Collaborate with cybersecurity product area leadership to provide ideal and prompt solutions for Internal Audit Process.Conduct Audit PoV issues and action plan support.Execute observation mapping for action plans to the appropriate NIST control.Maintain and perform Risk Assessments following the FAIR risk management model.Initiate and collaborate with other risk teams on self-identified issues and document them in Archer.Track and report on current risk acceptances… Show more Collaborate with cybersecurity product area leadership to provide ideal and prompt solutions for Internal Audit Process.Conduct Audit PoV issues and action plan support.Execute observation mapping for action plans to the appropriate NIST control.Maintain and perform Risk Assessments following the FAIR risk management model.Initiate and collaborate with other risk teams on self-identified issues and document them in Archer.Track and report on current risk acceptances throughout the cybersecurity product areas and help them remain in good standing.Fulfill the role of the team’s Scrum Master and lead our meetings and Sprint details multiple times each week. Show less

Fulfilled the role of ISO policy exceptions manager for our supported Business Units, ensuring organizationalgoals are met while maintaining regulatory compliance.Handled Data Loss Prevention cases providing prompt and effective responses to stakeholders.Partnered with supported Business Units to provide comprehensive ISO updates each month, ensuring that all relevant parties are informed about the latest threat news and ECS initiatives that could impact their business.Provided… Show more Fulfilled the role of ISO policy exceptions manager for our supported Business Units, ensuring organizationalgoals are met while maintaining regulatory compliance.Handled Data Loss Prevention cases providing prompt and effective responses to stakeholders.Partnered with supported Business Units to provide comprehensive ISO updates each month, ensuring that all relevant parties are informed about the latest threat news and ECS initiatives that could impact their business.Provided robust support to business units in various ECS product areas, including spearheading VDP initiatives, addressing VTR findings, and supporting key stakeholders with accurate information surrounding Application & Infrastructure Security.Actively participated as our ISO Scrum Master, further fostering Kanban practices and maximizing team efficiency. Show less

Provided administration services for KnowBe4 cyber security training to associates.Prepared cybersecurity briefs for the board of directors and knowledge base articles for employees to stay current about recent cybersecurity events and threats.Conducted daily anomaly reports, email spam filtering, and security policy activity.Participated in physical security operations including badge access control and alarm system administration.

Provided support to the entire North American region for an external Toyota website for aftermarket technician products to help diagnose Toyota vehicles.Communicated with multiple teams and customers daily to help troubleshoot website and application issues.Served as Tier 2 support for escalated support tickets from internal Toyota employees.

Provided Tier 2 support to Xbox customers trying to regain control of their Xbox Live accounts.Communicated across multiple teams to determine if the customer in question is the true owner of the account(s) they were trying to regain control of.

Consistently updated and interacted with social media users across multiple platforms.Helped coordinate new showroom floor pieces being delivered and changed showroom themes as directed.Hosted multiple art shows for new artwork and artists at our store location.

Monitored user behavior and lead generation via regular use of Excel for Sales teams across the entire company.Developed and retained strong rapport with multiple high-value clients and vendors. Identified proper marketing channels and target customers for service and sales campaigns.

Delivered Lexus vehicle technology and troubleshooting knowledge to dealership guests and employees.Trained new employees and conducted monthly Service department training to over 100 technicians on new Lexus vehicle technology and safety features.Collaborated with Product Specialists from other company dealerships to share brand knowledge and cross-comparisons of technology.

Worked with customers looking for service on their Lexus vehicles.Explained maintenance plans and technician requests and suggestions to the customer to best take care of their concerns.

Delivered Lexus vehicle technology and troubleshooting knowledge to dealership guests and employees.Trained new employees and conducted monthly Service department training to over 100 technicians on new Lexus vehicle technology and safety features.Collaborated with Product Specialists from other company dealerships to share brand knowledge and cross-comparisons of technology.

I managed jet fuel sales and relationships for private and charter companies that own aircraft across the world. I was also licensed to provide General Property and Casualty insurance through the Texas Department of Insurance.

Provided general sales support for the store location.Consistently lent support to back of house inventory team and participated in yearly inventory audit.Supplied basic troubleshooting options to guests in order to help alleviate Genius Bar support requests.

Provided excellent customer service to visitors of our store.General upkeep of the sales floor and helped exchange seasonal wear and props as needed.Operated store's Point of Sale area and helped with upkeep of back of house stockroom and inventory.

Supported Administration department throughout the year with recruitment of new students.Traveled to college nights at various high schools in multiple states to provide information about Oklahoma Baptist University.Gave campus tours to visitors of the university and help with their college decision process.

By shadowing the detectives on their daily duties, I was exposed and participated in all the activities of the department including crime scene analysis, paperwork, evidence handling, and witness/suspect interviewing and interrogation.