United Arab Emirates• Making contact with prospective clients in order to establish a rapport and schedule meetings• Conducting research on organizations and individuals in order to uncover new opportunities• Planning and supervising new marketing campaigns • Increasing the worth of current customers while also attracting new ones• Identifying and developing new market opportunities, as well as boosting sales• Attending industry events, meetings, conferences, and… Show more United Arab Emirates• Making contact with prospective clients in order to establish a rapport and schedule meetings• Conducting research on organizations and individuals in order to uncover new opportunities• Planning and supervising new marketing campaigns • Increasing the worth of current customers while also attracting new ones• Identifying and developing new market opportunities, as well as boosting sales• Attending industry events, meetings, conferences, and exhibitions• Responsible for preparing client-specific quotations and proposals• Setting and achieving targets for the development team and the company's growth.• Training personnel and assisting members of the team in the development of their skills• Managing and setting up projects including time schedule, budget, and communication on a personal levelSkills: Budgeting · Problem Solving · Logistics Management · Procurement · Transportation · training and team building · Key Account Management · Project Management · Process Improvement Show less

Thuraya Group is a strategic firm focused on the broad industry surrounding the Interior Design Profession, Hospitality, E-commerce, Recruitment, Logistics, Design & Manufacturer Furniture & Fitout. Our aim to help clients take an analytical view of their business and the influences coming at warp speed from all directions. We're known for our commitment in the Industry and has completed many successful venture all over the world.• Worked with cross-functional team members to agree on… Show more Thuraya Group is a strategic firm focused on the broad industry surrounding the Interior Design Profession, Hospitality, E-commerce, Recruitment, Logistics, Design & Manufacturer Furniture & Fitout. Our aim to help clients take an analytical view of their business and the influences coming at warp speed from all directions. We're known for our commitment in the Industry and has completed many successful venture all over the world.• Worked with cross-functional team members to agree on shared goals• Defined success criteria and objectives for the program and individual projects• Participated in a technical examination of the system's design and documentation• Developed and maintain client relationships as well as business opportunities• Recommended top managers and business partners based on project learning• Provided accurate and transparent information while managing communication up, down, and across the organization• Actively identified and managed risks through contingency planning and mitigating measures• Set a positive tone for team members and direct reports by setting an example. Show less

• Customer Retention: Effectively maintains and retains existing customers by building long-term relationships. • Relationship Management: Builds Customer base by meeting with potential clients and educating them on the benefits of their products. • Customer Service: Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.• Collection and Good Will calls: Performs collection activities as required… Show more • Customer Retention: Effectively maintains and retains existing customers by building long-term relationships. • Relationship Management: Builds Customer base by meeting with potential clients and educating them on the benefits of their products. • Customer Service: Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.• Collection and Good Will calls: Performs collection activities as required. Completes proactive customer “Good Will” calls.• Research: Participates in continued education to learn about new products and improved sales techniques. • Sales Funnel and Tracking: Tracks personal sales statistics and submits them to Sales Manager for period reviews. Show less

• Maintained top ratings across 18 different online sales channels• Dealt with new Business Associates to negotiate Sales and Order Fulfillment Contracts• Completed Customer Care of Amazon, eBay, Magento UK & PK Websites• Developed customer service programs to provide outstanding service• Analyzed customer complaints and provide appropriate corrective actions• Assisted in the training of peers in order to improve customer service• Conducted consumer surveys to get… Show more • Maintained top ratings across 18 different online sales channels• Dealt with new Business Associates to negotiate Sales and Order Fulfillment Contracts• Completed Customer Care of Amazon, eBay, Magento UK & PK Websites• Developed customer service programs to provide outstanding service• Analyzed customer complaints and provide appropriate corrective actions• Assisted in the training of peers in order to improve customer service• Conducted consumer surveys to get feedback on the company's service; convey customer feedback to technical and marketing teams to establish processes for better serving customers• Maintained weekly reports on customer inquiries, responses, and feedback to develop customer service analytics and trends. Prepare documentation and reports on routine customer correspondence for future reference purposes Show less

• Marketing Strategy and Campaign: For roughly 15 customers, developed and implemented interactive marketing strategies that enhanced search engine performance, drew users to websites, and drove growth, resulting in annual traffic increases of an average of 23%. YOY• Print, electronic, and web-based content production, reviewed and designed• Managed email marketing for all clients with Constant Contact providing results above the industry average… Show more • Marketing Strategy and Campaign: For roughly 15 customers, developed and implemented interactive marketing strategies that enhanced search engine performance, drew users to websites, and drove growth, resulting in annual traffic increases of an average of 23%. YOY• Print, electronic, and web-based content production, reviewed and designed• Managed email marketing for all clients with Constant Contact providing results above the industry average for multiple industries SEO Specialist and Social Media Management: • Analyzed data to identify trends, generate reports and adjust campaigns as necessary to produce the most optimal ROI• Prepared website evaluations and marketing proposals that attracted new business, resulting in an increased annual budget of 54%• Collaborated with internal teams to enhance design, usability, content, and conversion points of websites and web properties• Managed social media campaigns and day-to-day activities, including scheduling regular updates, engaging in dialogue, and answering questions when necessary• Managed on-site and off-site SEO for all company clients thus advancing front page organic and Google map rankings in a timely matter usually between 1-2 weeks per keyword• Structured and managed multiple Google AdWords accounts providing a moderate to high-quality score Show less

• Managed the development, maintenance, and analytics of public internet presence, which included the website, member-specific pages, social media initiatives, search engine optimization tools, and the usage of Google Analytics for online presence• Produced portfolio-specific customer proposals, sales presentations, and major online customer program implementations across the company's back-end offices in Lahore; developed portfolio- specific… Show more • Managed the development, maintenance, and analytics of public internet presence, which included the website, member-specific pages, social media initiatives, search engine optimization tools, and the usage of Google Analytics for online presence• Produced portfolio-specific customer proposals, sales presentations, and major online customer program implementations across the company's back-end offices in Lahore; developed portfolio- specific customer proposals, sales presentations, and key online customer program implementations• Provided support to over 50 clients through the use of Internet-based facilitation tools and face-to- face meetings; developed and maintained working connections with clients and external parties. B2B leads were prepared and converted into sales, and new product innovations were communicated to prospective clients.• Defined the scope and demonstrated the proof of concept for diverse client requirements; RFPs, Tenders, and EOI responses in the form of technical and financial proposals have been developed Show less

• Worked directly with consumers over the phone to describe products and/or services in order to encourage potential and existing customers to buy new products and/or services• Followed up with the customer via telephone or email following initial sales contact• Consistently met departmental sales goals of no less than $4,500 in monthly net revenue generated from sales activities while maintaining a satisfied customer rate of not less than 90% (less than 10% … Show more • Worked directly with consumers over the phone to describe products and/or services in order to encourage potential and existing customers to buy new products and/or services• Followed up with the customer via telephone or email following initial sales contact• Consistently met departmental sales goals of no less than $4,500 in monthly net revenue generated from sales activities while maintaining a satisfied customer rate of not less than 90% (less than 10% cancellation rate)• Maintained an accurate daily record of sales in the sales tracker Show less