Jeffrey Libov Email & Phone Number

Omaha, Ne, Us

Omaha, Nebraska, United States

Aaa Call Center, Omaha, Nebraska

I work priority calls for members who are in need of emergency roadside assistance and act as a liaison between members and service providers.

7305 Pacific St

• Provided daily technical analysis for multiple Mainframe and Distributed systems both in the areas of batch and system functionality.• Monitored and controlled Mainframe, Distributed and Tandem multi-technology computing platforms, applying first or second level analysis using industry accepted techniques and procedures, to identify, correlate and correct system degradation or stoppages on host or off-host platforms.• Acted as a liaison between high-profile clients and a global batch operations team, navigating terminals using JCL/CA-7 and UNIX server terminals to gather information and data.• Maintained mainframe system health for high-profile clients and sent file transmissions of data using MVS consoles, NDM, TSO, Messageway, CA-7 using JCL, monitored with .BSM monitoring tool and CycleView

Global Operations for FDC VMware, Virtualization and VrOps

* Codes and enters policy premium, vehicle and coverage information, agency commissions, and rating variables into the computer system. Checks the automatically uploaded data for accuracy. Communicates with support staff to resolve errors.* Codes the appropriate driver points into the mainframe system in accordance with the applicable driver plans in each state for all drivers on the policy.* Reviews and corrects errors returned from overnight edits.* Sets up electronic file according to company guidelines by placing documents in and marking the appropriate folders.* Reviews application, binder documents, and other policy information to determine proper rating classifications for endorsement processing and to ensure the endorsement change is consistent with other policy documents.* May assist with the testing of Company-generated software by generating test cases and/or checking the test cases for data entry accuracy.

Omaha, Nebraska

I lifeguarded the two pools and also taught swimming lessons to the youth as well as coached a youth swim team which I started and recruited for.

Marketing And Management

Bachelor Of Business Administration (B.B.A.), Marketing, Senior

Activities and Societies: D1 Swim team member at University of South Dakota Vermillion.