Jeremy Acker Email and Phone Number

• Leads FP&A, Treasury, Commissions, Pricing and Quote-to-Cash teams• Oversaw financial restructuring process as it relates to financial reporting oversight, cash flow management, collaboration with legal and executive teams regarding creditors, claim monitoring and recording the impacts upon emergence on our consolidated financial statements, as well as the monthly and quarterly reporting to the US Trustee during Chapter 11 bankruptcy • Led the company effort on re-pricing initiative to accelerate sales growth and reduce vendor costs• Designed and led efforts around the company’s product catalog, including redesign of product report rollups and identification of antiquated product sets needing to be sunset• Named Officer of US legal entities and Director of all foreign legal entities

• Key leader in sales transactions, including deal structuring, managing accounting and reporting of asset and equity sale transactions:• May 2022 – sale of network assets of the company, including INAP Japan, to Unitas Global via asset purchase agreement• September 2022 – sale of colocation assets of the company to Evocative Global via asset purchase agreement• Rebuilt the Commissions team to streamline, improve accuracy, and shorten the commission payment cycle• Designed and published C-Suite operational metrics dashboards with 10+ unique data sources aimed to provide a single source of truth on customer installations, quote to cash, sales and churn• Rebuilt the Billing department by recognizing high-performing but under-utilized member to lead the new team• Oversaw Accounts Receivables team with a 30% YoY reduction in DSO

• Taught and worked with members of the FP&A team on creating new expense and revenue models aimed at providing Executive Leadership views for purposes of short and medium range planning• Designed and built automated expense models providing clarity into the company’s largest expenses for Executive Leadership • Led company wide effort to identify and reduce expenses, leading to an annualized savings of $11M• Led the Global Travel Program serving as a Subject Matter Expert to identify and drive cost reduction, supplier consolidation, process efficiencies, risk mitigation, standardization, reporting and compliance• Managed the global real estate portfolio consisting of 42 locations across 26 countries; a multinational team of regional managers and a $30M annual budget• Played a lead role in the site selection, financial analysis and contract negotiation for a planned 10-year lease to accommodate ~600 employees and company’s HQ2• Simultaneously managed the Sourcing & Procurement team responsible for $5M in annual savings

• Created a centralized global Sourcing & Procurement department responsible for obtaining good and services at optimum rates and commercial terms• Hired, mentored, and managed global Sourcing & Procurement staff; defined and implemented processes, system requirements and approval workflows• Appointed finance lead for enterprise-wide effort to replace internal financial system, coordinating intra-department requirements and providing updates to Executive Leadership• Simultaneously managed the international team responsible for management of the company's single largest revenue stream

• Managed international team of 13 business and financial analysts responsible for the generation and maintenance of the company's single largest revenue stream• Executed process improvement initiatives via automation and organizational restructuring to increase efficiency• Designed and implemented a forecasting model for recurring software maintenance revenue• Assisted with the design and creation of key performance indicators (KPIs)’s and service level agreements (SLA’s) for international Financial Shared Services Center• Participated in several cross departmental projects aimed at improving back office systems and procedures• Contributing member in the Employee Engagement Council & Finance Charitable Events Committee

• Collaborated in creation of the annual Board of Directions budget presentation• Managed corporate benchmarking study against industry and like-sized peer companies • Developed executive-level reporting package in Tableau to provide insight into emerging products and markets• Identified and eliminated manual reporting and sharing of data across departments to improve collaboration • Gathered requirements for automated collection and sharing of corporate data for internal Business Intelligence

• Led a team of five Financial Analysts responsible for a contract to cash process of a $120M+ base• Supervised revenue recognition, billing, cash application, collection, and account reconciliation• Played critical role in the monthly/quarterly/annual close process within a 5 day close schedule• Led post-acquisition migration effort of financial applications • Created and designed dashboards and reporting to allow for enhanced analysis of Revenue, Churn, and AR• Designed business processes and requirements system-to-system enhancements that facilitated improved data flow with increased speed, accuracy, and cost savings• Closely collaborated with legal and sales teams to ensure custom contract terms were compliant with the business managed quarterly executive and corporate external reporting requirements• Served as a main POC for both internal and external audit groups for various audits including SOX, ISO, and SEC

• Fulfilled a role of a departmental SME on PeopleSoft Financial management, Siebel, Oracle BI, data mining and reporting• Served as a companywide resource for advanced reporting and data collection across different product lines• Coordinated a group of review client contracts for accuracy and completeness in a post-acquisition effort to recover revenue and prepare for monthly close process automation• Assisted with due diligence for potential acquisitions

• Held overall responsibility for the data collection, analysis, and presentation of key internal metrics• Made valuable contribution to the creation of departmental ISO 9000 process flows, documentation, and document management• Served as a department SME on Siebel, data mining and reporting• Provided companywide support in advanced data collection and reporting across various product lines

• Supervised, guided, and motivated the staff of six financial analysts • Observed implementation of client contracts, billing, and revenue recognition for a client base of $20M+ annual revenue• Determined key performance indicators for the group• Tracked and implemented reporting tools for the metrics for all analysts

• Led projects with a focus on internal process improvement and corporate revenue recovery• Managed and motivated the staff of six financial analysts responsible for resolving client billing and credit issues• Determined key performance indicators for the group; tracked and implemented reporting tools for those metrics• Oversaw periodic system audits and assisted in escalated complex issues resolution• Supervised creation of a Departmental Business Continuity and Disaster Recovery Plan

• Evaluated loan requests and aided in the decision making processes• Performed the entire close process of approved mortgage loan applications• Made sales call visits to businesses in an attempt to acquire new clients • Determined and actively pursued potential mortgage loan applicants• Interacted with customers on a daily basis performing routine loan operations