Jerry Li Email & Phone Number

San Francisco, California, US

• Work with Product teams to improve UX/UI writing and software UI/UX design.
• Lead and maintain the documents for Postman Documentation features, Integrations, and API Networks. Example: https://learning.postman.com/docs/publishing-your-api/publishing-your-docs/
• Write code samples and example APIs to demonstrate software features and updates. Example: https://documenter.getpostman.com/view/12901847/TVYJ6d55
• Use Confluence, Github, and Jira to work alongside engineers and product managers to create documentation and test new features.
• Collaborate with stakeholders throughout the company to create documentation and media to align with engineering, community, content, and product development roadmaps.

Work with private and public companies to provide client relations management, domain expertise and language translation consultancy, project management and transitions.Portfolio: www.jerry-li.com

• Responsible for designing and maintaining the website for Reed Magazine, the oldest literary magazine west of the Mississippi River.Link to website: http://www.reedmag.org/
• Edit and format content for both the website and yearly magazine.

New York, US

• I report on new software and technology that are constantly released to the market. I cover both the latest and greatest and older classics that are often overlooked by those looking to learn more about the field.Link.

San Francisco, California, US

• I report on new software and technology that are constantly released to the market. I cover both the latest and greatest and also older classics that are often overlooked by those looking to learn more about the.

San Francisco, CA, US

• Led the development, creation, and maintenance of documentation for Python, cURL, and JSON APIs used to operate enterprise AI software from the command line and software GUI.
• Used Postman to test APIs and author interactive Python workbooks with Google Colab and Jupyter Notebooks used for tutorials, software deep-dive workshops, and software training.
• Created and maintained contextual help for the software GUI to provide accessible and relevant software support.

Menlo Park, CA, US

• I was a Technical Writer II at Oculus VR via contract placement by Aditi Consulting.
• Created and maintained API and SDK documentation used to create and develop VR hardware and software.
• Worked with stakeholders to determine proper marketing strategies and roadmaps.

Mountain View, CA, US

Technical Writer with the Google Street View team.- Led the project for improving SOP manuals.- Wrote technical documentation for the Aclima and Google Street View project.- Planned and authored detailed documentation used by internal Google Street View hardware and software engineers around the world.- Coordinated with departments across the company to.

Bentonville, Arkansas, US

• Draft, edit, plan, track, and release technical documentation for over 300 internal software tools and databases with Confluence and HelpDocs knowledge base platform.
• Migrate and track documents from Confluence to the HelpDocs knowledge platform.
• Use Kanban, Jira, and hybrid Agile methodologies with engineers and leadership across departments to ensure quality, complete, and on time deliverables.

Fremont, CA, US

- Managed and launched new products for enterprise data centers and Deep Learning researchers.- Managed project management documentation and white papers for product development, validation, and launches. Link to white paper example, “Deep Learning in the Cloud vs On-Premise”: https://goo.gl/fmj2hb- Managed engineering, sales, and marketing vendor.

San Jose, CA, US

• Project lead for improving security in the campus parking garages.Project Approval and Implementation: http://www.sjsu.edu/adminfinance/about/newsletters/2017/5/upd_5/index.html
• Write, edit, and format content for San Jose State University's Freshman Majors Introduction Guide.

San Jose, CA, US

• Provided students with one on one help with coding during and after lectures to answer all questions and ideas.
• Tutored students on C programming during and after class. Some students required several hours of tutoring after each lecture.
• Facilitated 4 hour labs of over 50 students to learn and practice skills.
• Taught over 600 students. Over 200 new students per semester.
• Learned ability to teach complex concepts to others with little exposure to the such topics and technical backgrounds.

Beijing, Beijing, CN

• Wrote and edited content on company Kickstarter campaign in collaboration with other team members. Kickstarter raised over 2.1 million US dollars.
• Contacted and managed business clients logistics on behalf of his managers and executives.
• Provided statistical analysis of issues and solutions from multiple channels of customer feedback.
• Maintained social media and public relations for Mobvoi in synergy with the team.
• Led the copywriting process for the US market.
• Led content creation for products and announcements.

• From October 3 - October 5 2014
• Designed real-time translation application using the Google Web Speech and Google Translate API.
• Provides dictation of spoken words that are quickly translated into spoken speech of user selected language.

Santa Clara, CA, US

• Supported consumers, small business, and enterprise customers of the entire Malwarebytes product line. Learned skills required to clearly and patiently guide users through troubleshooting and repair procedures.
• Authored and reviewed customer facing Knowledge Base articles and How To’s for common support requests to reduce the amount of ticket requests.
• Replicated customer issues to assist QA in creating test scenarios to fix bugs reported by customers.

Assisted all staff and students with technical difficulties in addition to mass imaging of workstations when required.I have personally resolved over 1000 systems and tickets during my time at Irvington High School.

• Provided assistance as their helpdesk technician and also their web designer. Attained skills required to plan and carry out the process of building a mobile application from scratch.

• Assisted with upgrade of over 500 city desktops to Windows 7 and create image of Windows 7 using WINPE.
• Provided assistance for the upgrade of all the city’s desktops to Windows 7.
• Helped create a working image of Windows 7 for all computers using the WINPE method.

Ba: English, Concentration In Professional And Technical Writing

Project Management Practitioner, Project Management

Project Management

Technology