Joe Fairley, Mba Email and Phone Number
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What is a great day?For me it is learning, teaching, motivating, and serving. A great day is knowing I used my gifts to add to those around me and not subtract. I get inspired by those who genuinely reach for the same. If you are one...connect with me!Some chapters in the book of my life have been written. Likely these will involve the many hats I wear as: mentor, student, son, brother, husband, father, coach, and volunteer. So many chances to learn, teach, and be inspired! I have enjoyed wonderful and fulfilling career experiences in business, volunteer, and educational environments. The foundation of my experience was built in the hospitality & food service industry within Disney, Marriott, and Hilton Hotels; and have led to senior business development and operational responsibilities in diverse industries across North America, and in four other countries.Some chapters have yet to be written. What have you done today to inspire someone? I would enjoy learning about it!About my current gig which I love...LaserFMLaser Facility Management is a nationwide facility management and construction company founded on the principle of being laser-focused on you. We uniquely tailor our solutions to meet the evolving challenges associated with building and managing commercial multi-site facilities. In an industry where the experience varies tremendously, we are committed to delivering world-class customer service. Let us sweat the small stuff and deliver you peace of mind. Each LaserFM reoccurring and scheduled maintenance client is provided a dedicated Customer Service Team that values the unique process, expectations, and needs of each brand we serve. Our industry leading 24/7/365 service, pre-dispatch, and follow-up protocols ensure our technicians arrive on-site as promised with the appropriate manpower and equipment to complete the job. We guarantee your on-demand and reoccurring service requests are resolved promptly and without unnecessary costs. LaserFM's expertise stretches further with decades of national project management experience as a licensed general contractor. We have the resources to complete your projects, on scope, on time, and on budget. Our team is experienced in site decommissions, fit-outs, rebranding, refreshes, remodels and rollouts. From start to finish, you can be confident we will manage your deadlines and deliver an exceptional project outcome. Our mission: an authentic team relentlessly driven to deliver you peace of mind.
Laser Facility Management
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Vice President Of Business DevelopmentLaser Facility Management Sep 2021 - PresentBoca Raton, Florida, UsHere to answer the question...what can I do to help you today! My world...strategic and operational marketing and sales. Allowing us to realize our company's true growth potential. Coordination of our corporate branding, web site, CRM, RFP and business development processes, leading to strategic client development within our targeted verticals. I am here to mentor and support the functions which drive value to our clients.
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Director Of Business DevelopmentLaser Facility Management Apr 2020 - Sep 2021Boca Raton, Florida, UsStrategic Business Development & Account Management of Facility Maintenance, Commercial Cleaning, and other outsourced support services to the Retail, Restaurant, Hospitality, Telecom, Education, Healthcare, Grocery, Convenience, Banking, Auto, Industrial & Commercial markets.
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Managing PartnerMajik Business Development / Cxm May 2007 - PresentI am an expert in Customer Experience Management (CXM); Real Estate Facility Management, Hospitality Management, Financial Management, and Marketing Strategy as these are the driving forces behind new and enhanced revenue streams and profitability. A truly customer-centric strategist who removes the obstacles to organizational growth.My mission is to “Serve” and not sell; through… • Analytics and technology to aid organizations to become genuinely customer-centric• Enhanced Service Delivery Systems creating new revenue streams• Data-driven marketing supporting the overall Brand experiencePortfolio Summary Hospitality, Facilities and Real Estate Management ExperienceDeveloped a Customer Service & Hospitality foundation with our family motel in Lake GeorgeRealized career goals in hotel & restaurant management with Disney, Hilton, and MarriottEstablished myself as an instructor and trainer within a hospitality college curriculum in ChicagoTransferred my Service experience to real estate & site management achieving exceptional resultsExperience built on a solid 20 year real estate management & 12 years of hospitality management!
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Vice President Business Development And SalesLcs Facility Group Jan 2018 - Jul 2019Poughkeepsie, New York, UsOne Company. One Solution.LCS Facility Group, headquartered in Poughkeepsie, NY, services the Northeastern United States. In addition, the company has offices in Northern California (Napa) and in Texas (San Antonio). Our approach to providing an integrated, one company solution to resolve our clients’ facility management needs on either a project, contract, or fully outsourced basis has driven our reputation and growth. The Company’s four Divisions - Cleaning and Maintenance Services, Landscapes and Property Management, Hospitality Services, and Construction Support Services / Specialty Services – provide our customers unmatched capabilities and service offerings.With a skilled, passionate and diverse team of employees and a lengthy client portfolio, LCS has built a reputation for exceptional customer service, reliability and high-quality results. To maintain this reputation, we go above and beyond the industry standards and adhere to stringent guidelines that make up our Seal of Excellence. -
Director, Client SolutionsDwm Facilities Maintenance Oct 2013 - Oct 2016Latham, Ny, UsThe DWM Facilities Maintenance successfully supports geographically dispersed portfolios across the United States. DWM today services the retail, restaurant, grocery, convenience store, commercial, and financial markets with a comprehensive platform of general maintenance, handyman, carpet cleaning, water treatment, and emergency services. DWM’s proven expertise in programmed maintenance, on-demand break-fix service, and project management provides clients the flexibility for customized service delivery. Our in-house project management staff provides turn-key consulting services bringing solutions to fit any facility maintenance need. -
Director Of Client Solutions / Financial & Procurement AnalystRiverroad Waste Solutions, Inc. May 2011 - Jan 2013Tinton Falls, Nj, UsAs a leader in the Client Solutions group I collaborated with the CEO, CFO, national sales leaders, procurement, operations, customer service, and vendor management to drive execution of the sales plan. I managed our financial analysis within the RFI/RFP bid processes.> Improved RFI & RFP response times> Became the SME for cloud-based bid responses> Improved client portfolio savings 20% while increasing internal margins> Sold national contracts increasing revenues from $22M to $40M -
Executive Vice President, Business Development & Sales | Strategic SourcingThe Horizon Companies 1999 - 2007Executive Vice President of the Horizon Companies, $140M Contract Management Facility Services company providing multi-site, multi-state portfolio facility service management.Responsibilities & Accomplishments included:> Management of Horizon's National Sales and Business Development Team, including telemarketing / CRM / Lead generation, direct sales, and strategic account management. I successfully sold and launched the largest single contract known in the industry of $40M annually.> Personally managed 6 nationwide retail chain accounts valued at $23M. > Creating award winning internal and public marketing pieces. > I orchestrated the sales, strategic planning, and project management of over $60M in new service business for Horizon. These sales have led to new business for Horizon in over 2500 locations throughout the United States.>Under the Horizon umbrella of companies; I ran the "Atlas Maintenance" Division alongside my EVP responsibilities. Upon Horizon's purchase of Atlas, I orchestrated the turnaround of this $6M business service platform from loss to profitability in 90 days.Motivated senior sales and operational personnel to find creative methods for continuous improvement thereby achieving sales increases of 100% & reducing labor costs by 60%.Successfully expanded the service support staff; training and diversifying their skills to include new service verticals such as landscaping, snow removal, HVAC service/repair/replacement, electrical systems/backup generation, janitorial, construction management, emergency services, and general maintenance.
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Vice President, National Service Operations & International SupportCoverall North America Inc. 1991 - 1999Vice President of National Service Operations & International Support for this International Franchise Cleaning/Maintenance Company for 9 years. >Managed multi-site operational staff in 60 US cities, and international operations in Australia, Japan, South Africa, and Europe.> Created, designed, wrote, and delivered training & development materials via manuals, videos, and on-line training materials.> Crafted franchise agreement updates and legal franchise operational support tools.> Implemented franchise development programs lowering franchise turnover to under 2% annually.> Coordinated contract responses to RFI, RFP requests. Collaborated with National Sales to produce growth from $40M to $140M.
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Adjunct Professor / Hospitality ManagementCollege Of Dupage 1990 - 1993Glen Ellyn, Il, UsAdjunct Faculty member for the College of DuPage's highly regarded associate's degree programs in the culinary and hospitality fields of study.
Joe Fairley, Mba Skills
Joe Fairley, Mba Education Details
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Thomas Jefferson UniversityInnovation & Entrepreneurship -
St. John Fisher UniversityBusiness Administration
Frequently Asked Questions about Joe Fairley, Mba
What company does Joe Fairley, Mba work for?
Joe Fairley, Mba works for Laser Facility Management
What is Joe Fairley, Mba's role at the current company?
Joe Fairley, Mba's current role is Unquenchable thirst to Learn, Serve, Motivate, and Show-the-Way! Operational & Development leadership experience in hospitality, education, retail, and restaurants!.
What is Joe Fairley, Mba's email address?
Joe Fairley, Mba's email address is jo****@****vac.com
What is Joe Fairley, Mba's direct phone number?
Joe Fairley, Mba's direct phone number is +151878*****
What schools did Joe Fairley, Mba attend?
Joe Fairley, Mba attended Thomas Jefferson University, St. John Fisher University.
What are some of Joe Fairley, Mba's interests?
Joe Fairley, Mba has interest in Junior Achievement Volunterring, Children, Soccer, Environment, Education, Baseball, Science And Technology, Disaster And Humanitarian Relief, Softball, Youth Coaching.
What skills is Joe Fairley, Mba known for?
Joe Fairley, Mba has skills like Leadership, Management, Sales Management, Vendor Management, Sales, Crm, Customer Satisfaction, Training, Business Strategy, Project Management, Process Improvement, Market Research.
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