Juan Laso Chenut

Juan Laso Chenut Email and Phone Number

Transport & Logistics - Customer Care @ Georgette
Juan Laso Chenut's Location
Liège, Walloon Region, Belgium, Belgium
About Juan Laso Chenut

Juan Laso Chenut is a Transport & Logistics - Customer Care at Georgette. He possess expertise in gestion de la logistique, service client, logistics, satisfaction du client, reporting financier and 8 more skills. He is proficient in French. Colleagues describe him as "It was a joy having Juan as part of my team. Juan really listens and understands the Client and end Customer’s needs. He is thorough and thoughtful, and displays a willingness to learn and bring everyone else on board with ways to improve and make processes more efficient. Juan’s detail oriented personality, enables him to build processes that are repeatable and sustainable; as well as making sure that everyone is well trained and understands what is required from them. His empathetic nature, calm and steady energy make him a wonderful team lead. The dedication, understanding and loyalty to a Client’s brand, make him an exceptional Brand ambassador – especially when dealing with end customers. I have no doubt that he will succeed wherever he goes and whatever he chooses to do and I wish him well in all his future challenges. " and "I had the pleasure of working with Juan during his time at PFSweb. He worked on the PANDORA eSTORE account, where he played a key role in creating a professional and engaged Customer Care Center for PANDORA. Juan was dedicated and passionate about his job, he understood in detail the complexities of our logistical eCommerce set up, and I could alway rely on him for anwers and direction. I would not hesistate in recommending Juan, as his proactive attitude, professionalism, dedication, and not to mention his friendly disposition is an asset to any company. "

Juan Laso Chenut's Current Company Details
Georgette

Georgette

View
Transport & Logistics - Customer Care
Website:
georgette.bio
Employees:
4
Juan Laso Chenut Work Experience Details
  • Georgette
    Gérant
    Georgette May 2024 - Present
    Liège, Région Wallonne, Belgique
  • Nos Racines - De Bouche À Oreille Asbl
    Responsable De Magasin
    Nos Racines - De Bouche À Oreille Asbl Jan 2020 - May 2024
    Herve, Région Wallonne, Belgique
    Gestion d’équipe (recrutement, intégration, formation). Gestion commerciale, administrative et financière. Animation commerciale. Sélection des produits, commandes, relations fournisseurs. Organisation des enlèvements. Gestion des locaux. Mise en place des procédures. Personne responsable auprès de l’AFSCA et de Certysis. Suivi du chiffre d’affaires. Représentant du projet auprès de tiers (Collectif 5C, RATAV...)
  • Nos Racines - De Bouche À Oreille Ngo
    Store Manager
    Nos Racines - De Bouche À Oreille Ngo Apr 2017 - Dec 2019
    Liège
    Commercialisation des produits en circuits courts auprès de particuliers via un magasin physique et une boutique en ligne. Sélection des produits, commandes, relations fournisseurs. Gestion de stocks, optimisation de la perte, contrôle qualité. Planification du transport (enlèvements et livraisons). Intégration informatique des produits dans la plateforme de vente en ligne et à la caisse. Gestion et accompagnement d’équipe. Contrôle et validation de la facturation hebdomadaire.
  • Ikea Group
    Business Area Manager - Logistique Inflow
    Ikea Group Sep 2016 - Feb 2017
    Région De Liège, Belgique
    Guarantee an efficient goods flow process in the storeSecure the quality of products, merchandising, stock accuracy and customer shopping experience in the store.Contribute to the lowest possible costs by addressing root causes and taking actions to correct inefficiencies and find better ways of working.
  • Pfsweb
    Customer Service Coordinator
    Pfsweb Nov 2015 - Aug 2016
    Grâce - Hollogne
    Ensure premium brand experience to consumers (Pandora). Investigate and resolve customer escalations. Find adequate resolution and compensation for unusual cases. Procedures, business rules and compensation scale update and reporting.
  • Pfsweb Europe
    Business Analyst
    Pfsweb Europe Nov 2014 - Oct 2015
    Grace-Hollogne
    Operational and financial management for an e-commerce account (Pandora). Stock management. Analysis, assistance and follow-up of operational issues. Reporting and analysis of various business key metrics. Weekly invoicing control and validation.
  • Pfsweb Europe
    Customer Care Representative
    Pfsweb Europe Jun 2013 - Oct 2014
    Région De Liège, Belgique
    E-commerce customer's orders handling. Reply to customers questions or possible problems concerning the products and services. European customers files follow up within the standard level agreed times and in conformance with the client requirements.
  • Tnt Airways
    Tayas Ramp Coordinator
    Tnt Airways Sep 2010 - Aug 2012
    Région De Liège , Belgique
    Daily air ramp operations coordination in accordance with legal regulations. Team planning and Human resources management. Standard Operating Procedures creation and follow up. Commercial approach B to B.
  • Tnt Airways
    Tayas Ramp Supervisor
    Tnt Airways Apr 2007 - Aug 2010
    Liège Area, Belgium
    Supervision of air side operational activities. Load-plan elaboration. Team planning, coaching and management. Administrative follow-up.
  • American Airlines
    Representative Premium Services
    American Airlines May 2006 - Apr 2007
    Région De Paris , France
    Provide superior hospitality to corporate accounts and premium travelers. Perform domestic and international ticketing functions. Manage guest needs during off-schedule operations, including reroute travel itineraries.
  • Polar Air Cargo
    Station Representative
    Polar Air Cargo Aug 2003 - Oct 2004
    Liège Area, Belgium
    Aircraft offloading and loading supervision. Load-plan elaboration. Pallet build up control. Cargo capacity optimization and management. Administrative follow up.

Juan Laso Chenut Skills

Gestion De La Logistique Service Client Logistics Satisfaction Du Client Reporting Financier Change Management Gestion De Projet Management Microsoft Office Anglais Microsoft Excel Gestion De Compte Transport

Juan Laso Chenut Education Details

Frequently Asked Questions about Juan Laso Chenut

What company does Juan Laso Chenut work for?

Juan Laso Chenut works for Georgette

What is Juan Laso Chenut's role at the current company?

Juan Laso Chenut's current role is Transport & Logistics - Customer Care.

What schools did Juan Laso Chenut attend?

Juan Laso Chenut attended Universidad Tecnolólogica Equinoccial, Afs-Usa, The British Council.

What are some of Juan Laso Chenut's interests?

Juan Laso Chenut has interest in Children, Civil Rights And Social Action, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.

What skills is Juan Laso Chenut known for?

Juan Laso Chenut has skills like Gestion De La Logistique, Service Client, Logistics, Satisfaction Du Client, Reporting Financier, Change Management, Gestion De Projet, Management, Microsoft Office, Anglais, Microsoft Excel, Gestion De Compte.

Who are Juan Laso Chenut's colleagues?

Juan Laso Chenut's colleagues are David Alessandro, Vlada Septelici, Chris Gillard.

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