Testing Services Manager
Current
Apr 2024 - Present
AeroLeads people directory · profile
Joshua Klein Email & Phone Number
Digital QA Testing Services Manager / Client Services Expert
at
Applause
1 work email found
@applause.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Digital QA Testing Services Manager / Client Services Expert
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Joshua Klein? Overview
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Quick answer
Joshua Klein is listed as Digital QA Testing Services Manager / Client Services Expert at Applause, a company with 1183 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at applause.com and a matched LinkedIn profile for Joshua Klein.
Joshua Klein previously worked as Testing Services Manager at Applause and Test Engineer II at Applause. Joshua Klein holds Bachelor'S, Advertising from Penn State University.
Company email context
Email format at Applause
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{first_initial}{last}@applause.com
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Profile bio
About Joshua Klein
The story of my professional journey began with over a decade of experience in traditional/digital advertising and social media marketing. Within roles in account management, strategy, and client services I oversaw the full life-cycle of communications for some of the biggest brands in the world. Eager for a new challenge in chapter 2, I spent the following 6 years as the co-owner and operator of a successful pet care and behavioral consultation company. Though our value proposition and end product were drastically different, I was able to directly apply the same work ethic, business principles and prioritization of people I learned coming up within the ad industry. These transferable skills undoubtedly led to our exponential growth.When the pet care industry was fundamentally changed by COVID-19, I took the opportunity to write the draft for chapter 3, by diving head first into a longstanding desire to learn programming. Through that exploration, I discovered that the combination of my extensive business/client services background and my newer technical skills perfectly aligned in the areas of Data Analytics and Quality Assurance. This is especially true in client-facing roles.I achieved my Professional Data Analyst Certification (Python / SQL) from DataCamp in 2023 and promptly began a role as a Test Engineer for a global enterprise QA testing provider. Now in a management role, I focus on combining my business acumen and technical prowess to help my clients improve the quality and performance of their digital products, leading to increased user satisfaction and market success. All in a faster, more scalable and cost-effective manner when compared to traditional QA testing methods.• Human first approach. Always.• Analytical, empathetic, experienced business leader.• Always curious, forever-learner• Relentless, creative problem-solver, obsessed with defining what success looks like first... How else would we know it’s been achieved?• Clear, concise communicator with particular strength in translating complex concepts into easily digestible formats for diverse audiences.• Collaborative, welcoming teammate, both internally and with external partners.• Emphatic storyteller and patient, active listener.• Eternal optimist with an innate ability to possess serenity in the face of brewing conflict.
Listed skills include Integrated Marketing, Advertising, Digital Media, Creative Strategy, and 15 others.
Current workplace
Joshua Klein's current company
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Applause
9 roles
Joshua Klein work experience
A career timeline built from the work history available for this profile.
Test Engineer Ii
Apr 2023 - Mar 2024
Co-Owner, Director Of Operations, Data & Insights
- Partnered with Founder to scale 2-year old bespoke pet care & behavioral consultation company. Achieved 58% revenue growth in first year, 139% by year 5
- Developed dashboards, authored & presented bi-weekly analytics report to CEO, summarizing financial + operational performance against defined KPIs & historical benchmarks
- Performed financial risk-assessment by modeling effects of potential increased rate tiers against historic Customer Churn & Gross Profit Margin benchmarks. Recommendation resulted in 16% YoY net growth
Mar 2016 - Mar 2022
Account Director
- Partnered with senior-level marketing clients to directly impact their broader business objectives, delivering best-in-class social strategy & digital marketing counsel, derived from industry insights & category.
- Collaborated with leaders across Analytics, Insights, Creative, Production, Media, Project Management & Community Management departments to improve & execute client deliverables, process & output, ensuring.
- Fostered trusting, empathetic relationships with external partner agencies, ensuring open dialog & collaboration focused on achieving collective goals
Jun 2014 - Mar 2016
Account Supervisor - Ab Inbev Innovations Account
- United interdisciplinary team of 20+ across 5 partner agencies through the Integrated Marketing & Communications process, supporting the launch of Johnny Appleseed Hard Apple Cider, AB InBev’s 1st new-to-the-world.
- Worked seamlessly with senior clients to translate business goals into strategic solutions that guided all launch campaign communications
Apr 2013 - Apr 2014
Account Supervisor - Budweiser Account
- Led strategy & implementation of Budweiser’s 1st global ad campaign, “Grab Some Buds”, uniting 26 countries under one positioning & visual brand identity for the 1st time in the brand’s 135 year history
- Global sales volume increased 20% (‘11) & 6.3% (‘12)
- US Volume & Share stabilized (‘13) after 25 years of decline
- Budweiser named #38 Milward Brown BrandZ Top 100 Global Brands (‘13), a 14 spot YoY improvement
- Directed development, production, launch & evaluation of “Track Your Buds,” a first-of-its-kind cross-platform app (iOS, Android, WAP, Desktop) leveraging data to tell the story of the Budweiser in your hand
- FWA “Mobile Of The Day” Award (3/21/12)
Jun 2010 - Apr 2013
Account Executive - Espn Account
- Drove creative development and implementation of marketing initiatives, from briefing to launch to evaluation for 10+ ESPN properties; produced 40+ TV spots, radio, print, OOH, websites, games, contests, and digital.
- Managed the groundbreaking, industry-first production of 268 unique, live TV spots over 16 days to launch SportsCenter AM
- Digital integration allowed users to interact with campaign’s spokesperson and directly influence what happened in future live spots
- Spearheaded the campaign development for the re-launch of ESPN.com, ESPN’s #1 marketing priority of 2009; Re-designed ESPN.com successfully launched with its highest traffic total for a single day
- Led the marketing initiatives in support of the launch of ScoreCenter, ESPN’s first iPhone application
- Coordinated integrated marketing campaigns with several departments within ESPN (Creative Services, Programming, Sales, Product Development, Affiliate, ESPN.com, ESPN Mobile, and Public Relations)
Oct 2007 - Apr 2010
Account Executive - Whirlpool + Jenn-Air Accounts
- Assisted in Jenn-Air re-branding/strategic development process culminating in the successful re-launch of the brand
- Monitored and analyzed competitive advertising; presented yearly competitive review to marketing clients
- Managed multiple print and TV productions
- Directed all added value opportunity projects, seamlessly integrating Whirlpool products and proof points into TV content
- Oversaw development of Assistant Account Executive
Jun 2006 - Sep 2007
Assistant Account Executive - Bmw Account
- Managed all broadcast and print traffic for BMW Eastern and Central regions
- Prepared presentations for BMW market co-op meetings
- Responsible for approving all print ads before being trafficked
- Coordinated materials requests with all other BMW regions
- Monitored competitive market activity
Jul 2005 - Jun 2006
Team & coworkers
Colleagues at Applause
Other employees you can reach at applause.com. View company contacts for 1183 employees →
OC
Olga Circel
Colleague at Applause
Sydney, New South Wales, Australia, Australia
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RP
Richard Pompeo
Colleague at Applause
Greater Boston, United States
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BM
Bridget Mcallister
Colleague at Applause
Santa Clara, California, United States, United States
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DM
Devin Magnifico
Colleague at Applause
Phoenix, Arizona, United States, United States
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AS
Anthony Simpson
Colleague at Applause
Santa Clara, California, United States, United States
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KD
Kutalmış Doğan
Colleague at Applause
Türkiye, Turkey
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JF
James Forkey
Colleague at Applause
Upton, Massachusetts, United States, United States
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ND
Nadia Duchemin
Colleague at Applause
Greater Montreal Metropolitan Area, Canada
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LC
Lucas Cai
Colleague at Applause
Shanghai, China, China
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AB
Atishi Bali
Colleague at Applause
Greater Seattle Area, United States, United States
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Olga Circel
Colleague at Applause
Sydney, New South Wales, Australia, Australia
View →
RP
Richard Pompeo
Colleague at Applause
Greater Boston, United States
View →
BM
Bridget Mcallister
Colleague at Applause
Santa Clara, California, United States, United States
View →
DM
Devin Magnifico
Colleague at Applause
Phoenix, Arizona, United States, United States
View →
AS
Anthony Simpson
Colleague at Applause
Santa Clara, California, United States, United States
View →
KD
Kutalmış Doğan
Colleague at Applause
Türkiye, Turkey
View →
JF
James Forkey
Colleague at Applause
Upton, Massachusetts, United States, United States
View →
ND
Nadia Duchemin
Colleague at Applause
Greater Montreal Metropolitan Area, Canada
View →
LC
Lucas Cai
Colleague at Applause
Shanghai, China, China
View →
AB
Atishi Bali
Colleague at Applause
Greater Seattle Area, United States, United States
View →
2 education records
Joshua Klein education
Bachelor'S, Advertising
Bachelor Of Arts (Ba), Advertising
Pennsylvania State - University Park Campus
FAQ
Frequently asked questions about Joshua Klein
Quick answers generated from the profile data available on this page.
What company does Joshua Klein work for?
Joshua Klein works for Applause.
What is Joshua Klein's role at Applause?
Joshua Klein is listed as Digital QA Testing Services Manager / Client Services Expert at Applause.
What is Joshua Klein's email address?
AeroLeads has found 1 work email signal at @applause.com for Joshua Klein at Applause.
Where is Joshua Klein based?
Joshua Klein is based in New York City Metropolitan Area, United States, United States while working with Applause.
What companies has Joshua Klein worked for?
Joshua Klein has worked for Applause, Gold Coast Pet Care Llc, Vaynermedia, Anomaly, and Wieden + Kennedy Ny.
Who are Joshua Klein's colleagues at Applause?
Joshua Klein's colleagues at Applause include Olga Circel, Richard Pompeo, Bridget Mcallister, Devin Magnifico, and Anthony Simpson.
How can I contact Joshua Klein?
You can use AeroLeads to view verified contact signals for Joshua Klein at Applause, including work email, phone, and LinkedIn data when available.
What schools did Joshua Klein attend?
Joshua Klein holds Bachelor'S, Advertising from Penn State University.
What skills is Joshua Klein known for?
Joshua Klein is listed with skills including Integrated Marketing, Advertising, Digital Media, Creative Strategy, Creative Direction, Marketing, Account Management, and Public Relations.
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