James Given Email & Phone Number

Hamilton, On, Ca

Hamilton, Ontario, Canada

Brantford, Ontario, Canada

• Assembled components by examining connections for correct fit; fastening parts and sub-assemblies.• Inspect and ensure the quality of the product.• Packaged finished products and prepare for shipment.• Submitted count of completed assemblies• Maintained safe and clean working environment by complying with procedures, rules, and regulations.

Hamilton, Ontario, Canada

• Deployed ‘work from home’ options for over 100 local professionals.• Organized projects involving software upgrades and e-mail migration.• Performed maintenance on off-site networked devices via remote software.• Configured servers and workstations: reformatted, installed hardware, and backed up data.• Integrated firmware upgrades, diagnostics, & troubleshooting on in-store network equipment.• Created workstation images for clients via drive imaging software as part of a daily routine.• Updated and maintained company website via PHP and HTML programming.• Delivered effective solutions via analytical problem solving techniques.• Processed over 15,000 service orders via phone, email, live support and voice mail.• Mentored colleagues and clients regarding technology literacy.

St Catharines, Ontario, Canada

• Demonstrated the ability to work independently with responsibility within a 6-day work week.• Provided technical solutions for IT end-users in-house and on-site.

Toronto, Ontario, Canada

• Deployed over 500 workstation upgrades, including peripherals and server migration.• Promoted to team leader and managed team members to project completion.

Hamilton, Ontario, Canada

• Performed various responsibilities as an entry-level desktop repair technician.• Provided professional IT solutions to over 500 clients.

Hamilton, Ontario, Canada

• Rotation of duties in the fridge and freezer door liner pre-foam department including sealingthe interior liners, installing ice dispenser moulds, press operator for sheet metal support,cleaning excess foam, loading and unloading conveyors for next assembly process.• Rotation of duties on the condenser line including applying flux prior to welding, applyingnitrogen gas, cleaning with steam gun, loading and unloading assembly line hangers.• Maintained a clean and safe work area at all times.