Jacob Kidd Email & Phone Number

Syracuse, NY, US

Syracuse, New York, United States

• Duties:
• Manage Student Engagement Center to support donor engagement and retention for Le Moyne College
• Recruit, hire, mentor, and directly supervise Student Engagement Officers for the Student Engagement Center
• Recruit, hire, and supervise a Graduate Assistant for Advancement & Innovation to assist with day-to-day activities and events
• Manage ThankView software implementation, contract renewal, visual designs and software enhancements
• Train Student Engagement Officers on the functions of the software and recording techniques

Syracuse, New York, United States

• Managed a budget of $10,000 between two residential areas and ensured that receipts and expenses were accurately tracked and reported
• Managed a combined group of 200+ Le Moyne College residential students (Including First-Year & upper-class housing)
• Supervised twelve Resident Advisors and ensured they were carrying out their roles and receiving support
• Facilitated a weekly staff meeting with my Resident Advisors to check in and with any campus updates
• Coordinated and executed all hall events with Resident Advisors to ensure programs are community-building for residents
• Participated in 24/7 on-call rotation to address safety, security, behavior, and wellness concerns for students after hours. Also collaborated with Administrators who are on-call and security officers

Syracuse, New York, United States

• Was responsible for processing applications and materials for First-Year applications through Slate and ensuring they were updated promptly.
• Maintained records of prospects and applicants using our CRM systems (Slate & Colleague) and ensure they were accurate and up-to-date
• Hired, trained, and managed Enrollment Operations student workers on office duties and Slate
• Updated, sent, and printed decision letters to admitted students
• Collaborated and assisted with Graduate and Transfer areas of operations if needed
• Assisted at the open houses and admitted student events by ensuring Enrollment Operations had the materials needed for a smooth registration process (Including gathering registrant data from Slate queries to print name.

Cicero, New York, United States

• Contributed to achieving sales goals for the department by ensuring positive customer service on the sales floor and speedy replenishment of the department
• Used planograms set by Target to rotate endcaps and aisles to be ready for updated content, merchandise, and offerings ahead of the due date by a minimum of a week to ensure I met deadlines
• Effectively assisted customers with inquiries and/or concerns in person and over the phone
• Quickly pushed product to the floor in a timely and efficient matter to increase sales and customer satisfaction
• Ensured the tidiness of the Food and Beverage department salesfloor was clean, zoned, and neat
• Cross-trained in fulfillment for order-pickup, drive-up, ship to store, and as a cashier on the register

Syracuse, NY

• Selected from a large group of candidates to be an RA in first-year student housing
• Moderated conflicts between roommates (agreements or disagreements),
• Interacted closely with first-year students by planning events, sitting duty 4-10 hours a week, and built strong relationships between building staff to plan and enforce college and residential conduct/policies

• Worked at various admission events, including open houses, new student day, and other special events
• Interacted with prospective first-year students and families to promote the Le Moyne College experience and offerings
• Assisted and worked at the NYSACAC conference at Le Moyne College in June 2019 for admission counselors around the state

Syracuse, NY

• Worked in the Office of Career Advising and Development to assist Le Moyne students in resume creation, critiques, and reviews for future careers and jobs
• Answered phone calls,E-mails, and scheduled appointments with professionalism and accuracy
• Interacted with various employers from many locations during phone calls, career fairs, and office visits

Masters In Business Administration, Marketing

Bachelor Of Arts - Ba, History &, Adolescent Education With Special Ed Concentration

Activities and Societies: | • Le Moyne Student Programming Board Secretary (2018-2019) • Stall Street Journal Editor (2019-2020) Involved.

Education record