Managed plant side product group teams through all phases of new model development from concept design through implementation and post product launch review. Conducted multi departmental product design reviews to ensure product manufacturability and identify quality concern items. Presented periodic evaluations of project development to internal, regional, and global top management. Developed new manufacturing processes and implemented detailed training plans to ensure smooth product launch. Oversaw cross functional team that developed and installed new automated assembly line concept.

Performed research and development for new designs and concepts for blow molder machinery. Maintained up-to-date designs for machinery associated with the distilling, bottling, and packaging of bottled water. Reduced manufacturing costs by developing and coordinating assembly procedures for new designs.

Communicated with customers to ensure their satisfaction and increase customer rapport. Developed interpersonal skills and improved verbal communication and presentation abilities.

Worked with other product engineers to implement design changes on current automotive and connector products. Helped to maintain company database of part numbers, stock counts, material information, etc. Conducted testing on new design changes to determine their effectiveness. Dealt directly with customers and suppliers to resolve “Quality Notifications”.

Coordinated with offices in Shanghai, China and Fort Dodge, Iowa to solve engineering issues. Redesigned products and shipping methods for manufacture at offshore facilities, resulting in more reliable shipment from China as well as reduced post-shipment assembly costs. Supported the sales and marketing team with technical data on products manufactured in domestic and offshore manufacturing facilities. Traveled to Georgia to inspect damage to company products and performed in-depth stress analysis to products at the home office to resolve customer issues. Worked with Quality Assurance to research warranty claims and determine root cause of failures; developed corrective actions to avoid recurrences. Implemented testing procedures to ensure products comply with Canadian and Chinese import/export policies.