John Lehner Email & Phone Number

Nv, Az, Id, Ca, Wa, Or

A dynamic, results orientated Vice President. Manage day to day operations for franchise and company owned stores. Direct Human Resources, IT, Training Department, 9 Franchise Directors and 140+ stores. Contribute dynamic leadership skills in managing, training and motivating all levels of employees, playing an instrumental role in the development of top performing team members. Accountable for full P&L / budgeting, purchasing, cost containment, guest relations and implementing company policies. Lead development of company programs to build transactions. • Redevelop and launch company training programs. • Develop and implement bonus programs for all management levels. • Improved labor by 1% and implemented inventory tracking system reducing COGS by 1%. • Achieved increased average unit volumes and positive same store sales & CE growth consecutively. •Increased Controllable EBITDA vs. budget.

Or, Ut, Co

Directed 6 locations in 3 states with staff of 55 – 70. Built winning teams focused on sales and profits while fostering internal growth. Lead daily operations including Hired / trained managers, P&L / business reviews and progress reports. Maintained QSC scores 90% and higher. Conducted all HR investigations and city, county and state disputes.

Il, Wi, Tx, Ak, Ok, La, Mi, Co, Nm, Az, Nv, Ca, Or, Ut, Hi

Provided hands on training/training materials for 105 locations in the West region (15 states). Leader of NSO team from development to opening, assist R&D with new product testing and LTO creation. • Developed and implemented training programs & onboarding for all DO’s , Managers, and Crew resulting in reduced company turn over from prior years. • Created training program for team & managers for new Pizza Cucinova Brand and Sbarro brand. • Lead the NSO team for all company domestic openings (8 openings). • Implemented field management and franchisees on company QSC resulting in improved scores / operations

Il, Wi, Tx, Ak, Ok, La, Mi, Co, Nm, Az, Nv, Ca, Or, Ut, Hi, Wa

Managed 11 Director of Operations, 1 FTD and 105 stores. P&L / budgeting accountability and daily operation to be in line with health codes / company standards. P&L/budgeting accountability. Lead development of company programs to build transactions. • Improved labor by 3% and COGS by 2% resulting in increased profits while still focusing on customer experience. • Developed & Promoted 5 DO’s from within. • Achieved increased average unit volumes and positive same store sales & CE growth for 2 years.• Increased Controllable EBITDA vs. budget.

Nv, Ut, Az, Ca

Lead 10 – 20 locations, with staff of 95 – 200. Hiring / training managers, P&L / Business reviews and progress reports. Maintained QSC scores 90% and higher. Conducted all HR investigations and city, county and state disputes. Dynamic leadership skills in managing, training and motivating all levels of employees. • Received DO of the year award for sales / EDITDA growth. • Trained and development of regional trainers, train the trainer program roll out. • Developed a breakfast program for Casino / City locations resulting in increased sales. • Achieved increased average unit volumes and positive same store sales / CE growth for 10 years. • Lead vacant markets, while training new DO’s to position.

Nv

Lead management team (3 – 4) and staff of 25 – 30. Managed day-to-day restaurant operations, purchasing, hiring, training, supervision and retention of a staff and liaison for Hotel Executives.