Joshua Baker Email & Phone Number

Stamford, Ct, Us

• Led the deployment of specialized telecommunications solutions within the healthcare sector, improving operational efficiency and elevating patient care standards.• Built and maintained strategic B2B partnerships in healthcare, serving as a trusted advisor to foster long-term growth and client satisfaction.• Executed new logo acquisition strategies to expand the healthcare client portfolio, introducing innovative, market-relevant telecom solutions to drive business development.

Little Rock, Ar, Us

• Directed strategic content development for advanced sales training curricula, enhancing capabilities in Strategic Enterprise Accounts and boosting sales readiness.• Conducted industry research to design high-impact talent development programs, driving managerial effectiveness, agility, and measurable performance gains.• Collaborated with Field Enablement, Sales, and Product teams to align training initiatives with business objectives for cohesive, scalable implementations.• Led creation of multimedia training resources (videos, graphics, animations) using Camtasia, Salesforce, and other eLearning tools, improving engagement and retention.• Executed a data-driven content strategy aligned with KPIs, increasing sales productivity, customer engagement, and overall results.• Reduced onboarding time by 25% through Salesforce, AI-driven learning modules, and interactive eLearning, accelerating new hire proficiency.• Integrated cutting-edge technologies, including AI, to maintain a state-of-the-art training ecosystem.• Demonstrated expertise in Salesforce and Outreach, leveraging analytics to enhance customer management and sales enablement.• Developed custom sales training materials using Camtasia, Skill Connect, and Bongo on SharePoint, informed by Gartner and Forrester insights.• Partnered with senior leadership to shape organizational development strategies, improving team performance with targeted change management.• Applied Gartner/Forrester gap analysis data to refine training content, align with best practices, and effectively communicate key milestones.

Little Rock, Ar, Us

• Led a $400.8K connectivity project, boosting redundancy and ensuring reliable operations.• Secured a $1.29M deal through strategic partnerships, driving revenue growth.• Demonstrated power user proficiency in sales tools, coaching teams to optimize performance.• Closed key accounts in healthcare, finance, SLED, retail, and manufacturing, expanding market reach.• Mentored sales teams to refine midmarket strategies, fostering continuous improvement and higher effectiveness.

Stamford, Ct, Us

• Closed $1.4M in 2020, demonstrating exceptional sales expertise amid market challenges.• Surpassed annual targets by achieving 94%+ quota during pandemic conditions.• Contributed to 42 projects, ensuring sales alignment through effective cross-functional collaboration.• Identified and secured $39K in new monthly billing by leveraging cold calls, emails, and networking for new logo opportunities.• Streamlined lead research and qualification by 25% using LinkedIn, Google, and company sites, improving efficiency.• Expanded referral networks, increasing sales by 42% and consistently exceeding quotas through proactive prospecting.

Stamford, Connecticut, Us

Direct Sales Supervisor, 2014–2019• Supervised and developed a nine-member direct sales team, managing hiring, training, and mentorship, and supporting candidate interviews.• Delivered $1.5M in annual revenue in 2018, surpassing market benchmarks by 30%.• Generated $125K in monthly revenue through strategic sales planning and comprehensive product training for new hires.

• Served as the primary stakeholder and expert user during the migration from AS400 to SAP, boosting sales performance metrics through streamlined data workflows.• Leveraged data analytics to optimize cooler placements at Pepsi’s key C-Store accounts, driving significant growth in bottled CSD and Energy Drink sales.• Led the overhaul of the logistics department, achieving a 10% efficiency gain in operational processes.• Directed a cross-functional team of 15—including sales, pre-sales, logistics, and merchandising—ensuring cohesive operations and improved results.• Built and maintained a broad client portfolio through strong relationship management, securing favorable terms and high-quality deliveries.• Designed and implemented promotional events and retail campaigns, increasing sales volumes by an average of 25%.