Santosh Kumar Jha Email & Phone Number

I am an accomplished professional delivering nearly 2 decades of career success in solving complex technology problems through distributed, cross-functional teams via cost optimization, robotic process automation and operational excellence. My dexterity lies in Deep Generative Neural Network Models based on Vision, Speech, Text and Images to integrate multiple modalities to provide a seamless user experience for Multi-Model Conversational Agent; ability to solve complex problems in the field of AI and conversational agents. Demonstrated excellence in planning & execution of organization’s overall customer experience goals and delivering a seamless customer experience across all stages & touchpoints in a customer journey. Over the time, I have proved my excellence in turning around business; enhanced the value of operating business units through technology transferability & integration from different industries, process improvements & best practice implementation.