Jason Landfried Email & Phone Number

Collinsville, IL

Support and sustain Air Force Cyber Vulnerability Assessment/Hunter (CVAH) Weapon System.Maintain smooth operation of multi-user computer systems, coordinating with network engineers.Monitor and manage system resources (CPU usage, disk usage, response times) for optimal efficiency.Developed and maintained a Windows 10 virtual machine gold image to ensure.

Maintained a high-level security clearance, ensuring the confidentiality and integrity of sensitive intelligence information.Evaluates the suitability of essential military equipment to align with mission requirements, ensuring optimal functionality. Provides critical intelligence support to military operations, contributing to mission success by.

Directly support Active Duty CPTs with on-site configuration and maintenance of missionequipmentMaintain physical workstations and virtual environment for Air Force cyber weapon systemsprogram.Perform system security, health checks, and preventive maintenance for all platforms.Receive/resolve trouble tickets according to SLA time frames.

Acted as the liaison between the National Geospatial Agency (NGA) and users, facilitating communication and data exchange to meet operational needs effectively.Diagnosed and resolved geospatial system issues promptly, minimizing downtime and ensuring the uninterrupted flow of critical geospatial information. Provided critical technical support for map data.

administered a VMware thin client environment, overseeing configuration, performance optimization, and user support for a seamless computing experiencePlayed an integral role in facilitating the transition of office-based users to remote work setups, ensuring the seamless integration of technologies and processes, enabling uninterrupted productivity and.

Efficiently handled user calls, logging relevant information into the ticketing system for issue resolution.Identified and resolved user system issues by analyzing symptoms and addressing underlying problems.Effectively managed user accounts, including password resets, updates, and user information changes, as well as computer accounts within Active.