Jackie Cooper, Mba Email & Phone Number

Minneapolis, Minnesota, United States

Eagan, Mn

- Managed the negotiation and execution of vendor and client agreements- Created and managed an Excel database that tracked vendor renewal dates, cost, and other key information for renewals- Consulted with senior management and key business stakeholders on contract language and compliance related project questions- Maintained contract templates for BAA's, NDA's, service agreement's, and purchasing agreements

Watertown, Massachusetts

- Identified pricing errors through detailed analysis of pharmacy pricing system and pinpointing data inaccuracies- Ensured contracted vendor entities were 100% compliant with performance-related activities by performing a quarterly audit of contract-specified metrics and created a summary for pharmacy management and government compliance- Met with contracted home infusion and specialty pharmacy providers to discuss opportunities to improve contract- Acted as team representative in… Show more - Identified pricing errors through detailed analysis of pharmacy pricing system and pinpointing data inaccuracies- Ensured contracted vendor entities were 100% compliant with performance-related activities by performing a quarterly audit of contract-specified metrics and created a summary for pharmacy management and government compliance- Met with contracted home infusion and specialty pharmacy providers to discuss opportunities to improve contract- Acted as team representative in cross-departmental projects that required input from specialty pharmacy, home infusion, and PBM contracting - Collaborated with the legal department to update base contracts for home infusion and specialty pharmacy providers- Negotiated and administered out of plan letters of agreement with non-contracted pharmacy and home infusion providers for drugs and other services not available within the contracted network Show less

Watertown, Ma

- Analyzed and interpreted contractual, legal, regulatory, and legislative provisions to ensure compliance- Prioritized, managed and delivered on varying requests from health plan, provider, and hospital leadership while meeting tight deadlines- Managed all operational and implementation issues for 110+ assigned provider and hospital contracts- Drafted contract amendments and base health service agreements for existing and new provider organizations- Lead and participated in… Show more - Analyzed and interpreted contractual, legal, regulatory, and legislative provisions to ensure compliance- Prioritized, managed and delivered on varying requests from health plan, provider, and hospital leadership while meeting tight deadlines- Managed all operational and implementation issues for 110+ assigned provider and hospital contracts- Drafted contract amendments and base health service agreements for existing and new provider organizations- Lead and participated in contract negotiations with individual providers and groups by utilizing provider engagement and negotiation skills- Synthesized and presented hospital’s risk performance data and recommend strategies for improvement based on current network trends and hospital’s initiatives- Collaborated with Provider Reimbursement team to ensure contracted rates were correct in TriZetto and Rate Manager - Managed creation and improvement of department’s Access database used to store outreach attempts to highlight current provider network adequacy Show less

Watertown, Ma

- Managed development of a substance abuse management program resulting in a streamlined admissions process and increased member and provider satisfaction- Ensured compliance with new and changing state and federal mandates through research and timely project implementations- Led a director-initiated project to improve communications with and about a member and their treatment plan by moving from telephonic contact to more efficient online channels

Watertown, Ma

- Identified and implemented ways to improve workflows and processes within the department through peer and provider feedback- Increased collaboration with internal and external department supervisors, managers, clinical staff, and Medical Directors

Watertown, Ma

- Prioritized and managed multiple projects simultaneously by developing appropriate protocols to be followed in complex situations

Watertown, Ma

- Selected as peer reviewer based on excellent performance and attention to detail

Master Of Business Administration (Mba), Health Sector Management

Bachelor Of Science (Bs), Psychology

Activities and Societies: Kappa Delta Sigma, UpBeats Co-Ed A Capella Group, Laurentian Singers

Education record