AeroLeads people directory · profile
Jon Keck Email & Phone Number
Platform Engagement Center Manager
at
Arkansas Blue Cross Blue Shield
1 work email found
@arkansas.gov
3 phones found area 501 and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Platform Engagement Center Manager
Location
Little Rock, Arkansas, United States
Company size
Who is Jon Keck? Overview
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Quick answer
Jon Keck is listed as Platform Engagement Center Manager at Arkansas Blue Cross Blue Shield, a with 2382 employees, based in Little Rock, Arkansas, United States. AeroLeads shows a work email signal at arkansas.gov, phone signal with area code 501, 800, and a matched LinkedIn profile for Jon Keck.
Jon Keck previously worked as ServiceNow Platform Engagement Center Manager at Arkansas Blue Cross Blue Shield and Staff Development & Communications Manager at Arkansas Blue Cross Blue Shield. Jon Keck holds Master Of Fine Arts (M.F.A.), Drama - Directing from University Of Oklahoma.
Company email context
Email format at Arkansas Blue Cross Blue Shield
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{first}.{last}@arkansas.gov
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AeroLeads found 1 current-domain work email signal for Jon Keck. Compare company email patterns before reaching out.
Profile bio
About Jon Keck
Experienced Platform Engagement Center manager with a demonstrated history of working in the insurance industry. Skilled in technical and operations management, staff development/adult learning, instructional design, communications, and graphic/multimedia design. Strong engagement center professional with a Bachelor of Science in Mass Communication and Master of Fine Arts in Directing.
Listed skills include Graphic Design, Acting, Team Building, Microsoft Office, and 26 others.
Current workplace
Jon Keck's current company
Company context helps verify the profile and gives searchers a useful next step.
Arkansas Blue Cross Blue Shield
6 roles
Jon Keck work experience
A career timeline built from the work history available for this profile.
Servicenow Platform Engagement Center Manager
As part of the technology infrastructure operations division, I manage a team responsible for the engagement and development of the ServiceNow suite of applications for the enterprise. I oversee and contribute to the strategy and solutions available in the ServiceNow platform-as-a-service. I maintain oversight of the ServiceNow platform and serve as the point-of-contact for ServiceNow vendor management.
Staff Development & Communications Manager
I managed the staff development for over 500 Information Systems and Technology professionals. I created the strategic development and deployment of a learning curriculum for position advancement and leadership development. I directed the creation and distribution of communication for IT organizational initiatives through multiple delivery channels.
Oct 2015 - Jul 2020
Operational Support & Development Manager
I managed the Operational Support & Development division. With a staff of 45+ employees and an annual budget of $3.5 million, the division's primary mission is to serve and support the other operational areas within the Arkansas Blue Cross and Blue Shield organization. During my tenure, the divisional accountabilities included operational training and staff development for customer service and claims staff, receipt of all incoming mail and its distribution both physically and electronically throughout the organization, conversion of paper claims to electronic data, data entry, and archival document imaging and management.
Jul 2005 - Oct 2015
Customer Service Trainer
I successfully developed and delivered customer service training for new and existing customer service representatives. I wrote technical and narrative manuals. I created multimedia presentations to assist in adult learning. I developed, launched and maintained an intranet site housing customer service division’s informational resources. I collaborated with subject matter experts to write and organize its content.
Mar 2001 - Jul 2005
Customer Service Representative
I responded, assisted and resolved customer and medical provider health insurance inquiries involving enrollment, billing, benefits, claims status and payment. I advocated on behalf of the customer or medical provider by communicating necessary information and initiating appropriate company activities to satisfy and resolve questions or concerns.
Sep 1996 - Mar 2001
2 education records
Jon Keck education
Master Of Fine Arts (M.F.A.), Drama - Directing
University Of Oklahoma
Bachelor Of Science (B.S.), Communications
University Of Central Arkansas
FAQ
Frequently asked questions about Jon Keck
Quick answers generated from the profile data available on this page.
What company does Jon Keck work for?
Jon Keck works for Arkansas Blue Cross Blue Shield.
What is Jon Keck's role at Arkansas Blue Cross Blue Shield?
Jon Keck is listed as Platform Engagement Center Manager at Arkansas Blue Cross Blue Shield.
What is Jon Keck's email address?
AeroLeads has found 1 work email signal at @arkansas.gov for Jon Keck at Arkansas Blue Cross Blue Shield.
What is Jon Keck's phone number?
AeroLeads has found 3 phone signal(s) with area code 501, 800 for Jon Keck at Arkansas Blue Cross Blue Shield.
Where is Jon Keck based?
Jon Keck is based in Little Rock, Arkansas, United States while working with Arkansas Blue Cross Blue Shield.
What companies has Jon Keck worked for?
Jon Keck has worked for Arkansas Blue Cross Blue Shield.
How can I contact Jon Keck?
You can use AeroLeads to view verified contact signals for Jon Keck at Arkansas Blue Cross Blue Shield, including work email, phone, and LinkedIn data when available.
What schools did Jon Keck attend?
Jon Keck holds Master Of Fine Arts (M.F.A.), Drama - Directing from University Of Oklahoma.
What skills is Jon Keck known for?
Jon Keck is listed with skills including Graphic Design, Acting, Team Building, Microsoft Office, Customer Service, Instructional Design, Presentation Design, and Health Insurance.
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