Jennifer Kuhs Email & Phone Number

Schaumburg, Illinois, Us

Schaumburg, Illinois, Us

Schaumburg, Illinois, Us

Chicago, Illinois, Us

As Product Director for Talent Stream Recruit, I work with our software engineering teams to make changes to CareerBuilder's Applicant Tracking System offering. These changes include bug fixes, enhancements, and adding new features and functionality. In preparation for this work, I interact with our user research and UX teams during the discovery process. I am responsible for writing user stories, testing changes and creating documentation related to the changes we make. We follow an Agile Scrum methodology, working in two week sprint cycles, and utilize JIRA for management of work.

Chicago, Illinois, Us

I managed the entire custom build for our largest client (a global staffing and recruiting company), which included seven custom career sites for various divisions of their company. I worked with the agile software engineering teams on daily basis through the Scrum process to scope work, define requirements, create user stories, test changes, and troubleshoot issues. I collaborated with engineering lead and manager to ensure that proper monitoring and alarms were in place, and reviewed our automated testing practices. I worked with the client on a daily basis to communicate progress, negotiate timelines and scope, and gather requirements. I demoed new sites and functionality to the client on a regular basis, making suggestions to them about enhancements or changes we'd recommend based on our own user research, and getting their feedback on changes that need to be made. I worked with integration teams on both sides (CareerBuilder and client) to ensure that data was coming in and going out accurately and on time. I coordinated with our customer care team to set up support processes for the client, created a knowledge base from which inquiries could be answered, and created new user stories based on inquiries.

Chicago, Illinois, Us

In this role, I managed two teams of software engineers that acted as the first-line response to site issues within CareerBuilder's Site Technology group. I provided guidance on triaging and investigating the issues coming in, and I also work with other teams (other Site Technology teams, Product, Customer Care, and Sales) to refine our processes and communicate the volume and types of issues we are seeing. I interfaced with clients experiencing these issues as well, in order to gather additional information and/or communicate where we are in the investigation of the problem.

Chicago, Illinois, Us

As a Product Manager, I was responsible for gathering feedback from clients, sales reps and customer care and using that information to make decisions about how the product should develop. I worked with our software development teams to understand the possibilities, limitations, and trade-offs involved in changes and projects that I proposed, and I worked with sales and customer care to ensure that our clients got up-to-date and accurate information about the functionality my product offered. I managed CareerBuilder's Resume Database (RDB), RDB Web Service and RDB DataStore products.

Chicago, Illinois, Us

As a Product Development Manager, I worked with the business development team to roadmap future projects and learn about market problems and needs. I scoped and manage projects, communicating with developers, business development, and other stakeholders along the way. I was responsible for obtaining metrics the business can use to make decisions. I worked to ensure that the Scrum process was followed according to company and department standards. I regularly participated in usability testing and other feedback forums to gain insight into how products were utilized by job seekers and job posters.

Chicago, Illinois, Us

As a Talent Strategist, I carried out Source & Screen engagement strategies for CareerBuilder/Personified clients. Some of the tasks that I performed included sourcing candidates through job boards, social media, resume databases, and passive sourcing methods; viasually and phone screening candidates; communicating with clients about the progress of the project.As a Project Manager on Personified's Franchise team, I developed and managed the strategies we use to find new franchisees for our clients.

Chicago, Illinois, Us

I support Personified employees with regards to fulfillment, site training, support, and account setup.

Chicago, Illinois, Us

Chicago, Illinois, Us