensure that a company has the goods and materials it needs to operate successfully. Responsible for buying products and services, such as raw materials, spas, parts, supplies, finished products and advertising. Build relationships with multiple vendors to drive down costs and purchase products at the best possible price. Conduct extensive research to find the best possible deals, in order to not waste a company's money on operating costs. Stay up-to-date on price and market trends and make sure to get the best quality products, while keeping an eye on the bottom line.

Maintaining acceptable and accurate inventory levels. This includes preparing materials for assembly, cycle counting inventory, monitoring for shrinkage and overage, and ordering new inventory. Inventory was tracked using an ERP system, and was directly communicated to material and purchasing managers. Followed a control system to reduce damage, breakage and inventory obsolescence.

Acted as mediator between the front and back of the restaurant in order to facilitate communication. This included checking tickets to ensure that all orders are called and being prepared, inspecting plates for quality and all special requests have been filled, organized service staff for food service during special events, and possess extraordinary customer service skills.

Assist customers in making cost effective and correct use of television service. It includes assistance in planning, installation, billing, troubleshooting, maintenance, upgrading, and use of the service. Provided upgrade sales for the company. Maintained customer retention for already open accounts.

Provided technical support and provided sales upgrades for apple portable computers. This included network connectivity support (TCP/IP), verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software set up, and assistance with navigating around application menus.

Assist customers in making cost effective and correct use of healthcare products. This included conducting reviews of customer use, educating the customer on product use, and informing customer of available options. This process also included providing sales upgrades for the company.

Collected qualitative and quantitative data about issues relating to marketing products and services. This included making outbound cold calls, face-to-face interviews, and conducting focus groups. Helped coach, mentor, and lead personnel with promotional efforts. Prepared status reports on project objective.