Jamie Allen

Jamie Allen Email and Phone Number

Site Reliability Engineering Executive | Ex-Facebook | Ex-Starbucks @ EPAM Systems
Jamie Allen's Location
Greater Seattle Area, United States, United States
About Jamie Allen

Strategic transformation leader driving the world’s most renowned digital global experiences. An accomplished manager, mentor, and coach with outstanding leadership skills, reputable for creating and implementing exceptional SaaS platform initiatives. Known specifically for building and leading globally-distributed, cross-disciplinary teams for large organizations such as Facebook and Starbucks, as well as programming language and distributed systems expertise. Excels at bringing new ideas and leveraging new, cutting-edge technologies and encouraging teams to expand their creativity and technical skillsets.FORTUNE 500 SOFTWARE DEVELOPMENT AND RESILIENCE LEADER: Diverse career path that has included all aspects of software development and delivery, including owning strategy and planning, innovation, time to adoption, and driving better business outcomes.SITE RELIABILITY ENGINEERING LEADER: Managed and led multiple Fortune 1000 organizations in their adoption of SRE processes, including strategy, governance, cost optimization, scalability, and resilience in organizations operating millions of hosts and massive scale; author of Site Reliability Engineering Leadership blog.TRANSFORMATION LEADER OF THE WORLD'S MOST POPULAR DIGITAL REWARDS PLATFORM: Software development executive for Starbucks’ Rewards and Mobile Order/Pay systems using microservices, leading the program from inception, building the teams and creating the product-led software development process from scratch.PROGRAMMING LANGUAGES, DATA PLATFORMS, AND DISTRIBUTED SYSTEMS EXPERT: Global head of consulting for Lightbend, creators of the Scala programming language and Akka concurrency toolkit; author of Effective Akka (O'Reilly Media), co-author of Reactive Design Patterns (Manning). Online Spark training creator for IBM (cognitiveclass.ai)SELECTED ACHIEVEMENTS:* Lauded for “flawless delivery” of Starbucks Rewards by CTO and creating the unique product-led and auditable Software Development Lifecycle* Managed SRE group responsible for containerization and orchestration platform of millions of production hosts in global data centers, as well as exabytes of block data* Created SRE implementation strategies for multiple Fortune 100 corporations* Led global certification program that increased AWS certifications by 5,000 in 3 years* Led technical validations in attainment of AWS Premier Tier partnership status and Strategic Collaboration Agreement

Jamie Allen's Current Company Details
EPAM Systems

Epam Systems

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Site Reliability Engineering Executive | Ex-Facebook | Ex-Starbucks
Jamie Allen Work Experience Details
  • Epam Systems
    Chief Technologist, Aws And Site Reliability Engineering
    Epam Systems Aug 2021 - Present
    Newtown, Pa, Us
    Chief Technologist, AWS – Leader of cloud architecture for AWS and Site Reliability Engineering solutions and capabilities for EPAM’s clients, delivered best of breed strategic microservice modernization and migration solutions, cloud strategy, enablement, and attainment of EPAM’s Premier tier AWS partnership status. Managed cost optimization effort for Fortune 50 company that reduced cloud spend by tens of millions of dollars annually using cold storage, ARM-based compute, and workload-sizing techniques. Led effort to validate EPAM’s AWS expertise and achieved over 5,000 net new certifications. Responsible for all strategic AWS and SRE presales efforts, and delivery of EPAM’s largest and most important AWS projects.Global SRE Leader – Globally managed, innovated, and created strategies, methodologies, and standards for helping clients drive improvements in resilience, scalability, and latency of their services. Built industry-leading SRE strategy for reliability and scalability to help large clients measurably reduce time spent on operations by up to 89%, supporting a blameless culture, and reducing Mean Time to Repair by 31%.
  • Epam Systems
    Chief Technologist, Aws
    Epam Systems Dec 2019 - Present
    Newtown, Pa, Us
  • University Of Pittsburgh
    Pitt Alumni Association Alumni Board Member
    University Of Pittsburgh Jan 2021 - Jun 2024
    Pittsburgh, Pa, Us
  • Facebook
    Engineering Leader, Production Engineering
    Facebook Apr 2018 - May 2019
    Group Leader, Production Engineering – Built and supported SRE teams in Core Systems platform group for containerization/orchestration teams responsible for deployments and data shard management across millions of hosts and exabytes of data globally. Developed mission-driven outage strategy, issue resolution/mitigation, reporting and status tracking, increasing internal user engagement by 70%. Increased legacy system adherence to Core Systems Production Readiness Review requirements by 30%, resulting in 15% less incidents in subsequent quarters. Led Facebook’s shared infrastructure outage review, reviewing selected outage reports, ensuring sufficient quality, and facilitating weekly discussions with stakeholders.
  • Starbucks
    Director Of Engineering
    Starbucks Sep 2016 - Dec 2017
    Seattle, Wa, Us
    Director of Engineering, Unified Commerce Platform – Engineering executive leader for the complete reimplementation of Starbucks Rewards and Mobile Order and Pay back-end systems over AWS with a an annual budget of tens of millions of dollars, strategically transforming these mission-critical world-class programs and directly contributing to the growth of the company from $21 billion to over $35 billion since 2016, as well as enabling business sustainability during the COVID pandemic crisis. Recognized by the Starbucks CTO as having led a "flawless launch" and having created "the new standard" for software delivery, delivered on time and under budget despite joining the project when it was 4 months behind and millions of dollars already spent.Starbucks SDLC Creator – Designed and implemented the entire auditable product-led SDLC engineering process for the project, from requirements definition through delivery sign-off. The microservice delivery process incorporated Domain-Driven Design, Event Storming, Behavior-Driven Design, Immutable Deployments, Infrastructure as Code, and Security by Design. Compliant with SOC 2 Type 2 and PCI DSS v3.1. Used CAIQ to validate platform’s security readiness in advance of deployment.Global Team Leader – Built a globally-distributed team to 70+ engineers and managers, leading 13 distributed development groups and three major work streams concurrently, and led recruitment for the program. Team members were located in USA, Colombia, Uruguay, UK, and Austria. Built Starbucks’ offshoring strategy and implementation from inception.
  • Lightbend, Inc.
    Senior Director Of Global Solutions Architects
    Lightbend, Inc. Apr 2012 - Sep 2016
    An early employee of the startup behind Scala, Akka, and Play Framework, Jamie hired and built a new team of dedicated strategic solutions architects around the world, to grow startup’s customer base and brand into enterprise-wide accounts, heading recruitment/sourcing for all hires. He led proof of concept and pilot efforts at large-scale enterprise organizations around the world to ensure the success of the projects and convert them into long-term customers, accountability and status tracking, resolving issues, as well as opportunity management, building trust with the executive and leadership teams of customer organizations to maximize accountability and delivery of business value.Previously, as Senior Director of Global Services, Jamie was responsible for managing and growing a distributed team of passionate and mission-driven consultants/trainers, enabling customers to build Reactive applications using Typesafe's technologies, including computer science-focused brands such as the Scala programming language, the Akka toolkit and the Play framework and Apache Spark. He managed the team's operational vision, control and impact of consulting and training business units, including revenue, margin and resource utilization. Jamie also led all technical account management, establishing new markets, tracking progress and measuring impact for engagements to ensure client satisfaction around the world. He provided technical evangelism of the Typesafe/Lightbend Reactive Platform to inspire passionate engineers and leadership teams with our vision. And he created mission-driven pre-sales, services marketing, consulting and training partner certification and enablement.

Jamie Allen Skills

Scala Java Distributed Systems Enterprise Software Scalability Akka Public Speaking Software Development Linux Cloud Computing Software Engineering Strategic Planning Management Project Management Strategy Leadership Integration It Strategy Pre Sales Sales International Sales Enterprise Enterprise Architecture Agile Methodologies Sdlc Solution Architecture Big Data Big Data Analytics It Management Team Leadership Distributed Team Management Distributed Applications Software En Devops

Jamie Allen Education Details

  • University Of Pittsburgh
    University Of Pittsburgh
    Information Science/Studies

Frequently Asked Questions about Jamie Allen

What company does Jamie Allen work for?

Jamie Allen works for Epam Systems

What is Jamie Allen's role at the current company?

Jamie Allen's current role is Site Reliability Engineering Executive | Ex-Facebook | Ex-Starbucks.

What is Jamie Allen's email address?

Jamie Allen's email address is ja****@****res.com

What is Jamie Allen's direct phone number?

Jamie Allen's direct phone number is +161073*****

What schools did Jamie Allen attend?

Jamie Allen attended University Of Pittsburgh.

What are some of Jamie Allen's interests?

Jamie Allen has interest in Simple (Company), Scala, Sv Angel, Poverty Alleviation, Ron Paul.

What skills is Jamie Allen known for?

Jamie Allen has skills like Scala, Java, Distributed Systems, Enterprise Software, Scalability, Akka, Public Speaking, Software Development, Linux, Cloud Computing, Software Engineering, Strategic Planning.

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