Collaborated with five-person team to identify and resolve problems and perform first-level data-repair support, ensuring data integrity for multi-Gigabyte manufacturing database. Provided support for special projects; created and maintained daily backups; performed and verified data-change requests; tracked and monitored daily data-repair activities. Managed standard operating procedure (SOP) documentation in compliance with quality initiatives; trained and mentored new employees.Key achievements: • Designed and implemented new standard operating procedures to enhance consistency of operations. • Conceptualized and developed software utilities that increased team efficiency by 40%. • Oversaw maintenance of and adherence to SOPs, contributing to optimal performance.