Jessica Kling work email
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Jessica Kling personal email
With a diverse background spanning hospitality, retail, digital marketing, and event planning, I bring a unique blend of skills and expertise to the table. My passion lies in seeking out efficiencies, streamlining operations, and nurturing relationships, making me a valuable asset capable of driving significant impact within any organization.I'm a seasoned professional known for my keen eye in identifying areas for improvement and implementing innovative strategies to enhance organizational performance. I thrive in environments where trust among team members is paramount, and where feedback is both welcomed and given frequently. As a thought partner, I excel in fostering innovation, positivity, kindness, and connections to achieve collective goals.My exceptional interpersonal skills and ability to build rapport with peers and diverse stakeholders have been instrumental in forging long-lasting relationships and driving business growth. My track record includes accomplishments throughout the Disneyland Resort, Fairmont Hotels & Resorts and several Hilton properties, where I consistently demonstrated leadership, creativity, and the ability to exceed goals.In my roles, I've managed diverse projects, collaborated with cross-functional teams, and ensured the successful execution of high-profile events. Whether it's ideating pop-up retail events that boost sales or orchestrating complex gatherings, I approach every challenge with a positive "can-do" attitude.I am deeply committed to giving back to my community through various volunteer and philanthropic endeavors. I actively volunteer with Comic-Con International, contributing to both WonderCon and San Diego Comic-Con, where I help bring the magic of these events to life for fans from all over the world. In addition, I serve as a Development Coordinator for the Big Break Foundation, where I support initiatives that foster community growth and development.My philanthropic efforts extend to supporting the Anaheim Ducks Foundation, the Segerstrom Center for the Arts, and the Geffen Playhouse, all of which play vital roles in enriching our cultural and social landscapes. Through these diverse engagements, I strive to make a positive impact and inspire others to join in giving back to our community.I'm excited to connect with professionals who share a passion for excellence, innovation, and making a difference. Let's build meaningful connections and explore opportunities for collaboration.
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Special Event AssociateUc IrvinePlacentia, Ca, Us -
Special Event AssociateUc Irvine Oct 2023 - PresentIrvine, California, United States•Assist in planning and organizing events, such as symposiums, receptions, luncheons, and fundraising events•Manage small-scale events and provide support for larger, more complex events, focusing on achieving defined goals and objectives•Develop and execute detailed action plans for each event, ensuring effective logistics, vendor coordination, event timeline, scenarios, and budgets•Maintain high standards of quality and excellence to align with UCI's mission and priorities, enhancing the university's reputation and fostering relationships with internal and external stakeholders•Conduct site selection, menu selection, budget tracking, entertainment coordination, audio-visual setup, parking management, vendor payment coordination, and procurement of necessary supplies•Collaborate with various UCI schools and units to achieve strategic objectives for the university, following campus protocols and scouting potential event locations and vendors•Assume responsibility for specific event segments, such as parking, transportation, or catering, within larger and more complex events•Work closely with development staff to create and maintain online registration pages, email communications, and pre- and post-event reporting•Collaborate with the communications or development teams to ensure excellence in event marketing, on-site materials, web presence, and social media promotion•Conduct research on current industry trends and new event ideas to enhance the event planning and implementation process, keeping events fresh, engaging, and impressive•Cultivate a culture of innovation in event development and ensured the smooth execution of events by promptly addressing potential and actual issues with tact, sensitivity, discretion, and political acumen to ensure event success -
Event CoordinatorDisney Parks, Experiences And Products Jan 2023 - Jun 2023Anaheim, California, United States•Created legendary Disney magic for Guest and invitees•Drove the ideation, development, production, and execution of event elements •Developed Guest communication, managed flight bookings and hotel room blocks, sent out confirmations, and created custom itineraries for all Guests, including executives and VIPs•Through internal event system, created and deployed invitations, tracked RSVPs, and generated reports for business partners•Managed Guest assets – including park tickets, dining and parking vouchers•Developed and ran event hospitality, including check-in, onsite communication, and troubleshooting•Developed and monitored budgets, milestones, and task lists, team documents, processes and staffing •Collaborated with Public Relations, Promotions, and Public Affairs teams to ensure support and production of events was done in the most compelling and creative ways•Owner of my portion of the event, including being the point of contact for my team, making tactical decisions and facing any challenge with multiple solutions and a positive attitude•Possessed strong project management skills and ability to partner with key stakeholders to shape the overall vision of a project -
Working LeadDisneyland Resort Mar 2019 - Jun 2023Disney California Adventure - Central• Managed a front of house operation to achieve a weekly revenue goals of $1-2M • Supervises and schedules a diverse team of 50+ employees• Multi-tasked between a high-volume call desk and labor deployment system• Maintained, accounted, and documented employee’s cash handling• Ensured proper health standards followed in a food service location within retail environment• Maintained balance of safe with monetary amounts of $25,000+ -
Merchandise HostessDisneyland Resort Jan 2019 - Jun 2023Disney California Adventure - Central• Created a memorable experience for Guests visiting retail locations at the Disneyland Resort• Maintained knowledge of merchandise and which locations throughout the resort Guests could locate and purchase these items• Maintained accurate financial records of all Guest transactions• Proficient in Matra POS and Appetize POS• Additionally trained in Food Service (sold within a retail location), Leather Writing, Hat Writing, and Embroidery
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Global Lodging TrainerDisneyland Resort Dec 2013 - Jan 2019Disneyland Resort Hotels• Trained new, transfer, and re-hired Cast Members in LMS system and lodging practices• Ensured success is reached by utilizing variety of training methods for all learning styles• Preparation for class includes clerical set-up and communication with various leaders throughout all Disneyland Resort Front Office teams
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Working LeadDisneyland Resort Jan 2013 - Jan 2019Disneyland Hotel - Front Desk• Assisted Cast Members with analytical and problem solving tactics• Maintained balance of safe with monetary amounts of $35,000• Ensured room inventory is balanced, with Guest requests met upon availability • Assisted and created Magical Moments for Guests• Created and lead a smaller team which logged and tracked amenity usage by Cast Members and folio adjustments provided in a monthly period. Created a monthly analytical review for Area Manager to review with General Manager
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Front Desk TrainerDisneyland Resort Jan 2013 - Jan 2019Disneyland Hotel• Trained new, transfer, and re-hired Cast Members in LMS system and Disneyland Hotel practices• Ensured success is reached by utilizing variety of training methods for all learning styles• Cascaded new and updated information to all Cast Members in department on a monthly basis
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Happiest Hotel On Earth Tour CoordinatorDisneyland Resort Jan 2013 - Jan 2019Disneyland Hotel• Facilitated one-hour walking tour of the Disneyland Hotel, highlighting the history and heritage of the hotel• Selected as a coordinator for the tour and was responsible for ensuring facilitator rotation is balanced and statistics of tours are logged correctly• Re-imagined tour script and audio to provide an enhanced Guest experience
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Front Desk ClerkDisneyland Resort Dec 2011 - Jan 2019Disneyland Hotel• Welcomed and registered Guests to Disneyland Hotel• Created memorable experiences throughout interactions• Recognized as a Top Performer in: Safety, Magical Moments, High Transactions, and Mystery Calls
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Youth Education Series FacilitatorDisneyland Resort Sep 2012 - Apr 2015• Facilitated Energy and Waves 101, which was a science class about energy and light waves taught in an outdoor 'classroom' of Disneyland Park. • This class was designed for domestic and international students in third to fifth grade. Upon completion of the class, students are knowledgeable in terms of components of energy and light waves and how they can be found throughout the Disneyland Resort and daily life.
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Event CoordinatorDisney Parks, Experiences And Products Aug 2021 - Jul 2022Anaheim, California, United States•Created legendary Disney magic for Guest and invitees•Able to drive the ideation, development, production, and execution of event elements •Developed Guest communication, book flights, and hotel rooms, send out confirmations, and create custom itineraries for all Guests, including executives and VIPs•Through internal event system, created and deployed invitations, tracked RSVPs, and generated reports for business partners•Managed Guest assets – including park tickets, dining and parking vouchers•Developed and run event hospitality, including check-in, onsite communication, and troubleshooting. •Developed and monitored budgets, milestones, and task lists, team documents, processes and staffing •Collaborated with Public Relations, Promotions, and Public Affairs teams to ensure support and production of events is done in the most compelling and creative ways•Owner of my portion of the event, including being the point of contact for my team, making tactical decisions and facing any challenge with multiple solutions and a positive attitude•Strong project management skills and ability to partner with key stakeholders to shape the overall vision of a project
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Front Desk Agent & Night AuditFairmont Hotels & Resorts Mar 2011 - Jul 2012Newport Beach, Ca• Provided efficient arrival and departure experiences for Guests• Provided discretion and high level of service with high-profile clientele• Proficiency in Opera PMS • Ensured inventory is balanced and Guest requests are met as frequently as possible• Performed nightly end of day procedures• Created training manual for Night Audit which included written and visual instructions for various tasks to be completed for Night Audit shift -
Front Desk AgentHomewood Suites By Hilton Hotel Mar 2010 - Mar 2011Rancho Cucamonga, Ca• Provided efficient arrival and departure experiences for Guests• Monitored supply levels for office and grocery items and order new supplies when needed• Proficient in OnQ PMS• Created Welcome packages for arriving Hilton HHonors members• Assist management team with creating daily menu for dining room• Assist management team with setting and maintaining goals for survey score improvement -
Check-Out SupervisorSam'S Club Apr 2008 - Mar 2011Chino, Ca• Ensured Guest Satisfaction maintained by managing operational need of current Guest volume• Maintained security and accuracy of change fund located in operation• Performed opening and closing duties of check-out lanes• Responsible for tracking of cashier scan errors as detailed by door attendants. Created spreadsheet to track items and set limits for cashiers to operate within. With management support, provided feedback and coachings when needed.
Jessica Kling Skills
Jessica Kling Education Details
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Marketing And Leadership -
Business, Management, Marketing
Frequently Asked Questions about Jessica Kling
What company does Jessica Kling work for?
Jessica Kling works for Uc Irvine
What is Jessica Kling's role at the current company?
Jessica Kling's current role is Special Event Associate.
What is Jessica Kling's email address?
Jessica Kling's email address is je****@****ney.com
What schools did Jessica Kling attend?
Jessica Kling attended Chapman University, Fullerton College.
What are some of Jessica Kling's interests?
Jessica Kling has interest in Children.
What skills is Jessica Kling known for?
Jessica Kling has skills like Hotels, Hospitality Management, Food And Beverage, Hospitality, Resorts, Microsoft Office, Micros, Front Office, Hospitality Industry, Hotel Management, Sales, Event Planning.
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Jessica Bodamer
Barnstable County, Ma1hotmail.com -
1 +178169XXXXX
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Jessica Kling
Alexandria, Va3brmi.com, devtechnology.com, gmail.com1 +157127XXXXX
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Jessica Kling
Austin, Texas Metropolitan Area
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