James L. Brown Email & Phone Number

Hurst, Texas, United States

Promote financial products such as credit cards, CDs, and IRAs; manage deposit accounts and enhance customer relations. Proficient in Microsoft Office suite including Word, Outlook, and Excel. Handle complex inquiries and advance banking offerings. Excellent communication aptitudes to assess customer requirements and clarify banking terms. Strict compliance with regulations like the Bank Secrecy Act and privacy mandates is upheld. Display sharp analytical skills and problem-solving prowess, offering inventive resolution

Dallas/Fort Worth Area

Provide product analysis and solutions for users and advisors on various account types. Resolve customer concerns and escalate complex issues. Support electronic banking and card services. Process maintenance requests for check orders, loan adjustments, PIN updates, payments, etc. Mitigate risks and maintain efficiency in a fast-paced environment

Fort Worth, Tx

Forge and enhance customer bonds through sales and cross-selling of financial solutions tailored to their requirements. Engage in local events to promote branch growth. Process consumer loan applications, manage approvals and finish loan proceedings. Proactively reach out to potential and existing clients to broaden retail banking services. Stay informed on bank targets, policies, and product offerings, while driving personal and branch performance metrics and customer contentment. Possess clear communication, adept customer engagement, attentive listening for need assessment, and strong problem-solving skills.

Fort Worth, Tx

Resolved customer inquiries, set up accounts, and processed various loans. Handled branch operations such as cash management, supplies, and ATMs. Informed clients about financial products and services. Met sales goals by marketing and selling banking solutions

Dallas-Fort Worth Metroplex

Tasked with intermediate responsibilities supporting operations and finance. Logged financial security transactions, including purchases, sales, conversions, redemptions, and payments, utilizing computers, ledgers, and records. Confirmed transaction details and dividend instructions for accuracy and regulatory compliance, referring to stock records and reports. Calculated total assets, dividends, interests, taxes, fees, and commissions and allocated correct payments to clients. Communicated with clients to address questions, market changes, and account issues.

Specialist Certification, Music Theory And Composition, 3.89

Activities and Societies: BMI Publisher, WriterRhythm , Pitch notation, Major/Minor scales, Intervals, Chords (triads, sevenths, tensions).

Masters Certificate, Music Production Using Pro Tools, 3.89

Protools 100 Protools 110 Mixing & Mastering Sibelius 7 Remixing Audio mastering techniques Producing with reason Critical listening Music.

High School Diploma, Gen Purpose