John Laskaratos, Mba Email & Phone Number

South Forida

Sunny Isles Beach, Fl

Incorporating the expertise gained, I continuously develop high-performance, cross-functional teams to deliver top-notch customer service, maintenance, cleanliness, and safety. As part of my multifaceted role, I establish performance improvement processes and track team performance.The following are a few examples of the crucial contributions I’ve made thus far:• Pioneered new department based on established policies and procedures• Spearheaded the merging of Food &Beverage and Pool & Beach departments focusing on standardized policies, trainings, accuracy, and service.

Fort Lauderdale, Florida, United States

I steered key operations, including driving new membership sales and personal training, and having member volume in the top 20 out of 700+ clubs across the U.S. and Canada. I trained and developed the Operations Manager while administrating entire facility operations.• I personally assembled a multidisciplinary team of 20+ professionals.• Promoted to Member Service Manager tasked with addressing clients’ recurring issues/ complaints.• Slashed operational expenses and skyrocketed profitability through lucrative price negotiations with vendors/suppliers.• Facilitated all operations and opening phases across multiple locations during post COVID-19 period.

Sunny Isles Beach, Fl

Since the start of my tenure, I managed pool and beach operations to continuously surpass department and organizational milestones. I supported Board of Directors by devising and implementing new SOPs, leading personnel leadership training, and initiating a nearby pool and beach competitor analysis to influence future development plans.• Successfully reduced employee labor by 15%, saving more than $30k.• Oversaw the annual budget of over $500k and implemented extensive, long -term new hire training manual.

Sunny Isles Beach, Fl

In this role, I performed Human Resources Generalist/Accounts Payable functions to support 100+ full-time staff residential operation, while steering the pool and beach operations. Maintained updated personnel and I-9 files, ensuring full data integrity. • Provided impeccable support with the new hire orientation and employee recognition programs.• Orchestrated and launched club events with a keen focus on elevating overall customer satisfaction.

Master Of Business Administration (M.B.A.), Concentration In Human Resources, G.P.A. 3.83 (Sigma Beta Delta)

Bachelor’S Degree, Business Management And Human Resource Management, G.P.A. - 3,5 (Cum Laude)