Jason Empey Email and Phone Number
I am a detail- and results-oriented repair technician with extensive experience troubleshooting, diagnosing, and repairing basic to complex technical issues. My expertise spans all facets of IT in addition to data recovery, performance monitoring, user and customer training, and project management. I’m also A+ Certified with a Bachelor of Science in Network and Communication Management; and I keep my thumb on the pulse of leading-edge tools, technologies, and best practices. Throughout my career, I’ve had the pleasure of serving in multiple key capacities, including (but not limited to) Military Police Officer, Technology Department Manager, Director of IT, and Small Business Owner and Operator of two computer repair businesses. A natural problem solver, I am well adept at coordinating with customers to understand their needs to diagnose and resolve issues proactively. I am also well adept at training and coaching teammates while monitoring performance to supply constructive feedback and encouragement.My track record of achievement includes launching and growing multiple businesses by 15% YoY en route to dozens of 5-star reviews on Google and Facebook. During this time, I provided a range of services from computer repairs to network set-ups to Smart Home installations. Currently, I live in the Clarksville, TN, area. In my spare time, I enjoy spending time with my wife, family, and friends. I also enjoy meeting new people to expand my personal network. Thank you for getting to know me better. My areas of expertise include:• Computer Repair & Maintenance• Customer & Technical Support• Installations, Upgrades, & Configurations• Data Recovery & Back-Up Planning• Customer Relationship Management• Team Leadership & Training• CCTV Systems, Windows 3.1-11, LANs, & more!For more information, please contact me directly on LinkedIn or at JLempey@hotmail.com. Or visit Mobile Computer Repair online at www.pcfixclarksville.com.
Mobile Computer Repair, Llc
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Business OwnerMobile Computer Repair, Llc Jul 2016 - PresentClarksville, Tennessee, United States• Manages the day-to-day activities of the PC repair business, which has grown into the area’s leading technology-related service.• Fosters robust relationships with customers and business owners from a variety of industries by delivering exceptional customer service. • Coordinates with customers to understand their needs; and troubleshoots and resolves various technology-related issues, such as computer repairs, data recovery, and Smart Home installations. • Drives and improves revenue by 15% YoY while fueling engagement via digital and social media marketing; and manages all of the company’s finances & taxes.• Garners exceptional feedback including 50+ 5-star reviews on Google and Facebook by delivering consistently unparalleled customer service and support (www.pcfixclarksville.com). -
Business OwnerCompu Mobile, Llc Feb 2009 - Jul 2016Lebanon, Tennessee, United States• Built and grew Compu Mobile into a leading technology service provider within the Lebanon area, while managing the company’s day-to-day activities. • Coordinated with individual customers and businesses to troubleshoot and resolve technology-related issues, ranging from network operations to computer upgrades to data back-up and recovery.• Promoted quality assurance by producing test procedures for different products; and assembled or repaired desktop computers, laptops, and mobile devices. • Optimized connectivity and performance by diagnosing issues swiftly, adjusting hardware components, and installing new hardware, software, or upgrades. • Showcased the ability to distill complex information into easy-to-understand concepts while providing extensive customer training and education.
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Director Of Information TechnologyPrecision Signworks Jul 2008 - Feb 2009Nashville, Tennessee, United States• Guided and directed the daily operations of the IT department for Precision Signworks, a provider of high-impact digital graphics and large-format printing and signage. • Troubleshot, diagnosed, and repaired a range of printers from small desktop laser printers to large, commercial printers (e.g., HP Scitex Grandjet). • Enhanced engagement across the social media stratosphere by establishing and maintaining a robust presence across Facebook. • Maintained accountability for expanding and maintaining the Local Area Network (LAN) as well as other IT and IT-related activities. -
Manager, Technology Dept.Office Depot May 2004 - Jun 2008Atlanta, Georgia, United States• Assisted in the day-to-day operations of the store while maintaining accountability for growing sales within the assigned areas, including copy and print, technology, subscriptions, and business services. • Planned and executed teamwide meetings to discuss the store’s customer-centric mission and objectives while articulating areas of opportunity and incorporating action plans. • Oversaw the department’s merchandising, operations, and inventory while interacting with customers to ensure satisfaction and issue resolution. • Drove increases in average order value (AOV) and customer satisfaction across various key areas while assisting with new product launches and product protection and service plans. • Performed opening and closing procedures including activating and de-activating the store’s alarm system, cash handling, and balancing and reconciling drawers. -
Associate ManagerZany Brainy Sep 2002 - Apr 2004Brentwood, Tennessee, United States• Cultivated a fun, engaging environment for parents and children, as an Associate Manager for Zany Brainy. • Managed, led, and developed a capable, motivated workforce while ensuring in-store displays and overall culture remained in line with the company’s mission and values. • Maintained positive sales numbers while communicating employee expectations; and ensured the sales floor remained clean, organized, and well-stocked. • Interacted with customers directly to ensure shopping experiences were memorable and fulfilling while reporting directly to the Store Manager. -
Store ManagerHollywood Video Jul 2001 - Aug 2002Murfreesboro, Tennessee, United States -
Report EditorOfficeteam Jan 2001 - Feb 2001El Paso, Texas, United States -
Assistant ManagerAdvance Auto Parts Nov 1999 - Sep 2000Clarksville, Tennessee, United States -
Supervisor, Public Safety OfficerIpc International Jan 1998 - Jun 1999San Antonio, Texas Metropolitan Area -
Military Police Officer (95B)Us Army Jul 1994 - Sep 1997Al, Korea, & Ny
Jason Empey Education Details
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Network & Communications Management
Frequently Asked Questions about Jason Empey
What company does Jason Empey work for?
Jason Empey works for Mobile Computer Repair, Llc
What is Jason Empey's role at the current company?
Jason Empey's current role is A+ Certified Computer Repair Technician | Data- & Technology-Driven Solutions.
What schools did Jason Empey attend?
Jason Empey attended Devry University.
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Jason Empey
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