Jeffrey Leftwich Email & Phone Number

Louisville, Ky, Us

Responsibilities include:- Implementation and ongoing leadership of network operations center (NOC)- Transformation and ongoing leadership of network engineering team- Design and management of corporate data centers.- Carrier relations

Leadership of the following teams responsible for rapid growth of regional service provider throughout multiple states:-- Network engineering (including DOCSIS, transport, and FTTx)-- Network Operations -- Service Delivery-- Headend / Data Centers— Outside Plant- 300% growth during tenure- Managed transition of multiple markets to larger service provider with no unplanned outages

Responsibilities included:- Implementation and ongoing leadership of change management organization.- Transformation and ongoing leadership of network operations centers (NOCs) - Transformation and ongoing leadership of network engineering team supporting residential and commercial services- Transformation and ongoing leadership of operational video engineering team.- Manage and mentor OSS/BSS team.- Manage operational support teams such as service delivery, RCA, process improvement, provisioning and trouble resolution group

* Led company from 200K in revenue to 5M in revenue in 18 months* Managed technical teams including technicians, engineers and sales engineers* Comanaged support staff including accounting, dispatch and administrative* Managed relationships with regional and national ‘big box stores’* Oversee day to day operations of collocation facility housing ~ physical 1000 servers. * Managed design and implementation of server based services including Exchange, SQL, AD, Terminal services, and VMware* Implement NOC utilizing various platforms such as HP openview, Solarwinds and OpenNMS to support outsourced NOC and helpdesk group. * Designed and provided implementation support for WAN connectivity such as VPN, Frame Relay, Carrier Ethernet, etc* Managed design and implementation of voice networks ranging from traditional TDM digital technology to VOIP including SIP trunking, IP PRI etc.* Design/implemented CCTV, CATV, access control, security systems, structured cabling systems, and power quality systems.* Facilitated acquisition of company

- Managed team of network integration engineers, structured cabling technicians, including subcontractors- Led growth of business unit by 350% , while reducing overhead by 6%- Developed design and implementation services team for data center and NOC design for multiple fortune 500 companies.- Developed and implement PAR (performance & accountability reporting) for construction electrical and communication technicians, resulted in 16% overall productivity increase- Manage data center / co-location facilities supporting ~2200 physical servers

- Managed regional team of telecom switch engineers- Managed day to day operations of Lucent 5EES switches- Managed day to day operations of transport network & ATM/Frame switches- Managed Windows NT to Windows 2000 migration- Developed network management and preventative strategies- Coordinate planned maintenance activities. Implement first change advisory board

- Design and implement 100+ Nortel cell sites and multiple repeater sites- Implemented services such as MWI, Caller ID, etc- Implemented 2 way paging network- Performed all RF engineering, system performance engineering, and capacity planning- Managed day to day operations of Nortel DMS-100/250 wireless switch including all maintenance, translation, etc.- Managed multiple location frame relay and network- Managed optical transport network