Jacob Kormos Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, Us

• Design, implement and configure new Network Infrastructure• Manage and maintain Network devices Routers/Switches/Firewalls/Meraki Wireless • Manage call center environment/Cisco CUCM, UCCX, Calabrio • Troubleshoots basic network service devices, telecommunications, LAN/WAN/WLAN, and security hardware and software.• Manage ticketing system / SNMP Alerts • Assists employees, vendors or other customers by answering questions related to networking procedures and services.

Scottsdale, Az, Us

• Manage and maintain Network devices Routers/Switches/Firewalls • Troubleshoots basic network service devices, telecommunications, LAN/WAN, and security hardware and software.• Manage ticketing system/ Service Now• Assists employees, vendors or other customers by answering questions related to networking procedures and services.

San Diego, Ca, Us

• Manage multiple domain Active Directories/Exchange• Create and manage file permissions • Manage ticketing system/Salesforce • Server builds• Rack and stack new hardware• Manage SonicWall VPN and configuration • Monitor operating systems

Scottsdale, Arizona, Us

• Support users and manage ticketing system • Monitor operating systems • Image and install new computers• Install, configure and deploy new hardware

Phoenix, Az, Us

• Support users and manage ticketing system• Manage and setup new users • Image and install new computers• Manage Active Directory • Install and manage software and printers Ricoh/HP/Brother

• Configured and deployed cisco telephones • Setup Avaya phone system and phones • Imaged and Installed new computers

New York, Ny, Us

• Collected and maintained high balance overdue accounts while providing excellent customer service• Continuously exceeded monthly metrics • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations• Advise customers of necessary actions and strategies for debt repayment.• Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.• Answer customer questions regarding problems with their accounts.• Record information about financial status of customers and status of collection efforts.• Receive payments and post amounts paid to customer accounts.• Negotiate credit extensions when necessary.

Englewood, Co, Us

• Sold Google advertising and managed 50 plus customers a month that were new to the program to provide product knowledge and guidance with the AdWords interface• Hit my revenue goals of $20,000 and 35 activations on a monthly basis

Englewood, Co, Us

• Sold cable, internet, and phone services to new and current customers• Was promoted to the Outbound team to call on future customers because of my knowledge of the services and the ability to multi task through different programs• Since my employment I have been a top rep and over exceeded my quotas for each month placing myself on the platinum charts

• With my product knowledge of the program and skills of our services I trained new employees • I was promoted to the Funds Recovery Department to have customers make up missed drafts and have them send in additional funds for their account • I surpassed my monthly goals on a monthly basis and also was the fastest to collect over a million dollars.

Colorado Springs, Co, Us

• Lead a team of 10 and helped escalated customers with their problems and recovered credit card declines • Handled all reports for our department and reported weekly to my manager

Associate'S Degree Cisco Networking, Cisco Networking

Aas Cisco Networking, Cisco Networking