Jonathan Krintz Email & Phone Number

Lexington Park, Maryland, United States

Patuxent River, Maryland, United States

Patuxent River, Md

• During ops, monitored system and resolved end user issues (Pilot, sensor op, comms)• Interfaces frequently with customer and other contractors to support daily tactical, test and training events• Perform software maintenance on ground segment (baseline switches, Unix/Linux Admin, etc.)• Performs daily, weekly, monthly PMIs on SGI Tezros, Octanes, UltraSPARC2s• Develops, coordinates and implements plans to solve root cause system issues• Maintains and updates scripts for… Show more • During ops, monitored system and resolved end user issues (Pilot, sensor op, comms)• Interfaces frequently with customer and other contractors to support daily tactical, test and training events• Perform software maintenance on ground segment (baseline switches, Unix/Linux Admin, etc.)• Performs daily, weekly, monthly PMIs on SGI Tezros, Octanes, UltraSPARC2s• Develops, coordinates and implements plans to solve root cause system issues• Maintains and updates scripts for pre/post/operational mission Show less

Palmdale, Ca

• Trained new hires on Global Hawk operations• Created new hire documents and procedures to train on Global Hawk Ground Segment • Interfaced with other site leads from different contractors for manning schedule and shelter use/uptime

Palmdale, California

• Performed hardware/software installation and configuration of first of its kind shelter • Performed pre-flight for shelters prior to flights (radio checks, audio checks, link checks, mission data)• Performed post flight operations including data archiving of mission and flight logs and data transfer

Germantown, Md

Podcast and consulting services... Ask me for more info!

Washington D.C. Metro Area

• Lead support specialist for other techs technical issues (software/hardware/network related issues)• Create more efficient workflow practices by creating and editing outdated SOP• Train new CPU technicians for data processing, staging and loading • Ingestion, logging and metadata tagging for incoming evidence

Frederick, Maryland

• Use of in house Case Management System• Respond to customers support requests in person, over the phone, and through email• QA and Support for three different programs and multiple platforms. (PC, Mac, mobile phones, web applications)• Preproduction, production and post-production for a variety of training videos and live webinars • Troubleshooting of hardware components with hardware installations and minimal downtime.• Helped network admin troubleshoot server… Show more • Use of in house Case Management System• Respond to customers support requests in person, over the phone, and through email• QA and Support for three different programs and multiple platforms. (PC, Mac, mobile phones, web applications)• Preproduction, production and post-production for a variety of training videos and live webinars • Troubleshooting of hardware components with hardware installations and minimal downtime.• Helped network admin troubleshoot server failings• Interaction with programmers to quickly resolve issues • Troubleshooting of failed HDD, replacements, reinstallation on client workstation• Testing customer information to verify issues with the program remotely • Use LogMeIn to remotely look at, test, transfer customer programs/information Show less

Derwood, Md

• Audio work on Pro Tools LE and HD systems• Preliminary sound design for a dune buggy arcade game called Thunder Island• Worked a variety of audio sessions ranging from VO to music to foley• Familiarity with workflow software like Perforce• Unreal 3 Engine experience• IT work installing and maintaining network integrity and infrastructure management using PC based and Unix based workstations

• Taught middle school students how to properly handle, operate, and respect video and audio equipment.• Taught editing on non linear systems (Final Cut Pro, Pro Tools HD, iMovie)• Taught aesthetics of film making and modern Hollywood editing rules.• Helped students from every aspect of preproduction to post-production.

• Built Custom workstations from the ground up, for customers as required (installed everything, HW/SW) • Loaded IOS’s from CISCO website onto Routers • Tested Router Hardware & Software• Interfaced with customers via chat, email, and telephone providing technical support to products sold• Troubleshoot Router Configurations • Maintained Company Network & server• Administered DNS, DHCP, WINS, and IIS services• Provided support for File Servers, Print Servers,… Show more • Built Custom workstations from the ground up, for customers as required (installed everything, HW/SW) • Loaded IOS’s from CISCO website onto Routers • Tested Router Hardware & Software• Interfaced with customers via chat, email, and telephone providing technical support to products sold• Troubleshoot Router Configurations • Maintained Company Network & server• Administered DNS, DHCP, WINS, and IIS services• Provided support for File Servers, Print Servers, Anti-Virus and Backup Servers• Provided Helpdesk support workstations running Windows XP• Managed firewall & router security Show less

Electronic Media And Film, Film

Media Coursework • Intro to Film • Screenwriting • Broadcast & Film Writing • Audio Production I & II • Sound in Media • Sync and Sound.

Media Studies, Networking Technology

IT Coursework: • Microsoft Windows XP Professional • Microsoft Windows Server 2000 • CISCO Router Config & Mgmt 1,2, & 3 • CISCO.