Jeffrey Lee Email & Phone Number

• Investigate, triage, and mitigate critical security incidents in a 24/7/365 Advanced Security Operations Center (ASOC) as a security analyst and as a technical point of contact for team members
• Analyze different types of attacks to identify and determine C&C and IOCs
• Leverage advanced hunting techniques to identify threats and configuration issues
• Escalate actionable security incidents to CIRT with detailed analysis while meeting SLAs
• Provide recommendations and best practices to improve overall security posture
• Recommend use cases and tuning requests for SIEM architects

• Monitor IPS/IDS system for unauthorized vulnerability scans and attacks including analyzing packet captures to determine attack details
• Analyze incident event data from FireEye to detect and mitigate malware, zero-day exploits, and advanced persistent threats
• Perform malware analysis and reverse engineering in a virtual environment to capture interaction and behavior to identify C&C and IOC information
• Develop and improve content such as detection signatures and correlation rules for SIEM systems such as Splunk and ArcSight to notify when an event of interest has occurred and create reports as needed
• Research cyber threat intel sources for emerging security threats
• Provide on-call support and support off hours maintenance and change validation

• Provide exceptional phone and email support for over 10,000 users to minimize down time
• Proficient with Navy Federal Credit Union proprietary systems
• Utilize HP Service Manager to process support requests and other support tools
• Provide
• Knowledge of troubleshooting software/hardware issues and proprietary applications

• Provide on-site and remote support for multiple large clients specializing in many industries
• Provide in house network support for a major client and reduced support tickets
• Configure and install servers, desktops and laptops
• Configure and install routers, switches, firewalls, access points and printers
• Troubleshoot and configure mobile devices including phones and tablets

Information Technology

Associate Of Science - As, Information Technology

Software Design; Advanced Database Management; PC Hardware & Operating System Architecture; Computer Applications/Concepts.