Leveraged expertise in forecasting technological trends to develop and execute multi-year technology roadmaps in collaboration with C-Suite and divisional leaders, driving revenue growth and operational efficiency gains by leveraging SaaS partnerships, custom development, automation, and AI/ML. Played a pivotal role in securing client awards by showcasing the tangible value of our technology solutions.Delivered cutting-edge solutions that streamlined operations, ensured compliance, and exceeded adoption targets, boosting organizational performance and competitiveness.Transformed clinical IT infrastructure with scalable SaaS and cloud technologies, achieving measurable reduction in cycle times, improved eTMF compliance, and enhanced customer satisfaction and SLA targets through a Managed Services Partnership.Championed alignment between technology initiatives and business goals, driving collaboration, strategic execution, and impactful outcomes.

Empowered business development and strengthened client relationships by integrating technology into client-facing solutions, unlocking new opportunities and contributing to revenue growth.Managed a complex global clinical application landscape of 180+ systems, ensuring scalability, security, and reliability to support efficient and compliant clinical trial operations.Drove innovation and operational efficiency by leading global IT teams to modernize clinical systems, optimize investments, and enhance the customer experience, resulting in faster trial delivery and higher client satisfaction.Accelerated product delivery by implementing Agile and Product Delivery methodologies, reducing time-to-market by 25%, cutting development costs, and boosting delivery speed by 30%—all while improving product quality.Achieved significant cost savings by managing an $18M budget with robust IT governance, delivering $6.5M in savings and increasing operational efficiency by 20%.Led organizational transformation to establish end-to-end accountability in the application landscape, streamlining roles, enhancing efficiency, and saving $3M annually.

Developed IT Strategy to Drive Financial Performance and Operational Efficiency - Led the client services team to develop and execute IT strategies and roadmaps aligned with business objectives, resulting in the delivery of high-impact solutions that significantly improved financial performance and operational efficiency across business teams.Aligned Technology Initiatives with Business Strategy for Long-term Growth - Developed multi-year IT roadmaps in collaboration with executive leadership, ensuring technology initiatives were tightly aligned with strategic business goals, leading to improved business outcomes and enhanced organizational competitiveness.Ensured On-Time, On-Budget Delivery of High-Impact Projects - Led cross-functional teams to manage portfolios, quality, and budgets, ensuring the successful delivery of projects on time and within budget, which directly contributed to increased operational effectiveness and minimized resource waste.Enhanced Business Growth through Effective IT Delivery - Enhanced operational efficiencies and supported business growth by successfully delivering high-priority IT initiatives, driving increased productivity, reducing costs, and enabling the organization to scale operations effectively.

Modernized the Clinical Technology Ecosystem – Direct accountability to the COO for the tansformation of the technology stack supporting trial execution, led a global clinical technology program with a $12.5M budget, delivering custom and SaaS solutions that streamlined clinical trial management, enhanced operational efficiency, and supported regulatory compliance.Generated $2.3M in annual cost savings – Optimized clinical trial workflows and automated investigator site payment processes, improving financial transparency and accuracy.Improved operational efficiency and decision-making – Enhanced clinical monitoring and risk-based monitoring processes, resulting in better resource allocation, reduced trial risks, and improved compliance metrics.

Chief of Staff to the President of Phase II-IV – Drove operational performance improvement initiatives that streamlined processes, enhanced efficiency, and supported the division in achieving strategic objectives.Led cross-functional process optimization projects – Delivered measurable improvements in operational efficiency, performance metrics, and divisional communication, ensuring alignment with organizational goals.Supported leadership in evaluating organizational effectiveness – Partnered with Therapeutic Leaders and Clinical Program Leads to identify and implement strategies to improve project execution, resulting in more predictable and consistent delivery outcomes for sponsors.Oversaw monthly clinical trial operational reviews – Workrd with executive leaders to proactively identify key risks and implement mitigation plans to ensure on-time delivery and adherence to sponsor expectations, enhancing client satisfaction and trust.