Juan Laso Chenut is a Transport & Logistics - Customer Care at Georgette. He possess expertise in gestion de la logistique, service client, logistics, satisfaction du client, reporting financier and 8 more skills. He is proficient in French. Colleagues describe him as "It was a joy having Juan as part of my team. Juan really listens and understands the Client and end Customer’s needs. He is thorough and thoughtful, and displays a willingness to learn and bring everyone else on board with ways to improve and make processes more efficient. Juan’s detail oriented personality, enables him to build processes that are repeatable and sustainable; as well as making sure that everyone is well trained and understands what is required from them. His empathetic nature, calm and steady energy make him a wonderful team lead. The dedication, understanding and loyalty to a Client’s brand, make him an exceptional Brand ambassador – especially when dealing with end customers. I have no doubt that he will succeed wherever he goes and whatever he chooses to do and I wish him well in all his future challenges. " and "I had the pleasure of working with Juan during his time at PFSweb. He worked on the PANDORA eSTORE account, where he played a key role in creating a professional and engaged Customer Care Center for PANDORA. Juan was dedicated and passionate about his job, he understood in detail the complexities of our logistical eCommerce set up, and I could alway rely on him for anwers and direction. I would not hesistate in recommending Juan, as his proactive attitude, professionalism, dedication, and not to mention his friendly disposition is an asset to any company. "
-
GérantGeorgette May 2024 - PresentLiège, Région Wallonne, Belgique -
Responsable De MagasinNos Racines - De Bouche À Oreille Asbl Jan 2020 - May 2024Herve, Région Wallonne, BelgiqueGestion d’équipe (recrutement, intégration, formation). Gestion commerciale, administrative et financière. Animation commerciale. Sélection des produits, commandes, relations fournisseurs. Organisation des enlèvements. Gestion des locaux. Mise en place des procédures. Personne responsable auprès de l’AFSCA et de Certysis. Suivi du chiffre d’affaires. Représentant du projet auprès de tiers (Collectif 5C, RATAV...)
-
Store ManagerNos Racines - De Bouche À Oreille Ngo Apr 2017 - Dec 2019LiègeCommercialisation des produits en circuits courts auprès de particuliers via un magasin physique et une boutique en ligne. Sélection des produits, commandes, relations fournisseurs. Gestion de stocks, optimisation de la perte, contrôle qualité. Planification du transport (enlèvements et livraisons). Intégration informatique des produits dans la plateforme de vente en ligne et à la caisse. Gestion et accompagnement d’équipe. Contrôle et validation de la facturation hebdomadaire.
-
Business Area Manager - Logistique InflowIkea Group Sep 2016 - Feb 2017Région De Liège, BelgiqueGuarantee an efficient goods flow process in the storeSecure the quality of products, merchandising, stock accuracy and customer shopping experience in the store.Contribute to the lowest possible costs by addressing root causes and taking actions to correct inefficiencies and find better ways of working. -
Customer Service CoordinatorPfsweb Nov 2015 - Aug 2016Grâce - HollogneEnsure premium brand experience to consumers (Pandora). Investigate and resolve customer escalations. Find adequate resolution and compensation for unusual cases. Procedures, business rules and compensation scale update and reporting. -
Business AnalystPfsweb Europe Nov 2014 - Oct 2015Grace-HollogneOperational and financial management for an e-commerce account (Pandora). Stock management. Analysis, assistance and follow-up of operational issues. Reporting and analysis of various business key metrics. Weekly invoicing control and validation. -
Customer Care RepresentativePfsweb Europe Jun 2013 - Oct 2014Région De Liège, BelgiqueE-commerce customer's orders handling. Reply to customers questions or possible problems concerning the products and services. European customers files follow up within the standard level agreed times and in conformance with the client requirements. -
Tayas Ramp CoordinatorTnt Airways Sep 2010 - Aug 2012Région De Liège , BelgiqueDaily air ramp operations coordination in accordance with legal regulations. Team planning and Human resources management. Standard Operating Procedures creation and follow up. Commercial approach B to B. -
Tayas Ramp SupervisorTnt Airways Apr 2007 - Aug 2010Liège Area, BelgiumSupervision of air side operational activities. Load-plan elaboration. Team planning, coaching and management. Administrative follow-up. -
Representative Premium ServicesAmerican Airlines May 2006 - Apr 2007Région De Paris , FranceProvide superior hospitality to corporate accounts and premium travelers. Perform domestic and international ticketing functions. Manage guest needs during off-schedule operations, including reroute travel itineraries. -
Station RepresentativePolar Air Cargo Aug 2003 - Oct 2004Liège Area, BelgiumAircraft offloading and loading supervision. Load-plan elaboration. Pallet build up control. Cargo capacity optimization and management. Administrative follow up.
Juan Laso Chenut Skills
Juan Laso Chenut Education Details
-
Business Administration And Management, General -
The British CouncilEnglish Language And Literature/Letters
Frequently Asked Questions about Juan Laso Chenut
What company does Juan Laso Chenut work for?
Juan Laso Chenut works for Georgette
What is Juan Laso Chenut's role at the current company?
Juan Laso Chenut's current role is Transport & Logistics - Customer Care.
What schools did Juan Laso Chenut attend?
Juan Laso Chenut attended Universidad Tecnolólogica Equinoccial, Afs-Usa, The British Council.
What are some of Juan Laso Chenut's interests?
Juan Laso Chenut has interest in Children, Civil Rights And Social Action, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.
What skills is Juan Laso Chenut known for?
Juan Laso Chenut has skills like Gestion De La Logistique, Service Client, Logistics, Satisfaction Du Client, Reporting Financier, Change Management, Gestion De Projet, Management, Microsoft Office, Anglais, Microsoft Excel, Gestion De Compte.
Who are Juan Laso Chenut's colleagues?
Juan Laso Chenut's colleagues are David Alessandro, Vlada Septelici, Chris Gillard.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial