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Results-oriented professional with over 25 years of experience in Big Data, Information Technology and Telecommunications industries. Trusted advisor and strategic partner of the executive leadership team. Expertise includes strong coordination, leadership, documentation, portfolio management, ability to manage multiple priorities and strong communication skills.
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Director - TechnologyAt&TPlano, Tx, Us -
Director - TechnologyAt&T Oct 2021 - PresentPlano, Tx* Business Operations Lead/Chief of Staff for VP of Data Science – responsible for coordination and tracking of Resource Staffing and Allocation, Vendor Management, Financial Management, Special Projects and Business Operations for team of ~ 500. * Lead Data Science Scholar Intern Program that includes screening, interviewing and hiring interns for summer program targeting STEM students with an interest in Data Science and offer permanent positions to top performers.* Supervisor of team of 15 working on Generative AI, Traditional AI/ML and Automation projects across multiple business units.* Work closely with Senior Leadership, Employees, Vendors and Partners to evaluate and resolve issues. -
Lead Business Management & Principal Business Management (Chief Data Office)At&T Feb 2017 - Oct 2021Plano, Tx* Led team performing Program Management for Transformation and Business Unit areas. * Coordinated cross project release team to ensure applications plan and deploy in a coordinated manner. * Planned, Coordinated and Lead large organizational events - Town Halls, Ops Reviews, Executive Readouts, Speaking Engagements - from initial planning to deck creation/consolidation to identifying run of show activities. * Chief of Staff activities for VP of Data Science and team – includes coordinating staffing, budget and administrative functions. * Involved in multiple cross-functional teams within the organization to support the PMO/Change Management/Tool Selection, Engagement and Automation. -
Senior Business Manager - Big DataAt&T Feb 2014 - Feb 2017Plano, Tx* Defined/Documented Insight Development, Product Development, Communications Support, Expert Reviews, Sales and Technology Enablers end-to-end processes as the Big Data organization was being formed and socialized to foster agreement across groups. * Managed Front Door activities for new business requests and established processes to support a growing Big Data organization. -
Senior Business AnalystAt&T Nov 2012 - Feb 2014Richardson, TxElicit, document and manage business requirements for the myAT&T (Service) and Shop (Sales) areas of att.com. Gather business requirements for projects that introduce new functionality, expand existing functionality and/or improve the standard web and mobile user experiences on att.com. Key member of special project tracking Accessibility Compliance for the 130 Digital Experience projects released in 2013. Created process to track all projects to ensure they were submitted through the CATO Front Door for evaluation, maintained dynamic spreadsheet with various data points, and routinely consolidated the metrics to show progress to Senior Leadership over a six month period. -
Senior Ecommerce Release Project/Program ManagerAt&T Jun 2010 - Nov 2012Plano, Tx And Richardson, TxActivities included tracking, monitoring and reporting on the overall health and readiness of Consumer Digital Experience (CDE) projects deploying to att.com during all phases of launch.Consolidated release information into a format for Senior Leadership. Created numerous processes and procedures in various areas. -
Technical Project ManagerEds, An Hp Company Mar 2007 - Jun 2010Led Project Planning, Scheduling, Monitoring and Reporting activities.Worked closely with Business Team to coordinate change requests and resolve delivery issues.Analyzed project staffing requirements, resources and risk.Experienced leading global team with members in US, Brazil and Egypt.Participated as Application Owner/SME in semi-annual Sarbanes-Oxley audits. -
Security EngineerElectonic Data Systems (Eds) Apr 2002 - Mar 2007Responsible for implementation of vendor product suite, CA-eTrust, which provided centralized management of various security aspects and framework for role-based administration in large environments.Participated in infrastructure planning and procurement of new hardware and software needed for implementation of solution. Worked with multiple support teams to implement new hardware and software in various Service Management Center (SMC) environments in the US, Europe and Mexico.Appointed Team Lead responsible for building out infrastructure and configuration of servers in testing/integration environment. Worked closely with other technical resources to document, install, configure and troubleshoot various components of the application.Prepared documentation and provided training and turnover to Production Support team.Capability Support Team MemberTeam tasked with deploying BMC's CONTROL-SA PassPort application to the infrastructure. PassPort was a password management tool that allowed users to reset and change passwords by answering a series of previously established questions and answers. Created documentation used for training and turnover.Monitored support mailbox and responded to user issues. Responsible for creating and revising all process documentation.
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Technical Writer / Project SupportElectonic Data Systems (Eds) Jun 2000 - Mar 2002Core team member on project to deploy a password management solution to the EDS infrastructure using BMC's CONTROL-SA product suite. Assisted various Project Managers with definition and design phases of multiple sub-projects.Acted as task leader to motivate technical team to resolve issues so that tasks were completed on time.Created, revised, formatted and edited various technical documentation to adhere to PMO standards.Documented existing internal Security processes and procedures for newly acquired client, SABRE.
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Systems Engineer / Information AnalystElectonic Data Systems (Eds) Jan 1997 - Jun 2000Supported internal Telecommunications inventory systems in a 24X7 environment by participating in on-call rotations, monitoring batch cycles, scheduling jobs and resolving abends.Participated in Year 2000 testing and renovation of systems.Partnered with customers to gather requirements to complete various system modifications, enhancements and resolve system problems and issues.Created procedural documentation to aid in the training of future team members.
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Business AssociateElectonic Data Systems (Eds) Jan 1996 - Jan 1997Assisted consultants in the Infrastructure Re-Engineering and Process Consulting group with various tasks.Documented internal business processes and recommended improvements to increase productivity and eliminate waste.Gathered information by interviewing customers and reviewing existing documentation.Scheduled and prepared for work brainstorm sessions and followed up on various action items.SOFTWARE / METHODOLOGY EXPERIENCEMicrosoft Business Applications (Word, Excel, PowerPoint, Project), Microsoft FrontPage, Microsoft Publisher, Microsoft Project Server, Project InVision, SharePointDB2, SQL, JCL, COBOL
Julie Smith Skills
Julie Smith Education Details
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University Of North TexasBusiness Administration; Production And Operations Management
Frequently Asked Questions about Julie Smith
What company does Julie Smith work for?
Julie Smith works for At&t
What is Julie Smith's role at the current company?
Julie Smith's current role is Director - Technology.
What is Julie Smith's email address?
Julie Smith's email address is gs****@****zon.net
What schools did Julie Smith attend?
Julie Smith attended University Of North Texas.
What are some of Julie Smith's interests?
Julie Smith has interest in Dog Agility And Training, Nhl Hockey.
What skills is Julie Smith known for?
Julie Smith has skills like Project Management, Ms Project, Business Process, Troubleshooting, Telecommunications.
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