James Coffey Email & Phone Number

Marietta, Ga, Us

Overton, Hampshire, Gb

Developed five year strategic plan for Kampala Capital City Authority (KCCA), Kampala Uganda and aligning it with Uganda's National Development Plan. Identified key strategic themes and objectives, KPIs and strategic initiatives. Cascaded strategy to directorates to support operationalization of strategy. Trained over 20 KCCA staff on strategy execution.

Us

Professional services firm specializing in strategy and organizational consulting and executive coaching, providing expertise in organizational development, strategy clarification, execution and linking strategy to operations. Executive coach specializing in helping senior executives, through the use of proven methodologies, address critical issues and achieve their full potential.Extensive experience working with healthcare delivery organizations improving operations and organizational dynamics.• Developed change management and communications plan for national water utility• Developed performance management system and PowerBI dashboard to track agency wide iniatiave progress and report to Deputy Secretary• Lead communications, training, and organizational design projects as part of a Human Resources IT implementation• Developed performance indicators and executive dashboard for ReImagine HHS. Analyzed data and gave executive briefs on results• Developed Strategy Management, Strategic Planning, KPI and Change Management training for the National Center for Performance Measurement Kingdom of Saudi Arabia• Developed, sold and managed $1.5 million career coaching service for Transportation Security Administration• Developed multi year strategy and aligned human capital strategy for Office on Women’s Health resulting in successful reorganization• Provided executive and career coaching to TSA and other Federal agencies• Investigated record review backlog and devised revised process flow and wrote operations manual for electronic health record system to eliminate causes of backlog• Facilitated development, by a 12 person team, of a Community Balanced Scorecard for Cobb and Douglas County GeorgiaProvide organizational design and consulting services to HHS' Federal Occupational Health. Helped grow the portfolio from approximately $10K to $1.8 million in three years.

Salisbury, Wiltshire, Gb

CulturSys, Inc. is a Culture Management Technology & Consulting Solutions company founded by three former CEO’s with a passion for building better businesses and improving the lives of people and the spirit and performance of organizations. Our mission is to help Boards, CEOs and Senior Teams to think differently about the factors that drive culture and impact business performance. We are building a Culture Management Platform™ that leverages culture mapping, proprietary algorithms, big data, artificial intelligence, dashboards, employee involvement and third-party assurance to deliver insights, systems and processes to manage the culture drivers that impact business performance. Through our platform, expert advice and consulting we help our clients manage culture to create competitive advantage, manage business risk and realize industry leading results.

Washington, Dc, Us

Lead Balanced Scorecard development project for USAF Medical Operations Agency, including identifying the “Voice of the Customer” and ensure it was reflected in the organizations strategy and strategic initiatives.750k+ strategy project for US Army Medical Research and Materiel Command and component commands. Conducted Malcom Baldrige National Quality Award assessment.$300K strategy management project for the Port of Houston Authority. Worked with executive team to develop and refresh the strategy and identify strategic initiatives and aligning line and shared services divisions.$300k Balanced Scorecard refresh at Defense Finance and Accounting Service. Lead DFAS team in refreshing the strategy and identifying measures and initiatives supporting the strategy. $200k strategic dashboard development project at Essentia. Worked with corporate team to develop operational drivers of strategic objectives, operational measures, and associated initiatives. $600k+ performance management system engagement at the FBI. Responsible for overall project management, including deliverables, scope and budget, client interactions and schedule. Managing a team of 6 consultants working on 3 major work streams.$800k+ performance management system engagement at US Intelligence Agency.$250k+ strategy refresh and cascade at the Economic Development Agency.$300k Balanced Scorecard refresh for medical devices company.$350k+ strategic management project for a major global package delivery firm.Staff consultant on US Army Strategic Readiness System Balanced Scorecard implementation. Developed and delivered Army specific training program for the US Army, including expanding it to encompass reporting software user training.Delivered comprehensive Balanced Scorecard development training for US Army; Army National Guard and FBI.Lead content development project for web-based US Army Balanced Scorecard training.Instructed numerous Kaplan / Norton Certification Bootcamps

Responsible for leading project teams on engagements ranging from strategy development to process redesign for system implementations. For a financial services firm, lead process reengineering portion of large-scale system implementation. Responsibilities included schedule development, project staffing, deliverable development and presenting status updates and final deliverables to client senior management. Identified and implemented process improvements to reduce overhead costs and improve service delivery. Managed staff of 10 consultants. Developed process design and demand estimates for firm developing online competitive market for the utility industry.For investor owned utility, directed seven member client team performing cost estimates, market competitive analysis and developing service level agreements for shared services organization. This resulted in client deciding to forego entry into several lines of business where they would be uncompetitive with existing companies.

Us

Managed the advanced digital nuclear reactor control room development project, which resulted in the development of a full-scale prototype under budget and on schedule. Lead multi-discipline teams evaluating operating crew performance at nuclear power plants. Responsible for supervising the evaluation, analyzing crew performance, developing recommendations and presenting results to senior plant and utility management. Conducted process design and improvement studies for power plant maintenance activities.Evaluated plant operations and simulator training effectiveness at numerous operating nuclear plants, in the US and abroad, resulting in improved plant and operator performance.

Boston, Ma, Us

Shift supervisor and lead test engineer with the General Electric Company, with five years operational experience at various US and international power plants. Licensed on Swiss BWR - 6 by Swiss Nuclear Regulatory Commission.

Washington, Dc, Us

Served as an active duty nuclear submarine officer in the US Navy 1978 - 1983 and in Naval Reserve from 1986 - 1995.

Bs, Engineering

Mba, Economics And Finance