Lee Carpentier Email and Phone Number

Achieved 50% close sales closure rate in residential sales and service market with average transaction amount approximately $2,500. Perform door system troubleshooting and minor repairs, educate homeowner regarding optimal replacement / repair alternatives as well as aesthetic considerations. Represent product line of five garage door manufacturers. Coordinate installation schedule with third parties and homeowners.Manage existing accounts, resolve customer complaints and conduct installation walk through inspections.

Accelerated 24/7 service contract route volume 60% through attention to detail to staffing, inventory control and customer service management. Achieved 98% success rate for on-demand critical care delivery deadlines. Attained 99% accuracy of patient billing records through proficient application and auditing skills of proprietary accounting systems, MS Excel spreadsheets.

Manage multi-unit condo investment properties. Portfolio valued at $300K.Increased rental revenue 22% while maintaining 0.06% vacancy rate since 2012.Collect rents, deposits, and manage payables and maintain financial records.Establish tenant screening protocols, negotiate leases and oversee eviction proceedings.Facilitate property maintenance issues including repairs and regularly scheduled inspections.

Increased company profit by achieving 98 percent success rate meeting medical equipment delivery deadlines against a company standard of 92–95 percent in metro service area. Implement CRM initiatives through order processing, on-site account interaction and call center management. Proficient in equipment operation, application and troubleshooting of product lines.

Plan, implement and assess competitor, vendor and market demographic research of new territory outside of existing sales territory. Cold call commercial and residential roofing Chicago and Milwaukee based contractors. Participate in flat and pitched tear offs, installation and service repairs.

Achieved 21 percent revenue growth in assigned accounts within a one-year period. Earned substantial revenues and profit for company by providing avenue for sales of products by earning state prequalified status and industry certifications.

Earned significant profit for company by generating all-time single-year annual sales revenue exceeding $1,000,000. Brought in considerable profit for company by exceeding standard metal fabrication production output by 350 percent while meeting all constraints on $650,000 project and incurring zero defective products and zero production staff injuries.Achieved 60 percent unit profit margin and eliminated $150,000 in proposed capital expenditures by developing inventory control and secondary market purchasing strategy.Reduced vendor costs by 20 percent and achieved 15 percent profit margin by creating outbound freight program.