Joseph Lao Email & Phone Number

Falls Church, Va, Us

Falls Church, Va, Us

Vienna, Virginia, Us

New York, Ny, Us

Reduced costs for Verizon, Comcast, and Charter Communications by $5-15M YoY as primary technical consultant and direct point of contact for UiPath software, collaborating with the C-suite and internal product/engineering teams.Developed technical support plans and weekly cadences for reviewing the Automation CoE's UiPath platform adoption, escalating high-impact cases to Senior Engineering, and directly troubleshooting .NET applications.Scaled an automation program to 20,000 users, including 100+ backend and customer-specific applications across 10+ organizations for Verizon Enterprise Solutions.

New Taipei City , Taiwan, Tw

Received Technical Training on Network Attached Storage Hardware and over 160 Software applications and its’ relationship to Disaster Recovery, Business File Server, Storage for VMware and Hyper-V, File Sync, Remote Server Management, Cloud and Hybrid-Cloud environments, Network Security and Surveillance.Granular knowledge with software services like storage monitoring and volume control, RAID, user and group permissions and accessibility, data encryption at rest and in transit, integration with Active Directory services including Azure, AWS and G-Suite, and multi-backup environments. Trained on Distinguishing the technical performance and scalability differences of over 30 different NAS models. including random 4k Read/Write IOPS, RAM, PCIe capabilities, CPU, and drive expansion variations. Conducted webinar presentations to our enterprise partners, requiring extremely granular knowledge of Synology’s software applications and functions.

Managed business development for small to medium corporate clients and executives for T-Mobile through prospecting, direct sales and public relations. Actively engaged in recruitment and interviewing processes through digital pipelines such as HireVue, Zoom and Skype as well as direct interviews within a 3 round recruitment format.Generated over 1000+ small to mid-market business accounts through face to face relationship building, and effective CRM system management in the Dallas/Fort Worth region. Regulated full lifecycle of new account manager development. Responsibilities included Client Relations Management systems training, direct marketing and sales techniques.Created the business’s interviewing process, and managed and tracked all incoming resumes and recruitment process